A tad too late... 

 

Also like I said, I won't entertain Fibre on a 18 month contract, just as I don't do mobile phone contracts any longer than 30 days, for the simple reason being that I work on the railway network and even though I'm a driver, I wouldn't trust the managers of our TOC to try & put me down the road for the most puerile & stupid of minor reasons.

 

All my contracts are 30 days, apart from the phone line, which I don't pay for, someone else does & the car which is on a PCP, but then again I can always hand that back if the worst were to happen.

Nope.  You can have an on-line feed.

 

Ain't got the box anymore anyway, it was put in the bin, when we terminated the contract with Sky, due to lack of signal. 

Ain't got the box anymore anyway, it was put in the bin, when we terminated the contract with Sky, due to lack of signal. 

My point was/is that you do not need a Sky box because you can get BT Sport online.

 

BTW, you don't need fibre to the Cabinet (which BT call Infinity) either. 

Edited 2 July, 201412 yr by Beerhunter

I've had some issues with my line speed being capped at 1-1.5Mbps twice in the last couple of months (Perhaps I'm downloading too much p0rN!), but a phone call usually gets it fixed within a few minutes.

 

 

Do you switch of your router? I've heard that that can make an auto cap come in. BT did it on their routers too. No idea why.

Nah, it stays on 24x7x365(6), although saying that, the way the electricity supply works around here, it gets forcefully switched off when we have power cuts (regularly!).

Do you switch of your router? I've heard that that can make an auto cap come in. BT did it on their routers too. No idea why.

Sorry but that is simply not true.  First off that is not function of the router but of the kit at the exchange.  Second for exmaple on an Openreach (BT) system you need to turn the router off and on more than ten times in an hour for the system to think that is fault (called flapping) and lower the speed.

Edited 2 July, 201412 yr by Beerhunter

Fair enough. I'd read of BT customers were advised not to turn off routers at night for that problem.

Fair enough. I'd read of BT customers were advised not to turn off routers at night for that problem.

I also recommend that no one turn their router off at night but only ecause they are designed run 24/7 and additionally updates are usually done at night.  (Not just the roiuter but other connected devices, for example STBs and PVRs.)

I also recommend that no one turn their router off at night but only ecause they are designed run 24/7 and additionally updates are usually done at night.  (Not just the roiuter but other connected devices, for example STBs and PVRs.)

 

These are called DSLAM Profilers located at Exchange.

 

The DSLAM Profiler is responsible for issuing your line a stable profile (Speed), this is why your ISP asks you to let your line "settle" when you first take out a service. In the event it detects an unstable line that flaps it will pick up on this and issue your line a different profile, usually at a lower speed.

 

Sometimes it does play up and for some reason think your line is flapping when it isn't which leaves the customer with slow speeds. Line providers have to then get BT to Reset this on the line, which just initiates a new sync like it would a new install / line.

With non LLU'ed equipment (and some LLU'ed) switching off and disconnecting any ADSL equipment (including filters), for about 40 minutes can force the BT line back into training mode and clear any false errors.

Must have come down as I thought it was 12 hours before a dslam reset?

Must have come down as I thought it was 12 hours before a dslam reset?

 

I believe you are correct. 40 minutes just ensure any stale sessions from router to ISP are gone. I once worked for an ISP and a few minutes is sufficient but it is brilliant to tell a customer to unplug for 30 - 40 minutes just before end of shift 

30-40 minutes was always enough to sort out issues on my old ADSL line, the exchange equipment would fail to reset after every outage, and short of waiting a week (or two) for a BT bod to manually flick the switch, this was the only way to get it working.

 

The only time it didnt work was when they tried to shift me onto a TalkTalk line and buggered it up; I was without internet for 3 weeks before I discovered I could get a (very slow) connection by entering the WRONG ISP details into the router.

 

By that time I was only 2 days away from migrating away and onto a new ISP with Fibre.