I spotted some wheels/tyres on eBay for sale from this dealer.  I rang them up, agreed a price and then organised transport to pick them up, meaning my son lost a days pay.  The day before collection I received a phone call saying that "the sales manager had used the wheels on his own car not knowing they were for sale" and I wouldn't be able to have them. This was a lie as I found out what actually happened is that they forgot to remove the item from eBay and someone else bought them.  Sadly the owner Oliver Horton doesn't want to know.

 

I thought about taking legal action as a legal verbal contract had been agreed but decided I don't need the hassle.

 

Just a warning though, if this is how they treat customers then it might be better avoiding them.

Am I missing a trick here or are you complaining having ignored eBay's policy on non-eBay sales?

http://pages.ebay.co.uk/help/policies/rfe-spam-non-ebay-sale.html

Am I missing a trick here or are you complaining having ignored eBay's policy on non-eBay sales?

http://pages.ebay.co.uk/help/policies/rfe-spam-non-ebay-sale.html

 

There's always one goody two shoes isn't there !

There's always one goody two shoes isn't there !

Play with fire, you get burnt

Ebay have rules, circumvent them at your peril

nothing wrong doing a deal away from ebay, after all those nuggets at ebay can't even keep your log in info safe

eBay aside Horton's should know better, they are behind www.theskodashop.co.uk and have an online parts business reputation to uphold.

 

Post your negative experience here...

 

http://www.briskoda.net/forums/forum/289-dealer-reviews/