Jump to content

TGI got a warranty


Recommended Posts

I recently posted a query about my second failed alternator in 6 months:

http://briskoda.net/forums/superb/alternator-blues/109917/

and from the lack of response that posts usually get, I guess this is not a common problem.

The car ran out of warranty 2 months ago and not surprisingly SUK have said the unit fitted 6 months ago did its job by getting to the end of the car's warranty period - OK, legal requirement maybe, but customer service? :rolleyes:

Oh that's right, it's SUK.

When the car ran out of warranty, after much deliberating, I opted for cover with Warranty Direct - 13 months for the price of 12 with the franchised dealer option.

I collected my car last night, complete with new unit fitted (which apparently comes with 2 year guarantee). I have to pay the bill and reclaim from WD. The test will be how long I have to wait for my money, but the message is this...

new alternator is a front-off job. Total bill £491.77 !!!:eek:

I know... local independent - VAG specialist - trade/recon parts etc etc.

but £500 notes:eek::eek:

Yeah - glad it's got a warranty - even if I have to wait for a bit!

Link to comment
Share on other sites

Now you know why they're sometimes called "stealers". This is incompetent - with a little ingenuity you can get the alternator out on a 1.9 PD engine without pulling the front; it's only the top bolt which doesn't clear. On the last one I did, I moved the fan forwards, cut the bolt in half, took out the machine and replaced the bolt with a length of studding and a nut. The stud screws in through the back. Less than half an hour.

Dealers and warranties are money pits. On a newish car the alternator can be refurbished easily enough - even though the one I had to refit needed a new stator. Valeo have to learn to put the windings in the slots, not leave them in thin air where they get hit by the rotor.

rotodiesel.

Link to comment
Share on other sites

Tis another Superb weakspot, everyone and I mean everyone I know who has one has the standard belt squeal coming from it, including one who had the pulley shear off, £200 to fix iirc, and guess what, Skoda couldn't supply one for 3 weeks.

Link to comment
Share on other sites

Other than total failure :( Twice :(:( I've had no problems with belt squeals or any other alternator shortcomings. But 2 units in a car that's 38 months old and done less than 30k miles:thumbdwn:

I'm just not knowledgeable enough to take on this stuff myself. Things were different and simpler when I had my Cortina in 1981 - like there was room to see what you were doing and space to get your hands in ;)

I've never bought a warranty for a previous car, and probably wouldn't have done now but for some of the threads I've read on this forum. (so thanks guys - and I mean that most sincerely folks)

My view of it is - OK I spent a load on the warranty, but the repair bill is nearly double that. And I've still got 11 months of cover left.

I just wish I had an experienced VAG-trained diesel expert living next door who wanted to take on foreigners at the weekend - not me, the job :rofl:

So, anyone got any recommendations for suitably qualified, knowledgeable and trustworthy independents in South Manchester?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Community Partner

×
×
  • Create New...

Important Information

Welcome to BRISKODA. Please note the following important links Terms of Use. We have a comprehensive Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.