Just had my first service at just over 18100 miles for £95 and a few pennies. I supplied the oil otherwise it would have been £160. My oil cost £38 from Opie Oils. Car returned nice and clean with a full report. Really pleased, just thought I would say like.

Edited 16 September, 201312 yr by Danny 57

You supplied the oil to a franchised Skoda dealer?

Yes and why not it is exactly the same as supplied by Skoda, plus I save £30.

which oil was it? I can not see one for that price on their website.

Yes and why not it is exactly the same as supplied by Skoda, plus I save £30.

 

Which is why I asked the question.

 

It seems strange that a Skoda main dealer would be willing to carry out the service using your own oil when they are selling the exact same oil for more?

 

They may as well have just given you a discount and used their own stock of oil.

I've done this often, when I wanted a dealer stamp in the book for warranty and service record purposes. As long as the oil meets the required standard, then in my experience garages will use it, and not charge you. Keep in mind, most garages will charge you for your oil in 0.5 litre unit prices.Supplying your own, whether Quantum or Castrol Edge, can lead to big savings (provided you have bought the oil at a good price in the first place)

Castrol Edge long life from Opie Oils. My dealer had no problem with that.

Just had my first service at just over 18100 miles for £95 and a few pennies. I supplied the oil otherwise it would have been £160. My oil cost £38 from Opie Oils. Car returned nice and clean with a full report. Really pleased, just thought I would say like.

 

Paid £145 for first service after ~19300 miles, with oil supplied by Skoda dealer (Shell Helix Ultra AV-L) :love:

Paid £145 for first service after ~19300 miles, with oil supplied by Skoda dealer (Shell Helix Ultra AV-L) :love:

 

That is a good dealer price.

That is a good dealer price.

I guess there isn't much to complain about with this sort of price

 

However quality of service is a slightly different story

How much is 2nd variable service and what extra elements do they complete over 1st one?

Cheers

Steve

I was £100 for a first service from the nice people at Specialist cars Dundee and they supplied the Longlife oil.

See here for the differences between the fixed (annual) service versus the variable service here...

 

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/servicing

I did look before asking, but unless I'm missing something there is no info on variable servicing and what is included.

Thanks

Steve

Some months ago I rang Skoda UK to ask the question stevehg puts above. I had assumed that the Major Annual Service (£249) listed would be the same service basically as the Major Variable Service, give or take the cost of brake pads etc.

 

The car was four years old at 39,000 miles

 

On the first call to Skoda UK the lady agreed that the (£249) website listed service was what I needed, no more to pay, any problems then get the dealer to ring her directly.

 

The Skoda dealer then said that the Annual Service prices were all on a 'special Skoda national discount scheme', and specifically did NOT apply to variable servicing.

 

When I phoned Skoda UK back, a different member of staff agreed with what the dealer had just said (???).

 

I asked "What do they do extra on the Variable Major Service?".

 

He said that "They do extra checks", but would not be drawn as to what they were!

 

So, I had the Variable Major Sevice at significant extra cost over the (£249) Annual Service, and paid separately for a brake fluid change (which they then failed to do, but did charge for).

 

So confusion reigns, it's down to your dealer's interpretation, I suppose.

 

The hoops you jump through just to maintain warranty and 'goodwill', eh ??!!

 

This dealer isn't far from Cambridgeshire, but on a slightly different note, a Skoda main agent in Huddersfield asked for an extra £50 to put Longlife oil in the car during a service last year!  Some mistake, surely?

 

HTH.

Edited 19 September, 201312 yr by CombatWombat

Thanks, appreciate the post. It does seem to be a grey area when it comes to what is actually done at the variable services and their associated costs. I'm booking mine in for next week I'll let you know how much and what gets listed on sheet.

Cheers

Steve

You should never pay more than £249 for a variable service. If the dealer won't honour the price find one that will. It is worth noting that not all Skoda franchised dealers stick to Skoda's National Pricing policy.

 

Regardless of what the dealer or Skoda want to call it the link above lists everything you get.

 

There are only two types of service...

 

1) Fixed. 10,000 miles or 12 months, whichever is reached first.

 

2) Variable. Up to 20,000 miles or 24 months (approx.). The car monitors oil viscosity, number of cold starts etc. and decides when it needs a service.

 

Things like brake fluid, cambelts, brakes etc. are all extra's and their replacement intervals vary. The dealers will use these extra's to muddy the water and try and confuse you.

 

If you look at the difference between the fixed and variable services there is very little in it, certainly not £120's worth of extra!

 

My car is set to variable servicing but I get my dealer to do a fixed service (£129) and ask to pay for the fuel and air filter seprarately (£70) so I get a variable service for £200.

 

It is in the garage's interests to find things wrong with your car so all the extra checks they claim to do on the variable service are still done on the fixed service - trust me!

 

It's all about making money, they are a business after all.

 

My job is to pay as little as possible. Those who do their homework and aren't afraid to ask the question when booking the car in get the better deals.

Edited 19 September, 201312 yr by silver1011

This dealer isn't far from Cambridgeshire, but on a slightly different note, a Skoda main agent in Huddersfield asked for an extra £50 to put Longlife oil in the car during a service last year!  Some mistake, surely?

 

If the car is in for a variable service then longlife oil is compulsary and included in the £249.

 

If the car is diesel and is fitted with a DPF (Diesel Particulate Filter) then again longlife oil is compulsary whether the service is fixed (£129) or variable (£249).

 

The only time you should be paying more for longlife oil is if you have a petrol or a non-DPF diesel (1.9 TDi PD105 for example).

 

If a dealer tries it on with each customer and three or four customers a day fall for it that's a tidy £200 a day extra profit.

Does longlife oil equate to low saps oil. I ask because the Honda i-dtec engine with its DPF filter had to have a low saps oil. Does the same apply to the 2.0 CR170 diesel engine and is the VW507 spec a low saps oil?

The longlife oil is low ash, which helps prolong the life of the DPF.

I was mindful of most of silver 1011's points when agreeing a price in advance for my variable service, but, after the service started I was phoned and asked if I wanted the air/pollen/fuel filter changed, "because the parts would be an extra charge" (despite my protests). Naturally I did want them changing.

 

The garage has your car 'on the ramps' at this stage, and Skoda UK are/aren't agreeing with the garages pricing depending on who you speak to.

Your opportunity to negotiate is compromised in that situation. It won't happen that way again. And hopefully others can learn from this.

 

Regarding the oil 'surcharge' I mentioned, they eventually backed down and it wasn't paid. Amusingly, a parts counter chappie at the same dealership said that the difference in price between the VW Longlife and normal oil was so small they usually only quoted one price for either to customers.

 

On both occasions, an unhappy customer.

The pollen filter is included in both the fixed and variable service. Never pay more for it.

 

It's all a game, the more you play at it the better you get!