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problem with Electric window switch

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hi there got A MK1 OCTAVIA VRS (01)

Don't know whether anyone has had this problem. My passenger side window switch works the window fine. My drivers side control for the same window will close the window even if you are pressing it to go down. So thats the switch for the window...RIGHT!....

Do I have to replace the whole drivers side window controls which consists of all four window switches, or can you do individual switches??

Also how the bloody hell do you get the grab rail/switches off?

Cheers for all your help so far guys this site is a god send!!

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