SiWaiting

Same problem here. The conversation with the dealer will now become much easier thanks to the info provided by @djmartzian. Reading the attached document provided by @djmartzian, makes me wonder what "Observe Service information: KESSY - key adaptation, instrument panel SW update 2040173/2!!!" is all about (page 3). And again, I find it extremely annoying that Skoda instructs dealers not to apply updates unless owners make specific complaints. They've known about this bug in their own software for a very long time (according to the document) but still the update was not installed when I had my car serviced approx. 4 months ago, just because I did not mention it. I thought this was one of the many issues that would be solved after the installation of 1941 (which was done by the dealer on my request at the last visit), but no no. Yeah, yeah, yeah, it's my fault for forgetting to mention it at my last visit (the list I had with me was loooong but obviously not long enough). I knew from before that you have to make specific complaints. But, is this behavior actually legal? They've sold a faulty product. They have themselves investigated and documented that their own product is faulty. I'm paying them to service my car but they don't bother fixing what they know is faulty. I mean if several owners have had for example a problem with the same hose in the engine bay causing what Skoda deem to be a minor problem, and Skoda investigates and finds that the hose used in the manufacture of cars during year N is defective, then are they not obliged to replace that hose the next time an owner of a car manufactured year N pays to have hers/his car serviced at an authorized Skoda dealership?

I can confirm, - that SW 1941 is available at swedish dealers - as several already have pointed out, that dealers won't apply software updates during a normal service unless the customer provides them with a list of experienced issues which they then can try to match to available TPIs.* Just asking the dealer "Are there any software updates available to my car" will most likely result in the dealer telling you "No" eventhough there are software updates available.** - that dealers will ask you for evidence as proof of the claimed issues and, when you have evidence, will question whether the evidence you're providing is actually from your car. Though explaining the obvious to them usually helps, i.e. that several issues occur during driving, randomly (i.e. can't be reproduced at will) and lasts for a short while so to try to use your phone to record the issue is close to impossible and even illegal while driving in some countries.*** *I don't blame the dealers for this. I've heard from several dealers that the morons at Skoda Sweden are against the proactive roll out of new software. Their reason being that it can cause new issues. I won't go into the level of stupidity, immaturity and lack of responsibility behind such a statement. **Neither do I blame the dealers for this. They search for available updates for your specific car in the system they've been provided with by Skoda and that system tells the dealer that there are no updates eventhough there are updates available. My guess is that the reason for this is probably that Skoda never had or have long ago lost control over what cars may be affected by what bugs so they are likely not capable of matching software updates to a specific car. ***Neither do I blame the dealers for this. Obviously the morons at Skoda Sweden are behind this. If your car is still under warranty then the dealers have to ask Skoda Sweden for payment for their work associated with installing the software. The dealers are then being questioned by the cowards at Skoda Sweden (the people making decisions at Skoda Sweden hide behind their first-line support instructed to always refer the customer to the dealers) which in turn results in the dealers posing the same questions to the customers. Thus the dealers are getting badwill as they are forced to ask stupid and accusing questions. The issues regarding the software are, in my opinion, as bad as or even worse than "dieselgate". In a previous post someone mentioned suing the car companies. I haven't heard anything about any legal action being taken against any of the car companies due to the release of poor (and frankly dangerous) software. Anyone heard anything? After my warranty expires I will be furious if I will be forced to pay for any software updates related to fixing bugs in the system (or "security updates" to features that don't belong in a car to start with).

Skoda Sweden are useless, their communication skills are non existent. I feel sorry for both the dealers and the potential and existing customers. I'm sure you did the right thing. Good luck with your new car 👍

@Tishout 's rims ("18 inch Dezent TY, 8J") does not qualify as "Car-specific wheels" from Dezent. However in 18 inch Dezent offers 7 other designs in different colours for a total of 16 different variants which all are available as "Car-specific" to Tishouts 2.0 TSI vRS Estate NX. At least one of all suitable dimensions (zJ x yy ETpp) for each variant uses ball shaped seats and therefore the original bolts (OE) of the car can be used. And for those who want to replace the Dezent center cap with an original Skoda center cap, Dezent offers adapters (if needed) which makes this possible. And by the way, Dezent TY, 8J should use tightening torque 120 Nm.

So you base the above statement on your unsubstantiated claim that ??? First. No, I've been using the correct wheel bolts. Second. It would be helpful if you backed up your claim with some evidence. Of course I have. Who doesn't? For those unsure whether they're using the correct shaped bolt, just put your finger in one of the bolt holes of the rim. You can feel whether it's ball or cone shaped. If you're buying new aftermarket rims I'm certain that the sales establishment will make sure you get the correct bolts. My guess is that that is very uncommon in the case of the major aftermarket rim manufacturers. @Tishout mentioned his Dezent wheels. I really like their web site https://www.dezent-wheels.com/EN/products especially the configurator. And the fact that they offer "Car Specific Wheels: Light alloy rims developed especially for your car model – no centring rings required" "“Car-specific wheels” are rims that have been developed especially for a desired car. Using such rims requires no centring rings for fitting. In most cases, the car-mounted original fixtures and hubcaps provided by the manufacturer can be used. More information: Configurator" @Tishout It would be interesting to know whether your rims qualify as "Car-specific wheels" in the configurator. What's the exact name of your rims?

If you want to do things "by the book" then rim and tyre specifications are provided in... 1. the CoC (Certificate of Conformity) which your dealer is obliged to provide you with when you pick up your new car (https://www.gov.uk/guidance/certificate-of-conformity-for-new-vehicles). See item 35 ("Fitted tyres/rims...") and item 52 ("Remarks") or 2. the workshop manual "Wheels, Tyres", section "14.3 Permitted wheel / tire combinations according to WLTP" which can be downloaded from here https://cardiagn.com/2020-2022-skoda-octavia-mk4-workshop-manual-wiring-owners/ I would NOT avoid aftermarket rims. I've currently got aftermarket rims for my winter tyres and I've had aftermarket rims of different brands in the past. The wheel bolts have always had the same dimensions as the original ones and I've never had a problem finding aftermarket rims with the correct centre bore. There's been times when I wanted a specific rim which was not available in the correct centre bore. I've then used spigot rings (even plastic ones) without any problems. I've had no issues with the quality of the aftermarket rims I'm using and have used in the past. I'm particularly pleased with the price and the mulitude of designs of aftermarket rims to choose from compared to Skoda original rims.

Recently found two H&R documents which I wish would have been available, with their current contents, when I bought the H&R springs. H&R has named the link to the first document "Certificate: 28639" (the title contained within the document is "TEILEGUTACHTEN EXPERT OPINION ON A COMPONENT") and the link to the other "Installation Manual: HR01-X002A04" ("General installation instructions HR01-X002A04 for Sport Springs.") (The documents I refer to above are the ones associated with the springs I bought, ie the 28639-5. Other springs might have similar documents with different names.) The documents can "easily" 😜 be found in the "Electronic parts catalog" at www.h-r.com: After entering the "Electronic parts catalog", select manufacturer ("Skoda"), select model ("Octavia"), select version (e.g. "OCTAVIA IV (NX3)), select engine (e.g. "1.5 TSI DPCA"), select type of part ("Sport Performance Springs"), click the icon for "Parts list" (picture of a right arrow+page+cog) which is placed directly below the "Part Number" (e.g. "28639-5"), select the "Details" tab in the pop-up window, the links to the documents can be found beneath the heading "Documents/Illustrations". I highly recommend reading both these documents before buying lowering springs. Examples of contents in "Certificate: 28639": - "The setting of the headlamps is to be checked" - "When fully relieved, the springs must be free from play in axial direction" - "The subsequent suspension alignment has to be done immediately" - "Fitting of the coil springs, the subsequent suspension alignment as well as a required calibration of driver assistance systems is to be made according to the guidelines of the vehicle manufacturer as well as the modification instructions of H&R" - "Not for vehicles with CNG-drive (Compressed Natural Gas)" Examples of contents in "Installation Manual: HR01-X002A04": - "After installation wheel alignment, headlights and brake-power regulator have to be checked and adjusted to the factory specifications if necessary. A required calibration of driver assistance systems is to be made according to guidelines of the vehicle manufacturers" - "The car must stand on the ground when the damper fixing nuts and bolts are finally tightened, i.e. axle load must be the same as in drive mode. Otherwise, the damper will suffer permanent side force, causing noises and a reduction in it’s life"

I agree. I expected a lot more from the CLA Merc SB especially when it costs at least 10-15k EUR more than an equivalent Octavia mk4. Plan A was to buy a KIA Proceed. I think it looks great in real life in that Skoda familiar racing blue colour, has a great interior for a guy like me who likes physical buttons (there might even be too many in the Proceed 😁) and has a proper manual handbreak. However the tyre noise was worse than in the Leon so I had to ditch that plan. Plan B was the CLA Merc SB however at a price that high I did expect it to be a lot better than the competition and it just isn't. Plan C was the Octavia mk4 and in hindsight I think that's the best choice I could have made.

Please help us out by providing at least the name (e.g. Goodyear EfficientGrip Performance (1 or 2)), the size (e.g. 17") and the type of tyre (e.g. winter, summer, all year). Otherwise we could potentially be comparing apples to oranges. (Yes, last I checked the Goodyear EfficientGrip Performance 2:s were not produced by Goodyear in the 18" stock dimensions of the Octavia mk4 but that might have changed. And Yes there are no tyres called EfficientGrip Performance 1 (they're called only EfficientGrip Performance) but since EfficientGrip 2 exists, explicitly calling them 1 will probably be beneficial) So you're comparing 17" winter tyres (which BF Goodrich?) to 17" summer tyres (which Goodyear?)? So you're comparing summer tyres Goodyear EfficientGrip 1 or 2? of which size? mounted on a Skoda Octavia to tyres of what name? of which size? of which type? mounted to a Megane? EfficientGrip 1 or 2? of which size? So you're comparing summer tyres Goodyear EfficientGrip 1 or 2? of which size? to winter tyres Continental VikingContact 7 of which size? ------------------- Back in 2014, when I had a Seat Leon, I opted for the Goodyear EfficientGrip Performance (1) 18" summer tyres as a replacement for the stock Continental Contisport 3 18" summer tyres as reviews said the EfficientGrips were the most quiet tyre of the ones being reviewed (note that the tyres being reviewed were 16"). They were right, they were less noisy, but still loud as hell. Would I have been more pleased with the noise level of the EfficientGrips if I would have selected the 16" instead? Most certainly. In the winter time I switched to Nokian nordic winter tyres (Hakkapeliitta R2, ie no studs) 16" and the noise level dropped considerably. There was a huge difference, which was expected due to the difference in size and compound. Now, on the Skoda Octavia mk4, I have the summer tyres Michelin Primacy 4 225/45R18 (I wanted the Goodyear EfficientGrip Performance 2 but, as I've said before, at the time the car was delievered Goodyear were not producing that tyre in the mk4's stock dimensions). I have the winter tyres Goodyear Ultragrip Ice 2 SoundComfort Tech FP 225/50R17 98T. My subjective opinion: - The noise level in the Octavia with the Michelin Primacy 4 is considerably lower than in the Seat Leon FR 2014 with the Goodyear EfficientGrip Performance (1) - The noise level in the Octavia with the Goodyear Ultragrip Ice 2 (note 17") is about the same as in the Seat Leon FR 2014 with the Nokian Hakkapeliitta R2 (note 16") - The noise level in the Octavia with the Goodyear Ultragrip Ice 2 (note 17", winter) is lower than in the in the Octavia with the Michelin Primacy 4 (note 18", summer), which is to be expected due to the difference in size and compound So I can't say that one tyre is better than the other, however I can say that - the Octavia feels a lot better insulated than the Leon FR 2014 - I'm not thinking about the noise the above mentioned tyres make in the Octavia (while traveling at 110 km/h or below). Rather I'm thinking about the noise caused by the surrounding traffic - I'm very pleased with both the Michelin Primacy 4 and the Goodyear Ultragrip Ice 2

First hand source confirming that the G-tec does not have cylinder deactivation:

I suspect not (unfortunately only second hand sources but enough to question whether the G-tec has cylinder deactivation) : - "In contrast to the gasoline engine of the same size, the TGI dispenses with cylinder deactivation..." https://topgear-autoguide.com/category/compact/vw-golf-15-tgi-bluemotion-in-the-test1607804099 - Haven't found that VW mentions ACT, ACM or cylinder deactivation in their marketing material regarding the TGI, e.g . https://www.volkswagen-newsroom.com/en/press-releases/now-available-with-natural-gas-drive-again-pre-sales-of-the-new-golf-tgi-underway-6514 - At auto-data.net the "1.5 TSI EVO (150 Hp)" has "Cylinder deactivation system" under "Engine systems" but the "1.5 TGI G-TEC (130 Hp) CNG" doesn't https://www.auto-data.net/en/skoda-octavia-iv-1.5-tgi-g-tec-130hp-cng-38028

Search for "2 cylinder mode skoda" or "act octavia" on youtube and you'll find several examples of Analogue instrument cluster showing the "2-cylinder mode"-text, for example https://www.youtube.com/watch?v=3aR_Gw5M3kE You should now know where to look if you've got an engine with cylinder deactivation.

Do you have the Analogue instrument cluster? I don't know if the analogue instrument cluster can show information about 2-cylinder mode. I have the Digital instrument cluster. Read about information clusters under "Driver information system" in the Owners Manual.

I get the noticable vibrations (only noticable at low speeds) and the slightly different sound (more pronounced "humming" sound) from the engine when the car is in 2-cylinder mode. I can't say I have - the "wooshing" nor - the "strong hiccup" nor - the "fast chirping noise" (I get a whining noice when accelerating hard but that sounds like the "normal" turbo sound and it is not always audiable, ie when audiable it is very low) You can see whether the car is in 2-cylinder mode by selecting to show information about the real time fuel consumption in the display area in the digital instrument cluster. After doing so a text (something like "2-cylinder mode") will be displayed in the display area when the engine is in 2-cylinder mode. I'm not sure but you might not even need to select to show the real time fuel consumption as another indication of when the 2-cylinder mode is active is when an encircled "Eco" symbol is shown in the display area.

Never tried Eibach. Will do next time though. Had some email conversations with them and they seem friendly and eager to please. I am a bit disappointed with H&R, mainly with their so called "customer service" and their poor documentation. Also, the provided replacement front rubber buffers I got makes a squeaking sound noticable at low speeds when turning and going over bumps. Lubricating the rubber buffers is only a temporary solution since the squeaking returns after awhile (in my case) and the rubber buffers cannot be easily accessed (i.e. without tools and without jacking the car. Somebody, please tell me I'm wrong!). Can't say that the H&R lowering springs for the NX3 non-RS that I've got feels any stiffer than the original springs. However, I've got DCC, and I believe that makes it harder to differentiate between the springs. Using the "Normal" mode, which I guess would be the closest suspension setting to a car without DCC, the ride is still soft with the H&R springs.