Hillbilly23

Thanks Derek. I think I will see if I can get someone to do a VCDS check on my car just in case there is a setting that needs altering as I always get good reception on Classic but the TMC symbol drifts between active and line through which I guess means the MMI is not getting a good enough signal to work correctly.

Is it still sent via Classic FM?

I think you are spot on and Audi will plead the same with their old MMI 3 units. Nobody at Audi will admit to the problem and keep insisting I take my car in even though I have explained that the problem is not unique to my car.

Maybe nobody has taken it on.

Hopefully see some action then. It seems to be a widespread VW/Audi/Skoda problem.

I contacted the Audi digital team and was told they only do the Audi Connect and not the radio based TMC. Advised me to go to my main dealer who of course will be clueless but will want paying for telling me they don't know how to fix it!!

Seems like none of the manufacturers want to admit there is a problem.

Should I have expected anything else😡 Having been directed to Digital Services I am now told to go to a main dealer and get charged for them not knowing the problem either!! Dear Sir. We hope this email finds you well. With regards to your described issue, please be informed that Audi do not own the TMC system, and thus is outside of the scope of Audi Digital Services. For specifics on the TMC system, please ask your preferred Audi Service partner, as they would have a better idea regarding such an integrated system that has no connection to the Audi Connect software. In order for your issue to be physically inspected, kindly provide us the following information so we can provide them to your preferred Audi Service Center so an appointment can be arranged: 1. The details of your preferred Audi Service Center (name, address and contact phone). You may find your preferred Audi Service partner here: https://www.audi.co.uk/uk/web/en/locate-a-centre.html 2. The registration number of your vehicle 3. Confirmation that we have your consent to handle you data to your preferred Audi Service Center. 4. A telephone number that you can be reached by your preferred Audi Service Center. If you have further questions, please do not hesitate to contact us. We are available 24/7 and you can reach us either by calling the phone number 0800 323 4855, or by replying to this email. We kindly ask that you indicate your case number. We kindly ask that you indicate your case number 0001863487, for a quick follow up. We wish you safe journeys in your Audi A6. Kind regards, Panagiotis K. Audi Digital Services Team Phone 0800 279 2884 Email *****@*****.tld

From Audi. we will see what happens next. Thank you for contacting Audi Digital Services. We have received your inquiry and will be more than happy to assist you. You are kindly requested to provide us the below information in order to be able to assist you further : -Full name of the registered owner -Email address of the myAudi Account -VIN ( Vehicle Identification Number) -Mobile phone number in case we need to contact you We apologize for the inconvenience and kindly ask for your patience. If you have further questions, please do not hesitate to contact us. We are available 24/7 and you can reach us either by calling the phone number 0800 279 2884 or by replying to this email. We kindly ask that you indicate your case number 0001863487, for a quick follow up. We wish you safe journeys in your Audi.

Should read digitalsupport.uk (at) audi.de

On my TMC less Audi there are no options to change provider but I have re checked all my settings and Emailed *****@*****.tld. I will post any reply I get from them.

I spotted this thread on Google and although I drive a 2009 Audi A6 I decided to join in as the TMC function on my car is also not working as it should. I get the TMC icon on the Nav map but sometimes there is a line through it even though I get good reception on Classic FM. When I press the Info button I used to get a list of traffic reports but they are no longer there. Maps and software are up to date and I have tried everything to get the reports back. The Dynamic re routing function is not working as proved recently when it failed to re direct me due to a bad accident on the M6. As Skoda are part of the VW group this seems to be a common problem.