Every Skoda main dealer, as far as I know, offers Skoda Approved used cars. I had thought these were only Skoda's, but from what I've been researching recently it seems the cars can be other makes too. The dealers have a large rectangular board listing the 'benefits' of buying a Skoda Approved car which shows:

Comprehensive parts and labour warranty

If you’re buying a car that’s less than six years of age with less than 72,000 miles on the clock you’ll automatically receive a 12 month warranty. Older cars which has a maximum of 100,000 miles on the clock, come with a minimum of 3 months’ warranty. Warranties will either be the remainder of Manufacturer's warranty, a ŠKODA Approved warranty or a combination of the two.

You can also extend the warranty period at the time of buying, giving you even more worry-free driving time

A year’s free RAC Roadside Assistance

Again, if your car has yet to reach its sixth birthday and has covered less than 60,000 miles, you’ll benefit from 12 months’ ŠKODA Roadside Assistance. If your car breaks down, one phone call will get you back on the move. Cover operates 24 hours a day, 365 days a year. Terms and conditions apply. Please ask your Retailer for full details.

Multi-point vehicle inspection check

Just so you know your used ŠKODA is in good shape, our fully qualified technicians will give it a comprehensive workshop check before it’s delivered to you.

Vehicle status checks

We arrange for a third party to investigate your vehicle’s history and mileage, to make sure you don’t get any nasty surprises – like discovering there are outstanding finance payments owed on it or it’s been stolen or written off previously.

30 day/1,000 mile exchange

This demonstrates your retailer’s confidence in the vehicles that are on offer. (Terms & conditions apply).

It's the last item in this list that I'm talking about now, the exchange, and note the 'terms and conditions apply'. At the very foot of the boards at the dealers it says 'see skoda.co.uk for details'. So I looked. And looked some more. And looked a lot more. Nope, nothing on their website, anywhere. All that I could find is this page http://www.skoda.co....es/default.aspx which basically duplicated what the board says. A Google search for Skoda Approved 30 day change gave me the following page at AutoTrader http://dealerservice...da/skodatc.htm. Okay, so now I had an idea of what qualified to exchange the car, great.

When I collected my car though, I was given a different sheet of paper, which is the one attached as a pdf to this post. There is a fundamental difference between the pdf terms and conditions and the one online - the pdf refers to a 'demonstrable fault', that 'the dealer cannot rectify' as being the qualifying criteria for an exchange, while the online version makes no such demand and infers that you can change it simply because you don't like the car.

Then the salesman added an additional qualifier, saying that this policy allowed the customer to change the car "if something catastrophic should happen, like the engine fall out or gearbox blow up". That's a pretty high bar, considerably higher than a 'demonstrable fault'. Now I'm not looking to change my car, I like it a lot (although I'm not inspired at all by my dealer for other reasons), but I thought I should post so that people looking at a Skoda Approved car know exactly what conditions there are to an exchange. Unlike many 'exchange' offers at dealers, Skoda seem to have changed their policy sometime after the AutoTrader one was put online and disallowed an exchange without giving a reason. If that's so, fine, but I would have expected Skoda to make those conditions easily available on their website as the board says it is. Incidentally, I contacted SUK and they emailed me back with a pdf of the new version, and ignored my question as to why it wasn't on their website or linked to from it.

Edited 9 August, 201213 yr by ex750

There is a fundamental difference between the pdf terms and conditions and the one online - the pdf refers to a 'demonstrable fault', that 'the dealer cannot rectify' as being the qualifying criteria for an exchange, while the online version makes no such demand and infers that you can change it simply because you don't like the car.

 

 

This still seems to be the case that there are two versions about, the dealer version appears when you make mention after having bought the car...

 

No one from Skoda wishing to comment..?

Thread revival but I just contacted Skoda uk about this and they confirmed the 30 day exchange is only valid if there is a major fault with the car. If you don't like the car or in my case you find it very uncomfortable that is not grounds for an exchange although this may still be possible at the dealers discretion.

Personally I find the language at best misleading...

That is stingy, and I think anyone reading it on the advertising would expect it to be without such limitation.  At the end of the day, they're on the hook for a lot more than 1000 miles / 30 days if the car does have a major fault, so it is a nonsense.

You could always change the terms to suit yourself by getting the dealer to put it in writing. That way you could make it a pre condition of buying the car. If they are assured of their product they might be willing to cooperate. If they're not simply walk away. After all it is they who set the precedence by putting the exchange in their literature. Worth a try anyway. Might give it a go myself on a future purchase if the so called deal is still available.

Within the VAG dealers this should be OK.  My friend just had a Golf from the Basingstoke VW dealer but it didn't suit her so she exchanged it for a Touran.  Apparently there was no hassle and the 30 days exchange was both clear and simple. 

I'm just now buying a used Yeti from the dealer in Aldershot and their advertisement also states 30 day/1000mile exchange and as with the O.P. I can find no limitations.