1400 cc engine add a turbo then add a supercharger squeeze the best part of 170 horse's out of it (as standard) bound to use a bit of oil. Generally Vag state about 500 ml to 1000 km is not considered a problem.

1400 cc engine add a turbo then add a supercharger squeeze the best part of 170 horse's out of it (as standard) bound to use a bit of oil. Generally Vag state about 500 ml to 1000 km is not considered a problem.

The Fabia had the 180ps/177hp variant, yes gather they would only investigage an issue if a car started using a litre every 500 miles or so...something like that anyway.

Hi

 

I just recently (5th Nov, 2014) bought a  Scout 1.8 TSI (2010 and 51,000miles) before finding this forum, and already within the 60 days dealership warranty, it's been back to the garage twice as it's getting through at least 0.5 litres of oil every 300 miles.

 

I feel like I'm being fobbed off at the service department with all the usual "Let's check it again in 500 miles time." I have two questions:

 

1. Should I just get my money back? (This is not going to be the reliable "10 year" car I thought it was going to be.)

 

2. Knowing that there may be a more serious issue, i.e. piston ring degradation as stated above, should I park it up now and use a hire car for all my Xmas driving (approx 1000 miles) to have a better case for returning the vehicle?

 

Any assistance with the process of getting my money back, gratefully accepted. Although I'm a bit long in the tooth, this is the first car I have ever bought, so I'm a little in the dark about how to proceed.

 

Thanks

Edited 19 December, 201411 yr by FrankBruno

Did you buy it from a Skoda franchised dealer or private garage?

 

Tell them that since buying the car you have discovered that there are other Scout's out there with exactly the same issue.

 

If it is a Skoda main dealer tell them that Skoda UK know about the issue and you'd like it investigating properly under warranty.

 

Half a litre of oil in 300 miles is enough evidence to suggest that there is an issue. There is very little point in waiting another 500 miles to see another litre of oil consumed.

Silver 1011, thanks for your reply.

 

I bought the car (Nov 5th, 2014) from a major Scottish car dealer who are a Skoda registered franchise. Although I did buy it used, from a branch that specialises in Volvo.

 

The car has been in twice during the 60-day warranty period and the same solution of "let's see in 500 miles" offered. The lastest advice is to go to a Skoda dealer and get them to check the oil level (which is now set to maximum) and get them to refill in 300 miles or so, to calculate the oil consumption rate. As I explained that I would be doing 1000 over the Xmas period, I think it's wholly unrealistic to be able to do this if the oil light comes on while driving- either on the motorway or country roads in North Wales...

 

You advice is very helpful. Merry Xmas!

Been away a lot over the Christmas period and not had a chance to call the dealer yet but will be doing so this week to get it booked in.  I think I'll need to insist on a courtesy car too rather than spend another week at home as I need to be in the office!

 

I think I may ask them to check with Skoda UK as well and remind them of the previously mentioned piston / ring issue.  However, they did say on the first visit that they checked that first and all was ok.  Strange too that on both occasions, it has been fine for a few days after picking it up before the issue came back again.  I'd have thought if it was the pistons / rings, the issue would be apparent continually.

 

Oh well, I'll update again when I get it to them and get a response from further investigation.

Latest update:

Just had a call back from the dealers and we're going for a service replacement engine, so £4.5K total - they are doing it at a staff / group discount rate, with the 2 year warranty on it.

 

Cheesed off though and have written to Skoda UK venting a bit about the issue and asking if they are willing to make a contribution.  No harm in asking but I won't get my hopes up too much on that.

 

So, I'll be keeping the car longer than I thought I guess.  I still love the car and it has served me well and is still in great shape......except for the engine!  I did mention that in my letter to Skoda UK, that they have some good cars in the line up, but let down by engine issues and perhaps they should be addressing the issue of engine longevity as it stinks!

Is the £4.5K before or after the discount?

 

I'm sure Skoda UK should be chipping in here too...

Is the £4.5K before or after the discount?

 

I'm sure Skoda UK should be chipping in here too...

 

That's £4.5K after discount.

 

Will wait to see what Skoda UK have to say on the matter.

I also have high oil usage (I don't know why they call it 'long life oil' as it doesn't stay in there very long); I think I'll need to take this to a dealer for a check up and then file a claim on my extended warranty... what a pile of *******s.

I also have high oil usage (I don't known why they call it loing life as it doesn't stay in there very long); I think I'll need to take this to a dealer for a check up and then file a claim on my extended warranty... what a pile of *******s.

 

I can't help thinking that as they are trying to make the cars lighter, to meet ever changing and restrictive emissions and weight targets, they are also as a result affecting the longevity of the engines through the use of lighter materials which don't necessarily have the same wear and life expectancy.  If so, which I think it is, then that is something we should all be wary of when buying.

The fact they issued a tech bulletin over Piston / ring wear suggests they already accept that this is an issue.  Not that they'd publicise it as it would probably affect sales across the whole VW group of companies.

Edited 14 January, 201511 yr by Eenymac

Hi

 

Just got a full refund on my 2010 1.8 TSi Scout from AC in Scotland after I made a customer complaint. Twice being fobbed off from the service department, I was offered a piston/con-rod/piston ring repair at no cost but I chose a refund.

 

Many thanks to vOn. Due to all the information supplied I went in with enough to get all of my rights- going through formal customer complaints also helped.

 

Bought a Honda now. I might buy a 2015 Scout in the future if they turn out OK.

That is a good result, FrankBruno, and thank you for posting feedback. Don't give up on totally on Skodas as a result of that one bad experience. They are good cars.

Thanks for the info in this thread.  Had the car a week and it's burning more than any of those mentioned earlier. I've sent a rejection letter but they want to take a look and try to fix it before refunding but can't see that being economically viable if its the piston issue and they repair it properly. The dealer is collecting it tomorrow to have a look - good luck to them driving it back. I've quoted the above technical info. and we'll see what they come back with. I also spoke with Skoda.UK as it has FMDSH but they certainly won't do it FOC and I can't see the independent dealership wanting to use them. My first Skoda 

Just an update on this. My car's back at the dealership (independent) for repair. SkodaUK got back to tell me that they couldn't/wouldn't do anything - they confirmed that there were no recalls on the vehicle but offered nothing in the way of TPIs that might impact. A bit disappointing considering the full MDSH and average miles but there you have it...if I want them to look at it if/when I get it back, I'll have to pay for it myself. If it does come back, I think I'll be getting an independent appraisal/report before considering next steps.

Rejection has got to be the route to take.

Eenymac, it sounds like you've owned this car from new. Out of interest, what is your oil consumption history like? What was it using prior to the recent increase?

And I have the same problem with excessive oil consumption in my just five years old and 100.000 km SKODA YETI 1,8 tsi. Was checked by workshop and was told that they must implement the well known TPI for new pistons and conrods.SKODA dont  take the responsibility and recognize the problem in order not participate in the loss, with the argument that the car is five years.

I wonder a engine life cycle is only five years old?

The only thing they offered is a discount on parts.What applies to your country in such cases? I want to know about to understand if the representative dealer says the truth, that the factory SKODA  manufacturer offers no coverage in such cases.

Rejection has got to be the route to take.

If only it was that easy without dragging it all out through small claims court! I've ended up with a stage 2 repair, conducted by Skoda themselves. Had the car back a week and it broke down again - then it got a new camshaft adjuster valve, It feels ok now but I'm not sure if it's fluttering a bit on acceleration or if it's just in my head...I've put some cat cleaner through and it feels better. I'm now conscious that it's got a mild turbo siren  sound, just at low loads - Skoda told me it's normal but can't say I'm feeling too trusting of them.

Hi. I'm just going through (what I think) is the same problem and process. Bought a used Scout 1.8 tis. Just less than 45k on the clock. After five days, the low oil level light came on. So, I topped it up thinking, 'Poor PDI' but no more. It did need the best part of two litres. A couple of days later, light comes on again, so I contact dealer and they arrange for an oil consumption test. Test set up, then drive around 170 miles and light comes on again. So, less than 200 miles from full to 'Low Oil'. No visible leak - but a lot of smoke following idling and on the overrun.

 

Fortunately, I bought it from a Skoda main dealer with a Skoda Used Car warranty and, up to now, they have been fair and appear to be going by the book. I do like the car but also need it to be in good and reliable working order. So, what should I be asking for? Replacement engine, catalyst etc? Also noticed a hesitation on pickup and, quite frequently, overheating clutch.

 

Or is it simply a rejection and my money back? Any thoughts from those with more experience and knowledge would be welcome.

Hand the car back, you'll be forever worrying about it now, panicking at every little misfire or noise.

It's a lemon.  Reject it.