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Brockysuperb

FREEDOM
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  1. Just fitted dashcam (success front and back). But turned car on to test with fuse/dash side panel out, and airbag switch disconnected. Threw a wobbly, and though the switch is reconnected and working, warning light persists. Is there anyone in/near New Forest who has ODB II and can reset. Fee/gift negotiable. (Local Meadens Dealer aren't friends, so don't want to bother them).
  2. Well done Cedwing. My wife sometimes thinks I'm an idiot. Rarely, but on this occasion, hands up. Thing is, I had sunglasses, no issue. Last week I got new shades, updated prescription and yes, turns out first lot weren't polarised, but these are. Actually a dramatic effect! Thank you Cedwing.
  3. Six month old Combi iV...driving today, my head's up display seemed to go off. Actually it's gone dim, possibly might mode. In full sunshine. Tried turning it on and off (it does but remains virtually invisible). Tried changing brightness up and down. Car on and off. Sometimes there's a green line or two reflected on the right of the (dim) notifications. Anyone else? What it has shown me is how much I use it!
  4. Hi, you say Oxford is your nearest dealer but you've doubts. If you live south of there try Winchester. Simply brilliant with electrics (and all else). I live 200 metres from a dealer, Meadens, who were utterly useless at anything other than regular service. So now we drive 30 miles to Winchester (Superb and Citigo IV).
  5. Superb IV was serviced today, and the garage asked 'why have you for two extended warranties'? I have only just renewed after receiving an email from Skoda two weeks ago saying 'Your extended warranty is running our, please renew' which I did. I trusted them. But my garage said the first one (including servicing) didn't actually run out until November, so I'd be paying for two. They gave me the number of VW Finance, who confirmed the initial policy, which runs to November. But they said they were unaware of the second. However they said Skoda do their own extended warranties, nothing to do with VW Finance, (and gave me their number) as actually do a third sanctioned private company on Skoda's behalf. All say Skoda extended warranty, and come with their letters, emails, marketing books. Nice chap, Abdullah, was very sympathetic, up to the point of actually helping (typical 'Customer Services' in other words). So I rang Skoda direct, and yes, it was their email I received last month and which I signed up to. I asked 'Why did you say my extended warranty was running out' when it wasn't. They explained they couldn't see the VW Finance one and the 'Your warranty is expiring' is simply a marketing ploy, true or not. I've cancelled this new policy, but it feels like another con, and many thanks to Winchester Motors for spotting it. And black mark, another, for Skoda for having duplicate systems which can't see each other, and conning customers. You've got to be so sharp these days.
  6. Had my L&K iV for four and a half years. Only just sorted out the chain of errors, mainly infotainment and sat nav, some parts failures (extended warranty). Mind you, I've changed garages, and the first seemed a bit between the curve, maybe could have been sorted sooner. So, I'm back in love and it's a keeper!
  7. I had it replaced under warranty...but it took eight months to source the part. Mind you, my garage, Meadens, had been poor and I'm not convinced they handled it efficiently. I also had a charger controller failure (after a battery recall Meadens vouldn't tackle), and Winchester Skoda sourced it same day. Best of luck.
  8. I have the diagnosis print out (provided by Winchester Skoda) which shows the fault from last summer onward.
  9. Best of luck...hopefully your dealer can just plug it in and diagnose, but it sounds like a dodgy wiring connection, or moisture in the electrics.
  10. I've an iV, currently in France, and like the clock it has adjusted automatically according to GPS. The only think I change (if you've an electronic dashboard) is change to kilometres in the settings/units menu.
  11. Finally, had a safety recall done last week to repair insulation on the main battery (it's an iV). My local garage, Meadens in Brockenhurst, Hants, are literally at the end of my road, couldn't do it as they are the wrong 'level' of services, don't have the kit, nor the training. So after a long wait it went to Skoda Winchester some 40 miles away. They discharged the battery, dropped it out, did the recall work, and put it back together. Two days, excellent communication and service. But then they found they couldn't re-energise the battery, the pre-cursor to charging it. Interrogated the car computer, and found several identical fault reports going back to July last year that the charging control unit was faulty. I have had charging issues, spoken to Meadens, who blamed the supplied cable. Meadens have had the car several times since last July, normal service, software upgrade after a nav fault, and faulty SOS module which they replaced after it started making random calls. Each time they've plugged the computer in. That's how they diagnosed the SOS unit failure. But not once have they told me the charger control unit was faulty, nor tried to address it. Winchester even had to argue that it was covered by my extended warranty, and fortunately won, its a £2000 part. So well done Winchester and back on the road in six days. But Meadens really let me down. I queried this and had an email about having to drain the coolant to diagnose the charger unit issue as if that makes the difference. So I have asked them again to explain. Either did they miss it (unprofessional and incompetent) or did they ignore it and fail to tell me (negligent and destroys my trust). Maybe it too was beyond their service level, but surely it should be communicated to me. Even my service record from this Feb fails to mention any issues and gives a clean bill of health. Or another reason. What would you do or think? Should I use Meadens (who we've bought four new cars from over the years, such is my trust) again...should others trust them? UPDATE: July 9. Heard back, some apologies for lack of comms, but basically they can't remember, long time ago, claim it's undocumented, and as trust has broken down, could I use another dealer henceforth. They say I only complained when I had a problem. Duh?! So no proper explanation, and sacked by Meadens. Actually had reached the same conclusion about their failings, so after four cars bought and serviced there, ta ta.
  12. I took it back to the garage, the oil was a bit low, but it also needed a software update (I recall, it's been several years). It solved the issue.
  13. Sadly not on finance...like the idea of a direct email. Meadens said they could only talk to their regional director...which is useless. Do you have an email address please?
  14. Five months ago my Superb IV's SOS module failed. Warnings on starting, and management scheme ever since, emergency call light on, etc.. My dealer, Meadens, said it needed a new SOS module. Five months on none has been sent. Today is MoT and service, and another promise 'we'll do it at the same time' missed. Garage blames Skoda UK and say the part isn't available due to the war in Ukraine. Can anyone confirm (or not) these are made there? Anyone else waited as long? It makes the (extended) warranty not worth the paper it's written on. And don't get me started on the 'safety recall' a year ago which they still can't do.
  15. Yet more issues...this time a hybrid malfunction with garage advisory. They've greased the plug lock. But told me the cause may be a 'non-Skoda charge lead' is the cause. Surely it's just like any other power lead (well any other power lead which costs £100+). Can anyone confirm if a) the Skoda leads are any different to other Class 2 plugs and leads, and b) if this can cause an issue? TIA.

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