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Biggriff

Finding my way
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Everything posted by Biggriff

  1. Given the state of UK roads complaining to Skoda will be a waste of time. I have seen lots of failures well under three years. All are just wear and tear unless its component failure due to manufacture (not usage). My advice is suck it up. Sorry!
  2. Little update. The director has been back and has said my case has raised a QM issue (No Sh%t Sherlock) and profuse apologies. Poor show all round. Much better deal new
  3. Never ever buy a car from this dealership chain. They delivered my car faulty (even though it had gone through PDI). The after sales people have never even had the courtesy to contact me despite repeated attempts to sort the matter and I was left to go to another dealer to sort a brand new car). Utterly shambolic.
  4. As you can I have tried contacting the dealership and as its an hour and half away I wont be driving there on the off chance. Somehow I think they dont care enough and I dont play nice when I think someone is fobbing me off. I learned many things in work and one was be nice until nice doesnt work. I think they have had enough opportunities to redeem themselves.
  5. Bought a brand new VRS (to put the dogs in, as they are ageing and cant easily jump up into a SUV). Within the first 100 miles I found the rear wiper wasn't working so informed the dealership I bought it from. They said they would get after sales to contact me. No contact was forthcoming despite chases and so I've now had to go to another dealer who diagnosed that the connector in the wiring loom had two bent pins, hence the lack of a working rear wiper. I am slightly at a loss as to how the car passed PDI and why the dealer who sold me the car didn't bother to respond and sort it out. I wrote to the dealership again and got a reply saying that they would contact me (copying in the after sales manager)...... you've guessed it. No contact. I have now written to one of the controlling Directors on the Board. Still no response. I have now spoken to one of my VAG contacts to see what they say. I'm fortunate as I should say I control a massive global fleet of vehicles and I know the manufacturers and distributors well. If this is how Skoda look after customers they should take a long hard look at themselves. I wont be buying another car from this Dealer and indeed when we look to consolidate our car choice lists I'm very much inclined to switch off the VAG contracts based on this incident. This could well turn out to be an object lesson in be careful who you P$$$ off. Bets taken on whether they read this forum and take action or continue to ignore me.
  6. same here. Tempted by Audi RS6 Performance Alloys
  7. So my question is does the Octavia have a true TPMS tyre sensor set-up or is it just down to the ABS sensor picking up variances?
  8. I managed all but £10k off my new 245. Dealer subsidies are supported by VAG input as well. I found a dealer close to target and offered my price and sat it out. They rang with one day to spare and the deal was done. They might not have made money out of my car but their Dealer bonus was reached on volume so they got their bonus.
  9. Thanks. Im guessing most dont have maps for the newer engine. Mapper is a big name. Customer Service is as always variable.
  10. It is, but thats the generic name/number. It will be something like DGUPA/DUPA etc
  11. Pick up car on thursday so wont know till then and was asked by Remap guys what engine code was, hence reaching out on here.
  12. Does anyone know what engine code the new 245 petrol engine has? It will be the one with the GPF/PPF.
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