I keep receiving notices that updates are available, but only when driving and usually within about half mile of home. However, the road is a busy one and there are no areas where you can pull off other than field gateways. When I get home and park the car with the ignition on or engine running, more or less opposite where the router is in the house, I don't get any notices!

I can have these updates installed by a dealer, but the last time I did this it cost £145!

Any advice to solve these problems would be appreciated.

At the top of the infotainment screen slightly right of centre there should be a number in a circle, this is the amount of notifications of updates you have.

Swipe down on the small bar at top centre of screen and press on notifications, any updates will be shown there and you can press to update and will update in the background or when the car is stopped. No need to stop and leave engine running.

Thanks, Kenny. I did as you suggested and discovered 1 update of no consequence (it was just clarifying some wording) which I updated with the car parked on the drive while I had lunch. Needless to say, there have been more "Update available" messages while driving, none of which I have managed to "capture2 as yet.

I did email the CEO at Skoda UK with the problem and an assistant replied as below:

"Re: Škoda
 Dear Gordon 
I hope you’re well.
Thank you for reaching out to our Director, Eric Boutin.
I’m sorry to learn that you’ve experienced issues receiving the Over?The?Air (OTA) updates to your Škoda.
I’ve passed this to an Executive Office Case Manager, who will review the matter and be in touch with you within the next 48 hours to discuss it further. In the meantime, to support the investigation, I’d be grateful if you could confirm your Škoda’s registration.
Thank you.
Kind regards etc"

I have not included the writer's name.

A reasonable enough at this stage, I thought. However, before I could provide my Skoda's registration, I received this reply, from the Executive Case Manager.
 

"Dear Gordon 
I hope you’re well.

Thank you for your email and for explaining the issue you are experiencing with the OTA updates.

I appreciate your frustration, particularly as the notification appears to be received only after you have driven away from your home and entered an area with better mobile network coverage. I understand that this then leaves you having to find somewhere safe to stop in order to carry out an update, without knowing in advance how long the process will take.

The OTA update system relies on the vehicle’s built-in mobile network connection to communicate with the Škoda servers. It does not use your home Wi-Fi connection. Therefore, if the vehicle has limited or no mobile network coverage while parked at your home, it may not receive the notification until you have driven into an area with a stronger signal.

This would appear to explain why you receive the notification shortly after leaving your home, although we cannot confirm the specific cause without inspecting the vehicle.

If you feel that this is not related to the mobile network coverage in your area, then the only option I can really suggest is to have the vehicle booked into your local Škoda retailer so that they can investigate this further.

However, as mentioned above, this can be quite common when the vehicle is parked in an area with limited or no mobile network signal, as the OTA notification may only be received once the vehicle moves into an area with sufficient coverage.

If you do decide to have the vehicle inspected, please feel free to come back to us once this has been carried out and we will be happy to assist further.

However, based on the information provided, I believe the behaviour you are experiencing to be normal when the vehicle has limited or no mobile network coverage. I will therefore look to close the case at this stage.

You may receive a short customer satisfaction survey following the closure of the case. The survey will be available for seven days, and we would appreciate you taking the time to provide your feedback.

Thank you for contacting Škoda UK.

Kind regards etc."

So the whole thing is my fault, I live in the wrong place (although, in the past, I have received notifications of available updates with the car parked at home). And since sending my original email to the CEO, on routes I have regularly driven on over the past 16 years without any notifications being received in that time,I have twice received notifications of updates in the past two days!

Maybe, I'm being unreasonable, but my view is if motor manufacturers want to provide OTA updates, then it's their responsibility to provide adequate coverage through their servers.