I have had my car since 170412. Whilst in Scotland I found/or didn't find that the M74 Glasgow by-pass was on the sat nav.

This has been opened since 280611. I phoned Skoda customer service who stated that it should come with the available latest update. Told them that a motorway is a major update to any sat nav which in effect was opened some 9/10 months earlier.

Time to see the dealer me thinks!

Satnav systems are allways atleast one year behind new road developments. If you addin that they may have the satnav on stock 3-4 months, you´ll end up with mapdata that is around 15 months old.

The reason for the delay is that it takes time to collect updates on new road developments and compile it onto a new commercial set of mapdata.

You might be out of luck pursuading your dealer.

Edited 30 May, 201214 yr by tomcatdk

Dealer's likely response will be that they provided the latest available map version at the point of sale and that subsequent map updates are the customer's responsibility.

Ray

The latest maps are V8 which have a map data from Q4 2010.

The next maps update (V9) which will be release around Aug/Sept time will have data from Q4 2011

Whilst the likes of TomTom etc can offer updates every 3 months, car manufacturers couldn't afford to do the same. Hence the reason the likes of Audi etc are moving to using google mapping (which isn't much more up to date in my experience).

I have been to see my dealer who put their latest version into my sat nav (V8) and I was able to show him that the motorway around Glasgow (section of M74) was not on there.

I could not find any information on the brouchers that clearly states what time lapse there is on th sat nav being up dated. So as far as I am concerned Skoda have not provided an up to date system. We will wait and see!

I use a Tom Tom with "map share". Despite regularly submitting corrections which are supposed tp make a difference, and at least two major map upgrades there are some junctions on the A90 that have been reconfigured for at least 6 years and still dont show up on the maps in the new layout.

My daughter has a Garmin which seems to be more accurate.

As for navigating the reconfigurations around the north end of the Tay Bridge- throwh the sat nav into the Tay and follow the line of the cones!!!

Any disc powered sat nav is going to be about 2 years out of date due to the time the new software is written and published. I have recently installed the V8 maps and so far so good with bits that were not on the V7 maps at least the disc up dates are a reasonable price compared to other cars I've had (SAAB was £875.00!! and the cheapest I could find on the web for it was £500.00 )

If you want a constantly updated system you will need to be paying a subscription. I had SmartNav in my last car and couldn't fault it maps updated every 12 weeks, if you couldn't get a post code you could call an operator and they would sort the route and send down to your unit ( even had a route sent down by giving company name and town to the operator) and live traffic rerouting but it was £24.00 a month

I could not find any information on the brouchers that clearly states what time lapse there is on th sat nav being up dated. So as far as I am concerned Skoda have not provided an up to date system. We will wait and see!

Skoda provided the latest available mapping - what more do you expect them to do? You won't find any info on map updating - as I said before, that's down to the customer, not the dealer.

Ray

I have been to see my dealer who put their latest version into my sat nav (V8) and I was able to show him that the motorway around Glasgow (section of M74) was not on there.

I could not find any information on the brouchers that clearly states what time lapse there is on th sat nav being up dated. So as far as I am concerned Skoda have not provided an up to date system. We will wait and see!

Good luck but I fail to see how they are going to do anything else as you already have the latest map.

Your argument works for Skoda too. They will just say you have the latest map we have available.

What would people say if their new car was actually found to have been sat aound in a field or as happen in years gone by near the coast for a year and where then sold as new.

My argument is that if the sat nav has been advertised as up to date (nothing to the contrary in the blurb) then it should be up to date not in effect a year out of date.

If the motorway had only opened this year I cold have undertood that but as plans (you used to often see road atlas's with new motoways to be opened on them years ago) but one that opened that long ago to me is not acceptable. Even if as was said that the V8 was compiled in Q4 2010 the motorway details were easily avalable and why are we accepting this with a shrug of the shoulders.

If you pay for something as advertised then that is what you should expect.

And breathe.

Ps: - xreyuk, got your email thank you.

Edited 31 May, 201214 yr by Danny 57

Think of it as Microsoft Windows or any other software package.

There is a release schedule that moves the product forwards that takes time to research,modify, test, package, and deploy.

You cannot seriously expect every road change to happen instantly unless you use a solution such as Google maps, which is the way car companies are moving

Until you have interactive maps you will never be up to date.

Even Garmin and Tom Tom have release schedules, but, admittedly, they are easier to upgrade as it can be done via a Computer.

What would people say if their new car was actually found to have been sat aound in a field or as happen in years gone by near the coast for a year and where then sold as new.

My argument is that if the sat nav has been advertised as up to date (nothing to the contrary in the blurb) then it should be up to date not in effect a year out of date.

If the motorway had only opened this year I cold have undertood that but as plans (you used to often see road atlas's with new motoways to be opened on them years ago) but one that opened that long ago to me is not acceptable. Even if as was said that the V8 was compiled in Q4 2010 the motorway details were easily avalable and why are we accepting this with a shrug of the shoulders.

If you pay for something as advertised then that is what you should expect.

And breathe.

Ps: - xreyuk, got your email thank you.

It's not a case of accepting it with a shrug of the shoulders. Your Nav is made as up to date as possible at the time of order. You have also had it upgraded by the dealer to V8 (I assume FOC as you haven't said you had to pay). I don't see what else you expect Skoda to do. For a start the mapping is from Navteq and VW pay a licence fee to use it. It doesn't matter wether or not you get a VW, Seat or Skoda RNS 510. The latest Maps are V8. (which you have)

If you think VAG are going to authorise Skoda to have a Nav disc made, at a cost of several thousand pounds, just for you then your are very deluded.

Should I contact Google Maps and ask them to remake their mapping as my housing estate that I'm moving too has been built for 4 years yet the road I will live on doesn't appear on Google Maps, Earth or streetview. :wonder:

As I said, good luck and let us know how you get on. I'll be intrigued to see if Skoda actually do anything.

Hi Danny 57.

You made a good choice going for a Superb

But sometimes you just have to accept the facts in life. You have the best you can get right now and you will first get the road you search for in the next version of the product

\Tom

I never expected an instant up to date no did I state that, I clearly said that one year after is not acceptable.

Regarding the V8 version that the dealer tried it was exactly the same as what I have which is my point that a system which is greater than one year od should clearly state that and not hide behind what amounts to a no coment in the broucher.

As I stated earlier if your car had sat there in a field or at a coastal port for at least a year would you regard it as new (poor analagy I know).

You'll have to buy a TomTom or Garmin then.

The only other thing you can do is make a custom disc using BMW professional mapping. But that is only 3 months newer due to BMW release schedule (which is still every 12months).

The snag is you will need a V8 Disc and a BMW map disc to make the hybrid disc. FWIW most people don't bother doing so anymore.

You will find that when V9 maps come out the road you have mentioned is on them.

V8 Map data - Q4 2010

Road Opened - 28 Jun 2011

V9 Map data - Q4 2011

But you will probably have to pay for the upgrade as they won't do anything after 3 months usually. You may get it done FOC if you kick up enough fuss but you would need to be very careful as to how you went about it.

This will all become academic if VW drop support for the RNS 510 as there are rumours they will shortly switch to the RNS 850 (currently found in Touareg's) which uses google mapping

http://www.volkswagen.co.uk/technology/navigation-and-entertainment-systems/rns-850

My dealer has said that he will update it as he agrees that a major road that is one year old should be available. Hopefully he will do that when the V9 comes along.

They should have the new disc in late Aug/Early Sept.

They should have the new disc in late Aug/Early Sept.

Thank you, i will mention it to him.

He is already talking to Skoda UK on the deletion of the hrome grille which is part ofthe L&K set-up.