Citigo - Steering knocking/cracking

[matesqo]

Hello Guys,

 

I am newbie here so let me introduce my car first. I bought my Citigo back in 2013 for 6000e brand new, I did get 30% off so great deal. It's "Ambition" + I have Sunflower yellow collor, foglights, built-in radio, metal decoration and also PID cabability. Currently I have 9100 km driven and I have already visited my dealer several times.

 

@2000km, Something is vibrating close to the left wheel after crossing the road inequality (not solved, they just couldn't hear it anytime)

@6000km, Veering left - Servo controller replacement (that was tough to explain but thankfully they replaced that one)

@8000km, Check after one year - no problems, I paid 100e for new oil and oil filter

@9100km, Problem with the steering system, so in this point I will elaborate a bit :

 

I went to my Skoda dealer this morning and told them what is my problem. Of course, their first reaction was that they just cannot hear anything from the steering. I asked them to park my car in the silent room and then guess what, they all could here it properly. So they did some basic pre-checks but all with negative results. I was politely told to go home so they will call me back once they have some feedback from Skoda import directly. They answer is shocking me a bit but, why not. I was told that they need some other Citigo for comparison so they are gonna contact somebody from their internal database apparently.

 

Here is the video where you can (I hope) clearly hear that cracking noise coming out of steering. My first suspision was that it's coming out of the wheels, but that noise is coming out from the middle of the car.

 

http://www.youtube.com/watch?v=ybz27CSfdYs

 

Did anybody of you have similar problem with his/her car, please? It would really help me out.

 

 

Please express your opinion so that we can somehow sort this out.

 

PS : I will upload some photos of my car later on

Edited 12 March, 2014 by matesqo

[MickA]

Does it make that noise with the engine running and you turning the steering wheel?

 

As  I can see you are turning the wheel without the power steering operating. 

[matesqo]

Yep, it's also the case with engine running even though it's not that noisy 'cause you can steer it with ease. That's why I made this video with engine off.

[smargh]

When I think of two bits of plastic held tightly together and trying to rotate against each other, I can imagine that kind of noise.

 

IANACM (I'm not a car mechanic)

[Stormchaser]

I'm not surprised it's making that noise with the engine off. Undue force on the power steering.

Sent from my PID using Tapatalk

[matesqo]

It's there with the engine running as well and it's more metal sound than plastic.

Edited 13 March, 2014 by matesqo

[matesqo]

Servo has been replaced on Monday, I have noticed that cracking this morning again though. Will keep you posted on this. Can anybody try this on his/her citigo, please? Perhaps it's normal and I will look like a fool ...

[mac11irl]

might i suggest a fresh video, with the engine running? its a quiet little lump, so if its as bad as you suggest it should be still audible.

im not not a mechanic either, but that sounds perfectly normal for an un-powered power assisted steering rack...

if theres a problem, not going to hear it wen its in a situation thats a problem anyway.

 

If there is an actual problem though, has the universal joint been checked? incase something got pulled out of line during servo replacement...or was just a bad joint to begin with...

Edited 26 March, 2014 by mac11irl

[matesqo]

Here is a video with the engine running, turn your volume to the right appropriately as it's a lot of noise out there. Not sure what they checked and replaced actually, I though it's not something I should care about when dealing with authorized Skoda partner. Now it seems I should have ...

 

 

https://www.youtube.com/watch?v=nhhFFLfp7j0&feature=youtu.be

Edited 27 March, 2014 by matesqo