Okay, he didn't actually eat my key number - but I thought the title would catch some attention, and maybe raise a smile. Apart from anything else, it's my missus' car that's the problem.

The Roomster manual says:

The key ring only has the key number on it which is essential for producing other keys. This number can be used to order replacement keys from specialist garages. The key ring with the number should be separately and securely kept in safe keeping since keys can only be replaced if they are lost or damaged by giving this number.

Unfortunately, one of my kids (little darlings both - ahem!) managed to accidentally throw out the key with the key number on it. So now not only is my missus down to one key, but she's apparently got no way to order new ones.

So, my questions to all you helpful fellow Roomster owners are these:

• Can she order a new key - and presumably get it reprogrammed - relatively easily/cheaply?
• Is there any way to get a replacement for that missing key number/master-key? We can easily prove that we own the car, and presumably there's some database somewhere that links chassis number to this key.

We're pretty annoyed - only upsides being that at least we still have a key, and at least it wasn't my car that they lost the master key to, (in which case I would have strung the little b-gg-rs up!)

Okay, he didn't actually eat my key number - but I thought the title would catch some attention, and maybe raise a smile. Apart from anything else, it's my missus' car that's the problem.

The Roomster manual says:

Unfortunately, one of my kids (little darlings both - ahem!) managed to accidentally throw out the key with the key number on it. So now not only is my missus down to one key, but she's apparently got no way to order new ones.

So, my questions to all you helpful fellow Roomster owners are these:

• Can she order a new key - and presumably get it reprogrammed - relatively easily/cheaply?
• Is there any way to get a replacement for that missing key number/master-key? We can easily prove that we own the car, and presumably there's some database somewhere that links chassis number to this key.

We're pretty annoyed - only upsides being that at least we still have a key, and at least it wasn't my car that they lost the master key to, (in which case I would have strung the little b-gg-rs up!)

I never had a key number. I thought most dealers kept a record of it anyway.

An autolocksmith can sort this for you.

If you were near us, we would charge £140/160 total for a programed remote key.

i believe the dealer charges about £230

Call a local auto locky.

Good Luck

Edited 20 October, 201114 yr by ponsaloti

Thanks ponsaloti and Calomax, I got this sorted.

Unfortunately, we had a fuel-related accident (that's the problem with having a diesel Skoda and a petrol-driven Ford in the household) on Friday. Anyway, while we were in the local dealer collecting the (now-repaired) Roomie I asked about the key. Turns out that it's about £45 per key part (blade and buttons) and about £30 for programming. So the replacement cost is £120 and there was no need for the key number - according to the service dude they work on the chassis number anyway.

We put one on order - especially as the previous owner managed to lose some fuel tank access hatch in the boot too, so we ordered that at the same time.

Thought I'd better update the thread in case anyone else needs the info.

PS Still very impressed with the local dealer - not only did they manage to do the tank drain, checks and replace the filters the same day, but it cost me less than £200.

Glad to hear you got it sorted.

£120 was a good price, Dealers seem to be much pricier down this way.