ERIK99

Hi How old was the GTE. I'm not sure that your car can be used as a good comparison, but it's good to have real world experience of how the way you drive being a big influence on how far you can go. I don't see that your GTE could be using the same software if was always showing the same estimated distance after fully charged since the Superb varies the est range after every charge, I believe being based on previous driving style, as per for petrol est range. What I've found is that you can never get more miles than the est at the start of the journey, but you often cannot get the range originally estimated no matter how you drive. This makes me think that there is something wrong with how much charge actually gets into the battery. Really need to see what it's like in warm weather with much more battery running to see if it improves. Whatever happens it will not restore my faith in Skoda as a brand for giving such mis-leading information, and that is after being a 25 year driver of Skodas.

Interesting that a slightly lighter car makes that much different on the Octavia, maybe that's the answer to our problem. So, empty the petrol tank, let a very small, very light person drive, fold the wing mirrors in to reduce the drag, clean and polish the car to make it super slippy. You should then get at least 50 miles range - it's so obvious, and of course don't forget that you can only drive DOWNHILL on the battery, then add a bit of petrol to drive back up, then start again.

I've seen the youtube video. In part, that's what prompted me to sort of complain to my dealer, and hence the software update. You need to give the car a bit more time to get into a sort of pattern of use before being too concerned. I've now done a lot of testing, sort of cause and effect stuff. What I've found is that the variations in weather do not make much difference to what the car "thinks" the battery only range will be on 100% charge. The biggest factor is how you drive, just the same as if on petrol only. The 2nd factor is how you have RECENTLY driven the car. Sounds odd, but I think the car estimates the 100% battery range based on what has happened before, and therefore it will have a dramatic adverse effect on what it thinks you will get on you next drive. This is easy to test if you really need to be sure. You need to pick a specific route where you can control how you drive and drive it several time doing different speeds until the battery is fully used. I used a stretch of local dualled road. Then note each time you charge what the car estimates you should get. Then drive again but more economically (lower average speed), high gears etc. Best not to use the regenerative recharge option to avoid it distorting the results. Ideally do it over a few days with the same sort of outs temp. Note the temp each time you charge so that you can take it into consideration. What you should find it that after you complete a few ECO runs, that the car will estimate that you can travel a bit further on the next run, and if you do the same ECO run again you will most probably achieve the higher range, maybe 25 miles. If you then drive less ECO (higher speed, more hard acceleration etc) , the car will show a lower estimated range, just the same as it does for petrol only. The other important factor is what else you are using in the car that uses the battery, such as heated seats, heating with a/c, heated mirrors, lights etc when doing you test runs make sure that you are consistent with what you have switched on, ideally use as little as possible. My car went from 16 miles range to 31 miles after the software update, but has now settled to about 24 miles range, which I'm still not happy with. Regardless of the above, I would contact your local dealer and specifically tell them that you're concerned about poor battery performance and to ask about a software update. They will almost certainly tell you that "it will get better" with use, and that it is "affected by cold weather" - both of which may be true, but not the difference between 20 miles and 35 miles range.

Internet - sure - its simple - every car just connects when it wants to find out where to go - I don't think so. I'd like to know how this works. I've set my car to pick up my home broadband but its never done any updates in the 4 months I've had the car. Maybe if you pay silly money to use the Skoda SIM in your car it might use internet maps, otherwise we're stuck with Skoda Connect that is somewhat less than a success, and is to be paid for after the first year. I've not yet found any way of updating my car with the internet, which is a great idea. I know that my map is not the latest version but there is no way to make the car look for a new map. The car has an option to do software updates bu mine has never said that there is anything to be updated, and I've no idea if it ever connects itself to my home broadband to even check what might be available.

I tried to fit it and gave up - totally useless. Mine has been plugged in over the recent cold weather, outside, and no problem so far, although I'm not happy with the general design of the plug surround which leave it far to open to rain which run straight off the bonnet onto to plug.

I've not been able to upload the picture. See below: Device: 3v0035816B Hardware: H22 Software: 0270 (I know that this is not the latest based on other posts I've seen) - no idea what it started out as in Sept/2020 Navigation: 20.7

My software "update" was done at the dealer - Since it was done I have consistently been getting above 23 miles range, maxing at 32 miles one day. Actual range is dependent on use of the heating, and driving style etc

71 mpg in a Superb IV for petrol only driving is extremely unlikely. I have the same car and can only manage at best 46 mpg with careful driving. Is it possible that this is the overall mpg , inclusive of the battery only mileage which would be more reasonable. My overall mpg, inclusive of battery use, is currently about 85mpg, over total distance of 1560 miles, with about 1100 miles being petrol only. My current range on battery only is varying a lot between 29 miles down to as little as 16 miles on a full charge. Biggest battery loss is due to using all those very disable electric draining things, like the heated seats, steering wheel, front and rear heated windows, a/c system, heated wing mirrors. I'm not convinced that the cold weather is such a big factor yet since there has been no consistent difference on really cold days compared to mild ones.

Hi It would be great if you could report here, what range you get before you drive off, when you start with 100% charge, especially during the very cold nights. Mine was down to 16 miles, before I got a software update from SKODA, now upto 28 miles today.

Hi I've had my superb Iv since Sept 20 Initial battery only range at best was 27 miles, and was hoping for better, however start of DEC it dropped down to 16 miles on 100% charge. On another thread on here, Ive noted my experience - I complained to SKODA took it to SKODA dealer and they have done a SOFTWARE update for a known battery charge problem. Now have much improved battery performance now up to 28 miles. It would be good for us all to report our actual range on 100% battery so that can see what variations there are, and see if anyone gets near to the advertised 35 mile range at some time soon.

UPDATE on my my dreadful battery performance. Took carto Skoda Northampton after a total charging failure that seemed like the 13 amp cable at fault (red light on the black box fitted to the skoda cable I use at home - normally 3 green lights.) The fault was SOFTWARE not the cable - A software update was installed - cable now worked fine - I was told it was especially to fix charging problems. History of my recent charging: 5/12/20 - Est battery only range on 100% charge - 16 miles - outside temp about 4C 7/12/20 - Est range 100% charge 16 miles - temp 0C (freezing) - NO CHANGE due to temperature - driving same as normal style 11/12/20 - FIX by SKODA - Software update 11/12/20 - Est range now 22 miles - temp 7C - Specially selected test route - almost all dual carriage way - mainly 70 mph, faily sporty driving -------------------------------actual distance totally battery only - 22 miles - NO regeneration used 12/12/20 - Est range now 25 miles - temp 8C - same specially selected test route - almost all dual carriage way - mainly 50 mph - gentle acceleration ------------------------------ actual distance totally battery only - 28 miles - NO regeneration used ---------------------------------------------this the best it's ever been I'll be doing the same test a few more times - HOWEVER it looks to me as though there is a KNOWN problem that has a fix - GO now and check yourselves

I think using the petrol engine for heating is a good idea, but how do I get the engine running when the battery is fully charged. In my car the engine does not start until you get moving when the hybrid in auto mode decides that the battery should not be used. By the time the engine is running and get warm I've completed my journey is a very very cold car with super cold leather seats. I bought this model car L&K, because it has all the electric features, not to be constantly worried that the battery is useless in cold weather. In a none-EV battery car I can at least run the engine time it gets warm and switch on all the creature comforts before I get in. All of this is only relevant because the "advertised" range is no way acceptable being 16 miles instead of 35. With 35 miles range to be used I'm happy to use the big battery to power all the car electric features because there is still plenty range left to complete most of my trips. May be if during the summer (that I've not seen yet in this car) I get 45 mile range to offset this supposed average over a year in real world conditions then I'll be happy, However I doubt that even on a really hot day I'll even get the 35 miles range. Have to wait and see.

I've just embarked on that process by having a "check" on my car by skoda dealer just to make sure that there are no faults, then I'll get started on complaints etc. Tks for your help.

Manufacturers should be taken to task by Forums like this instead of blaming the car buyers who are looking for a better way to go electric.

The Superb has an app which allows for timed charging - using a warm battery is an idea worth trying. There is also a way to automatically protect the battery usage, holding back between 10% to 50%, which is supposed to help in the planning of a trip so that you can have some battery left for the last part of your journey maybe in heavy traffic. That would be useful if I had the "advertised" range of 55 km, to start with.

Car is outside on the drive, reasonably sheltered - temp here last nightwas between 1 to 4C - coldest night here so far since getting the car. On last journey, with 19 miles battery at start, the car went about 17 miles and was then petrol only. There may have been a bit of regen to help but not much. There was some use of heating at the start that must have gone from the battery since no petrol engine was engaged, but not much.

My last charge overnight is showing yet another drop - now down to ONLY 16 miles on a 100% charge prior to any driving.

Hi. Where do find the average mile / Kw - I've seen on the cockpit display when driving battery only, varying a lot just like when driving petrol.

Is your car a PHEV or a full battery only. I can appreciate the comparison with other EVs is helpful however I do not have sufficient use on my new Skoda Superb yet to take any benefit from anything other than someone else using the same PHEV. Thanks

Hi Gerrycan I well aware that the actual way you drive will affect the ACTUAL range covered whether on battery only or by petrol. This is not my complaint here. First thing that I'm trying to understand why the estimated range, after a full charge, in similar outside temperatures , is varying over the last 2 weeks --- that may be because of my driving style between trips having changed, but I think not since I'm consistent in my driving style and the sort of journeys second thing is why the range has dropped from 29 at best down to 17 at worst - on a full charge - before the car is switched on. I'm happy the car is estimating the likely miles on battery plus an POTENTIAL extra mount if I switch off ALL the electric consuming feature of the car What I'm now concerned about is why all the electric power is used from the BIG battery rather than the normal "little" battery that in NON EV cars would be supplying all the power. How and when does the "little" battery (the one now in the boot) get charged - is it only when the petrol engine is running - if so then there is real risk that this battery will go flat if I almost only use the "BIG" battery for my trips

Hi shyVRS245 Very rarely had a full tank of fuel since I do mainly short trips and try to make them all battery, hence my real annoyance about the drop in battery only range. I believe at one point after a fuel tank that It was showing over 550 miles with 27 miles being battery. Currently 95% full of petrol - total range 491, of which 19 miles is battery - average 1.5 miles per kw on battery, 100% charge Overall mpg over 1300 miles, as shown on the app is 83mpg - this was with lots of short trips but 2 long trips accounting for over 800 miles, with only about 60 miles of that with any battery power.

I'm interested to know if anyone else thinks that, the main reason for the drop in the ESTIMATED battery only miles before driving off, is actually affected by the "way that I've driven" in the last few trips. I am aware that the petrol only cars have always done this because you even see an increase in range left with some economy driving. Yesterday at 0C outside the car is estimating 21 miles on 100% charge, up from last 2 full charges of 19 miles. This did follow about 35 miles of "gentle driving". Something I can test out over the next week or so. What miles is anyone else getting on a full charge and with what sort of driving style. It cannot be the only reason thought since my driving has been quite consistent over the last 1000 miles during which I had up to 27 miles estimated range on battery only.

Hi PetrolDave. I'm not interested in the actual mileage managed whilst driving since that IS open to the driver, road, type and total distance travelled. My complaint is about the failure of the battery and charging system to get somewhere near the quote capability BEFORE even getting in the car. A drop from a SKODA quoted possible range of 35 miles in practise only achieving 19 miles (which might get even worse) is simply a breach of contract.

Hi This is getting very silly - last 2 weeks I've only been getting as estimated range of 19 miles over last 3 full charges and the outside temp is not much different to when it set off with 22 miles range. At this rate if we ever get to zero Centigrade the battery range will be less than 10 miles - what's the point of charge for over 5 hours to do just 10 miles son battery. What is anybody else getting - the best help for is everyone to compare what range we get at what outside temp. If I'd known the battery was going to be so poor I certainly would never have bought this car. - 5/12/20 - outside temp is about 6 Cent and only got 19 miles at 100% charge before driving off.

Like the video on range, however it is not answer my question since it's the massive variance on the massive drop in the range estimated before starting that's the current issue. If it can only do 22 miles at a temperature of 13C (average over the last 2 weeks where I live then I think it's time to get serious with SKODA for mis-representation. If it get even worse when we get into winter then it will be useless for more than 4 months of the year in the UK.