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Broadband speed twice as fast but same cables...How can this be?

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I was with Virgin Media for my broadband - I am not in a cable area so it was using bt equipment. Virgin told me that they are transferring all Virgin national customers onto Talk Talk and for me this happened today.

 

The thing is that I have double the speed I had with Virgin but how when Talk Talk are using the same wires, for example with Virgin I was getting around 6mb download speeds and 0.4 upload as you will see from the screen grab that Talk Talk is coming in at over 15mb download and 0.8mb upload...

 

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This is just normal broadband and not fibre - Just got me thinking why the speeds are so different - Not that im complaining.

It is possible that you were being throttled before?

 

So the speed you are getting now is actually what the wires etc are capable of.

 

Did you get a new modem/router?

 

Phil

Same wires but different equipment in the exchange. Could be less talktalk customers than with virgin sharing the same equipment. Could have been a fault which was rectified during the swap. Could be a different router?

Sent from my Nexus 4 using Tapatalk

  • Author

It is possible that you were being throttled before?

 

Did you get a new modem/router?

 

Phil

 

Hi Phil, no new router they just swapped virgin customers onto Talk Talk at midnight last night. Will see how it goes as virgin say as its their decision to close their national broadband service all existing contracts are not valid so Virgin Customers who had national broadband and were say on an 18 month contract are now contract free and ok to move if they don't like the Talk Talk service.

  • Author

Same wires but different equipment in the exchange. Could be less talktalk customers than with virgin sharing the same equipment. Could have been a fault which was rectified during the swap. Could be a different router?

 

Virgin apparently rented the equipment in the exchange from BT so not sure, but certainly have got twice the speed. I am thinking of fibre soon but looking around at the moment to see what's what as there might be some deals around with it coming up to Christmas and broadband not being on most peoples shopping list.

Edited by justinbarrow

It is probably down to the 'traffic management' used by your new provider to control the amount of bandwidth (i.e. speed) available. Some types of traffic are less sensitive to speed variations. If you are downloading an operating system update or sending an e-mail, then a delay of a couple of minutes is unlikely to affect your user experience very much. However, if you are watching a live broadcast/television stream, listening to a radio station or having a video chat with someone, an interruption/slow-down can have a noticeable effect. Broadband providers use traffic management technology to sometimes prioritise these applications, to help you get a better experience without requiring additional investment in capacity which would in turn require them to charge more for their broadband service.

 

It really is down to equipment used by your provider. The whole thing is a bit of "pot luck". A provider with good traffic management can often get faster speeds using copper wires than someone with bad traffic management using fibre optics.

My understanding is,

 

That all the equipment within the exchanges is BT Open Reach kit. (Not to be confused with BT, they are sperate companies)

 

Talk Talk etc all rent the equipment from BT OR.

 

Talk Talk do not throttle their speed as it is completely unlimited broadband. Likely chances are you were being throttled on speed by Virgin Media.

 

That all the equipment within the exchanges is BT Open Reach kit. (Not to be confused with BT, they are sperate companies)

 

Talk Talk etc all rent the equipment from BT OR.

 

 

 

This goes against the whole principle of LLU (Local Loop Unbundling).  Once an Exchange has been "opened" up, then any ISP can decided to install their own equipment into the exchange - this is LLU.  It means the final copper between your house and then exchange connects through ISP owned equipment in the exchange.

 

See http://www.broadbandchoices.co.uk/ask-our-expert/llu-broadband.

 

I assume you have seen an increase in actual throughput, where as your sync speeds may well have remained the same?  Virgin ADSL was probably routed over BTow equipment (for which Virgin would have had to pay for your data flowing over someone else's network), and as such capping speeds, reduces their costs....

 

Also, TalkTalk's DLM system may be different to that of the previous equipment you were attached to.

True, but not every ISP has put their kit in to every exchange. In practice, a lot of the ISPs use BT to fill the gaps in their own coverage.

 

I don't think Virgin deployed any kit of their own for ADSL.

In my experience TalkTalk supply a little less down speed than BT on the same line eg BT 16.0M TalkTalk 14.3M.  However if you get suckered into Talk Talk TV+ (and I really advise that you dont), then they will cut your speed further to increase the reliability :rofl:  of their internet TV service  - it stabilised below 12.0M and the Internet TV was so poor I cancelled.

Edited by camelspyyder

  • Author

Think they are limiting me now:( 

 

When it hits 4pm my internet grinds to a halt but first thing in the morning its back up to 16mbs download...This is why I think they are throttling me....

 

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Doesnt look good, when I ring up Virgin tell me I have no limits but something is wrong, I have to ring virgin as my account is still with them but the service is Talk Talks - Dont know whats going on lol

 

 

 

Edited by justinbarrow

TT mostly use their own equipment at the exchanges, not rent BT gear.

 

Virgin non cable has been renowned for many years as being carp, so I wouldnt be the slightest bit surprised to find TT faster on the same equipment, but as you have discovered, TT do their own heavy throttling and/or are over subscribed and slow to a crawl when the school kids get home.

Think they are limiting me now:( 

 

That is a terrible ping, are you on wired or wireless?

 

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  • Author

That is a terrible ping, are you on wired or wireless?

 

 

I am wired - The internet has gone really slow now

Edited by justinbarrow

Internet over a copper line connects to a DSLAM at the exchange.

When you join a new isp, at first the run full pelt, then at various speeds for the next 5-7 days checking for dropped packets etc etc. Whichever is the most stable speed will end up being your maximum.

You can force a reset/relearn by unplugged your router and filters for 24-36 hours which should force a relearn.

I would personally look at moving from talk talk as people I know who went with them had very poor connection speeds on par with orange/EE who gave me half the speed Sky do.

Dont need 24 hours, 40 minutes should be plenty.

 

(Sent from sunny China)

Dont need 24 hours, 40 minutes should be plenty.

 

(Sent from sunny China)

 

Sometimes 24 - 48 hours is actually needed and in severe cases you may need to call your ISP who will then get onto Openreach by raising a fault for BT to manually reset the profile that is assigned to your line.

In that case, there probably IS a fault with the equipment, I have performed numerous resets; according to my pet BT engineer, it should take 20 minutes, but always leave for 40 minutes in case you miss the first reset point.

If it's LLU then it should reset quickly, however the advice when BT rented kit is that in needs 24-36 hours.

Other countries seem to have better systems that kick in almost instantly and reset the connection

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