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pikpilot

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  1. Probably needs a new battery. The electronics give that display when you try to start with a battery that cannot supply the starting current. You can prove it by temporarily swapping the battery with a known good battery; perhaps even when using jumper cables from another car. Once started, (1) check that the alternator is recharging the battery and (2) there is no continuous discharge overnight such as when a non VAG radios have been fitted incorrectly.
  2. Ignore the disc and use one of the paid for apps, or one of the free trial apps. I was lucky in that, as an early user, I now have free updates on Carista but I believe new users now have to pay a yearly fee. However, it is probably the best app for VAG cars. It is unlikely that you will mess up irretrievably with these owner targeted apps, but you can do so with professional programs such a VagCom as the authors assumed you have a greater depth of knowledge.

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