Hi. I am from Turkey. I want to make an expert install the navigation. I checked update portal to be sure that whether there is map update or not. I entered vin number but it showed that there is no new map data.

Is there anybody to explain the problem.

Here my system data:

I assume that You have navigation package. Maps updates are automatic OTA. You do not need to do anything. I believe that the page where one can check map updates for a specific VIN number is meant for older cars.

Unfortunately in my country i cannot update via OTA.

This is the screenshot which says there is no map for my car. What is interesting is that i owned the prior Superb(mk 3) and i always could download updates from update portal and easily updated navigation. But, i controlled again with my old car's vin and now portal says that there is no map for old car too. That is to say, i did not come across a message like this until now and i updated for three years during my ownership. When i had entered the vin, portal showed maps which is appropriate for my car.

How can i solve this problem?

Does OTA not work because there is no mobile data option in your location? Do you have a current Infotainment online package?

If there is no mobile data option locally - Can you tether the car wifi to your phone (or home wifi is you park close to home)?

OTA does not work in my country, it is not supported. So, i have to do update manually. I do not have online package. There is no base on my car. I cannot connect to internet.

Hi @enoktakenokta

OTA vehicle updates are restricted in Turkiye because of national regulations, so the 'normal' method of updating is not possible.

I did some research with AI and it suggests you can maybe download the raw data files from the VAG update portal and them install them in the car with a USB-C stick. You could try asking ChatGPT or Google AI for help if you want more information.

But that still might not work. Can you try your nearest Skoda dealer (or even Audi/VW dealer since it is the same technology) and ask them for help? This must be a common problem in your country, so they must have a standard way to load the updates. Or they could show you how to do it yourself.

Good luck. Let us know if you get this fixed.