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Andymod

FREEDOMTech
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Posts posted by Andymod

  1. I see a few cars with P0441 fault come in. Generally 1.0 ltr or 1.5 .  Test plans on Odis always check for a software update but generally prove inconclusive. Normally replace the valve with pipework and on certain 1.0ltr engines replace the intake elbow on the turbo. Always remove and weigh the Charcoal filter. common for these to become saturated with fuel. VW recommend when filling fuel tank to stop when the pump clicks off and do not fill further.

    • Like 2
  2. You are correct I am a Master tech but no longer at a Skoda dealership, Now at a VW dealer.The Goodwill system which dealers have access to is designed primarily in situations like yours. It’s a range of tools to help loyal customers. 
    The VW system is a little different to Skoda but the point I am making is it’s a tool to help loyal customers, not people who decide to have their vehicles maintained outside of the network regardless of where the parts are sourced. 

  3. You have posted numerous times about your Fabia problems but my point still stands, why would you expect Skoda or the dealer to repair your car when you are not a customer?. Just another forum member who wants to complain and belittle the dealerships because they don’t want to pay for your repairs. It’s the poor staff at the dealership I feel for when they see you walking in

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  4. 19 hours ago, hetty1 said:

     Andymod,

                        How can you possibly make such a claim?   90% is a figure you have conjured up, its pure fiction.   I  trust my independent completely,  they didnt put me under any pressure, it was my decision alone to have the work done.  Yes, "slight"  is not quantifiable, they certainly wouldnt get better, we can agree on that much? They might have survived for quite a while or they might not.  Neither the indie mechanic or you can honestly say how long such parts will last post diagnosis and it could be that   I could have delayed getting the work done and thats just unknowable.  I actually do have a good understanding of how a car dealership works,  i have friends and family involved in the trade. Some are mechanics, one or two are general managers and some are in sales.   You have made no comment at all on the kernel of this , that neither of those parts are service items irrespective of where the car was serviced:' indie or Skoda dealership and even slight leaks or slight play are simply unacceptable in a car less than 4 years old with mileage of under 24000 miles.  Why else do you think that the  Skoda dealership even offered a reduction on their normal prices when  I  i had told them upfront that the car had not been serviced by a Skoda dealership??  I have owned immumerable cars and have driven over one million miles and  I have never once had even a slight leak on a waterpump reported and just once have  i had a failing wg=heel bearing diagnosed.

     

                  I  will not be responding to any more of your posts as you clearly have a prior agenda and are not interested in reasoned debate about an issue but only in making unsubstantiated claims .

     

              

     

    Calm down all that underlining will give you a repetitive strain injury?.

  5. On 28/04/2021 at 17:27, hetty1 said:I also asked the garage if they could make a purely goodwill payment, nothing to do with  Skoda  UK,  just a goodwill payment from a garage to a customer.  They wouldnt do that either, everything had to be done through  Skoda  UK. 

       So  I got absolutely nowhere.   It was all done without anyone  losing their temper( including me!) but  I did find the attitude of both  Skoda  UK and the  Skoda garage to be very intransigent,  " Rules are rules"  and there was no room at all for individuals to do anything other than observe the rules.  Thats the update done,  the car goes in tomorrow to my independent to get the 2 jobs done.  Would  I buy another  Skoda again?    Probably not.

    Just one question if I may, why on earth would you expect a dealership to make a good will contribution to your repair costs?. You have stated you don’t use them for service. This is something that I see a lot working in a dealership and it baffles me why you would expect a dealership after sales department to assist in paying for repairs when you are not a customer of that department. 

    • Like 3
  6. When a customer contacts a dealer and makes a booking a Diss report should be created detailing the complaint. Once this is created a BA ID number is assigned . This report can then be completed if the complaint is rectified and is recorded as a quality report. The dealership can also submit a technical support request using the generated BA ID and tech support can escalate the same report to the factory. The Diss report also has other uses as well. It is a requirement for any warranty claims as when a diagnostic session is ended and sent online it is allocated to the BA ID

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  7. Vehicles with keyless starting are heavier on the key batteries because the key responds to the vehicle transmitting a signal by transmitting Back. This occurs periodically whilst you are driving, whereas a normal ignition key transmits to unlock/ lock the vehicle but the signal from the immobiliser transponder in the key is powered by an induced voltage.

    • Like 2
  8. In the UK any dealer which comes across a vehicle with this failure should submit a safety report to Skoda UK. This is done via the Diss system and is picked up at tech support at MK. They will then investigate and report to the relevant factory if necessary.

    If you are affected then please insist your dealer submits the report. They will need to ask you some questions and seek your permission to allow to Skoda UK to investigate. This can take some time to reach a conclusion but needs to happen so that tech support are aware.

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