Late delivery compensation update

Followers

13 May, 201115 yr

Here's the latest.

My Octavia was ordered on 15 December 2010, but will not be built until w/c 15 May 2011, with delivery 4 weeks or so later.

The comments form on the website didn't work, so I rang Customer Services at Skoda UK (number on website), explaining that I knew of the late delivery compensation scheme, but that my dealers (White Dove in Cardiff) didn't... ahem! (They went all hazy when I asked them...)

The very helpful woman in Customer Services at Skoda UK confirmed that they are paying compensation for cars ordered after 31 December 2010 and still not received. This is £150 in servicing, accessories or M&S vouchers for 18 - 25 weeks delays, and £300 for over 25 weeks delays.

She took my details, gave me a case reference number, and it was as simple as that. Couldn't fault her. (She did sound like she did this many times a day, though....)

Hope this helps others.

13 May, 201115 yr

Hi and welcome aboard.

Glad to see them standing by with what they promise.

13 May, 201115 yr

Welcome to Briskoda.

Sorry to hear of the delay you are are having with your order.

Davy

14 May, 201115 yr

Hello and Welcome to Briskoda

15 May, 201115 yr

welcome to briskoda

Create an account or sign in to comment

Followers

Go to topic listing

No registered users viewing this page.

Announcements

About BRISKODA

BRISKODA is for the sharing of information on ŠKODA. Founded for all motoring enthusiasts, it's free to join and use. We have members from all over the world.

Our Guidelines.
Search the Site.
Explore the Forums.
Gaze into the Gallery.
Make a date, the Calendar.
Classic, custom or modified car insurance!
Please be respectful when posting.

See all Subscription Plans

Replacing interior decorative strip O4
Skoda Octavia Mk4 (2020 > )

Replacing interior decorative strip O4

TimoB · 11 hours ago11 hr

Hi Everyone, I have been investigating how I can replace the decorative trim pieces on the console of the O4 (see attached picture (version I would like). The easy part has been figuring out the general part numbers, however I get stuck on the specifics. I know the O4 has two technical variants; one with stock leds and one with RGB leds, and that there is a multitude of different codes for all the different colours/textures. I would like to either find the haptic (square) silver ones or the pla
- 1 reply
- 68 views
TimoB

11 hours ago11 hr

JirairD

1 hour ago1 hr
remove the engine splash shield underneath the front bumper
Skoda Octavia Mk3 (2013 - 2020)

remove the engine splash shield underneath the front bumper

Rickssokda · Wednesday at 19:373 days

Hi all, I'm trying to get at the lower radiator hose in my 2016 Octavia. I've looked on google and found that I should remove the seven t25 screws. 5 on the bumper splash shield and one on each side connected to the fender. The shield seems loose, but it won't come off and I don't want to try and pry it too much as I'm concerned that I'll crack it. Can someone tell me what additional screws, or maybe clips, need to be removed to get this off? many thanks for all info
- 6 replies
- 169 views
Rickssokda

Wednesday at 19:373 days

OccyVRS

2 hours ago2 hr
What have you done to your Superb III today?
Skoda Superb Mk3 (2015 - 2023)

What have you done to your Superb III today?

boydeee · 25 August, 20187 yr

There was a similar thread on the Golf GTI site I used to be on and I found it really interesting to see what other's had been up to. My car is due to be built this week (34) so I am counting down the days until I finally get it! So what have you lot been up to?
- 5,332 replies
- 615,233 views
boydeee

25 August, 20187 yr

Odinson

2 hours ago2 hr
Walnut Blasting: is it worth it?
Skoda Octavia Mk3 (2013 - 2020)

Walnut Blasting: is it worth it?

peagreenblade · Friday at 22:021 day

I have a 12 year old Skoda Octavia mk3 TSI 1.4 with 155000 miles on the clock. It has JUST scraped through its MOT after repeated emissions failures due to carbon buildup. The mechanic has told me he doesn't want to see the car back next year as it won't pass again and cleaning the carbon deposit off wouldn't be worth it given the age and value of the car. I've read a lot about Walnut Blasting to remove carbon buildup. Would it be worth it in my case or is the mechanic right, and I should just
- 11 replies
- 182 views
peagreenblade

Friday at 22:021 day

wiilydog

2 hours ago2 hr
Coolant pump belt change
Skoda Octavia Mk2 (2004 - 2013)

Coolant pump belt change

Flyinghigh · Monday at 10:535 days

My 1.8tsi Octavia scout coolant pump was leaking via the impeller. I'd like to change the small belt (not the big timing belt!) that spins the impeller as well as the pump etc but the left handed bolt is stuck. I've not tried too much force as the captive gear it holds moves when I try and I'm concerned that I might break something internally. Would anybody have any experience removing this bolt or known methods of doing so? The photo shows the gear and the bolt I'm refering to is holding this g
- 1 reply
- 102 views
Flyinghigh

Monday at 10:535 days

BlueWagon

3 hours ago3 hr

Late delivery compensation update

Featured Replies

Create an account or sign in to comment

Recently Browsing 0

About BRISKODA

Available Subscriptions

FREEDOM Lite

FREEDOM

Recent Topics

Replacing interior decorative strip O4

remove the engine splash shield underneath the front bumper

What have you done to your Superb III today?

Walnut Blasting: is it worth it?

Coolant pump belt change

Important Information

Account

Navigation

Configure browser push notifications

Chrome (Android)

Chrome (Desktop)

Safari (iOS 16.4+)

Safari (macOS)

Edge (Android)

Edge (Desktop)

Firefox (Android)

Firefox (Desktop)