Def fire off a letter and cc Skoda.

I will do, i'm waiting to see what they say about the warranty claim first.

Id get some protective wax or sealer on that area pronto.

It's a wonder u let ur body shop near it as this could have voided ur warranty. Glad u got it sorted

It's a wonder u let ur body shop near it as this could have voided ur warranty. Glad u got it sorted

 

What warranty, this exercise proves that after it leaves the dealership the paint warranty don't mean ****!

 

I've just waxed the door so hopefully ok now.

 

The Listers bodyshop called today and told me that Skoda wanted an independent inspection and where sending someone round to have a look. I'm guessing there is no point now as already rectified. I'm much happier it was done this way rather then dragging out a warranty claim and having my door resprayed. who knows what state it would come back in.

 

Is there much damage to be done by having that contamination polished out as it was?

Good luck with Skoda. They were hopeless with my paint defect. The only way they would look at it any further is if I paid for an independent paint inspection (£170) and then sent them the results.

**** poor

It really comes down to dealers with warranty claims at times. I have never had any issues with warranty claims for paintwork with my last vrs. I have not had any issues with paintwork on my current vrs. With regards to the OP's dealership there is every chance that they have repaired that section poorly before the OP purchased the car so they would be reluctant to try and claim under warranty for any issues that have arose.

Hi the 'in house approved body shop' are basically blaming me saying its bird **** or someone has rubbed up against it and/or put chemicals on it. I'm just waiting for the official response from Skoda before i kick off. Your help would be appreciated with regards to who and how i speak to if its not covered......

 

 

This is the think, i get the feeling the dealer (bodyshop) is the problem. They told me in the report they will send to Skoda they will state it is a contaminant (caused by **** or oil/grease etc). they expect Skoda will decline to repair it. It's Listers Bodyshop Coventry BTW.......

 

 

Update: I took my car to my trusted bodyshop bloke in Coventry. He agreed it was a contaminant, he asked me if the Listers Bodyshop guys had polished it to which i said no. Three of them just looked at it for 30 mins scratching their heads. He then quickly whipped it into the bodyshop. He got some wet and dry, went over the blemishes, then polished them out using some cutting paste with two different pads. Hey Presto, perfect paint work again. He said the top layer of laquer had been contaminated but easily could be easily polished out.

 

Listers Approved Bodyshop, Coventry. You really are a bunch of incompetents. 

 

Maybe I'm missing something, but a quick summary from your posts - the dealers bodyshop told you the paintwork was contaminated and your chosen specialist bodyshop agreed with them that it was a contaminant.

 

The paint warranty covers you for three years against 'manufacturing defects with the paintwork'.  It specifically excludes defects 'due to external influences'.  Your damage was caused by contaminants (as confirmed by the dealers bodyshop and your own trusted bodyshop), so it wouldn't be covered under the warranty.

 

Given the circumstances, if you were adamant that the defects should be dealt with under warranty you couldn't really expect the dealers bodyshop to attempt any rectification until they were authorised by Skoda to do so, so I think your appraisal of them is a little unfair.

 

It's good that you've the paint issues sorted out to your satisfaction - it's quite amazing what can be achieved by god bodyshops and detailers.

Maybe I'm missing something, but a quick summary from your posts - the dealers bodyshop told you the paintwork was contaminated and your chosen specialist bodyshop agreed with them that it was a contaminant.

 

The paint warranty covers you for three years against 'manufacturing defects with the paintwork'.  It specifically excludes defects 'due to external influences'.  Your damage was caused by contaminants (as confirmed by the dealers bodyshop and your own trusted bodyshop), so it wouldn't be covered under the warranty.

 

Given the circumstances, if you were adamant that the defects should be dealt with under warranty you couldn't really expect the dealers bodyshop to attempt any rectification until they were authorised by Skoda to do so, so I think your appraisal of them is a little unfair.

 

It's good that you've the paint issues sorted out to your satisfaction - it's quite amazing what can be achieved by god bodyshops and detailers.

My beef with Listers Bodyshop is that they didn't come to the same conclusion as my bloke and rectify it in ten minutes. That's with three of them looking at it and scratching their heads. They then say it will cost £350 + seals to re spray the door.

My beef with Listers Bodyshop is that they didn't come to the same conclusion as my bloke and rectify it in ten minutes. That's with three of them looking at it and scratching their heads. They then say it will cost £350 + seals to re spray the door.

 

Fair point!

Good to hear a small bit of wet & dry + a polish sorted it, but that's a lot of work to go over the whole car (typically a full flatting back and polish would be about 8 hours for me) and really shouldn't be necessary on a car like this.

Good to hear a small bit of wet & dry + a polish sorted it, but that's a lot of work to go over the whole car (typically a full flatting back and polish would be about 8 hours for me) and really shouldn't be necessary on a car like this.

Just the top half of the door mate.

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Paint is fine everywhere else?  Has it been spot repaired for some reason then?  How weird.