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Golf R - In for repair :(

999pooch
in General Automotive Chat

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Took the Golf 7R in for a long awaited repair to the gearbox today.

Been having clunky gear changes in the lower gears. Long story short, they are replacing gear synchro's 1,2 & 3.

Taken 4 weeks for the parts to arrive, and 2-3 day now to fit them :(

Anyhow, I'm in a new Polo TSi DSG. I must say it's a lovely little car. Very smooth, quiet, nice handling & spec'd reasonably well :)

One funny point I noticed - The car seems to pick up speed fairly quickly under light acceleration, however press the pedal a bit harder & it just makes a louder noise, but doesn't actually go any faster :D

Not sure what's under the bonnet, 1.2 or 1.4?

Anyway, I jest, it's a lovely car but can't wait to get mine back :)

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    • Like 2

    Sorry to hear about the golf!

    Whats the reg of the polo mate? Will reg check it n see ;)

    That doesn't bode too well for the future

    Another VAG common fault rearing its head possibly??

    Took the Golf 7R in for a long awaited repair to the gearbox today.

    Been having clunky gear changes in the lower gears. Long story short, they are replacing gear synchro's 1,2 & 3.

    Taken 4 weeks for the parts to arrive, and 2-3 day now to fit them :(

    Anyhow, I'm in a new Polo TSi DSG. I must say it's a lovely little car. Very smooth, quiet, nice handling & spec'd reasonably well :)

    One funny point I noticed - The car seems to pick up speed fairly quickly under light acceleration, however press the pedal a bit harder & it just makes a louder noise, but doesn't actually go any faster :D

    Not sure what's under the bonnet, 1.2 or 1.4?

    Anyway, I jest, it's a lovely car but can't wait to get mine back :)

    How many miles on the clock and at what mileage did it appear?

    Progressive or just happened.

    • Popular Post

    I hope it's because you've been thrashing the knackers off it.

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    • Like 7

    At least yours is covered by the warranty. My rear brakes have sounded odd, and got steadily worse to the point I can see hairline cracking in the rotors. Worryingly, I haven't been applying to join the club of the great late brakers to have caused it.

    • Author

    How many miles on the clock and at what mileage did it appear?

    Progressive or just happened.

    Been there from day 1 :(

    Took it to the dealers at 200 miles and told it was 'normal'. I perservered until 2000 miles and took it back again, this time they agreed and diagnosed the lower gear synchro's :)

    • Author

    I hope it's because you've been thrashing the knackers off it.

    Moi? ;)

    I'm all about mpg....................

    ..............still trying to crack 30mpg :)

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    • Author

    At least yours is covered by the warranty. My rear brakes have sounded odd, and got steadily worse to the point I can see hairline cracking in the rotors. Worryingly, I haven't been applying to join the club of the great late brakers to have caused it.

    Should still be covered though?

    ..............still trying to crack 30mpg :)

    I was just hoping that if you'd broken it already it was for a good cause.

    Sounds more like a build issue though.

    Should still be covered though?

    I should hope so. They can have it back if I have to pay.

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    • Author

    4 days and no news :(

    So much for 'if it takes any longer than 2 days we will keep you informed!'

    Obviously not going to hear back today. Hoping for the weekend now :)

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    4 days and no news :(

    So much for 'if it takes any longer than 2 days we will keep you informed!'

    Obviously not going to hear back today. Hoping for the weekend now :)

    Guess it's not the best of timing.

    • Author

    Latest news -

    Not all parts required for the job are available. So more ordered from Germany. 7-10 day lead time + 2-3 days fitting.

    My car is currently sat in the workshop with the gearbox in bits

    So car off the road for another 2 weeks.

    Not impressed as I had already waited over 3 weeks for the ALL the parts to arrive for this job.

    Pretty bad for a fault I first reported in July.

    Grrrrrrr...........

    • Author

    Forgot to add, I lost patience & rang them to get at update on the 2 day repair.

    This was day 5 and no response. Wonder how long they would have waited to tell me it was going to take 3 weeks in total :-/

    • Author

    Rant over :)

    Rant over :)

    How is it now, after surgery??

    • Author

    How is it now, after surgery??

    You obviously haven't read my rant above :D

    You obviously haven't read my rant above :D

    Sorry - WTF.

    New gearbox off the line next then!

    Edited by vrskeith

    • Like 1
    • Author

    Sorry - WTF.

    New gearbox off the line next then!

    Pfft, would probably be quicker. If I'm honest I don't think all the parts were there from the start.

    I was told 1 day before I took the car in that it would be at least 7-10 days for the parts to arrive ready for the job.

    Miraculously, the next day I was emailed to see if I had forgotten to bring the car in for the job as all the parts were in ready to go.

    Now 5 days later they don't have the parts, go figure!

    Stuff them rebuilding that box.

     

    They do not extend the Warranty on the Warranty Work, so even with a car on lease it is worth a New Replacement Box being 

    fitted.

    Especially considering the Courtesy car cost.

    & Stuff paying for a Golf R and driving a Polo for weeks.

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    Pfft, would probably be quicker. If I'm honest I don't think all the parts were there from the start.

    I was told 1 day before I took the car in that it would be at least 7-10 days for the parts to arrive ready for the job.

    Miraculously, the next day I was emailed to see if I had forgotten to bring the car in for the job as all the parts were in ready to go.

    Now 5 days later they don't have the parts, go figure!

    TOTAL CRAP by the Dealer Service Dept. Message to VW UKCS then!

    • Author

    Stuff them rebuilding that box.

    They do not extend the Warranty on the Warranty Work, so even with a car on lease it is worth a New Replacement Box being

    fitted.

    Especially considering the Courtesy car cost.

    & Stuff paying for a Golf R and driving a Polo for weeks.

    Took the Polo back today and swapped it for a Sharan.

    Beginning to think it might of been a mistake :(

    Bit of a battle bus.

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    • Author

    TOTAL CRAP by the Dealer Service Dept. Message to VW UKCS then!

    In the last 3 years I've had a new Skoda, Audi & VW.

    The VW service department are by far the worst.

    Skoda weren't great, but got the job done abeit with sour faces.

    Although probably not a view liked on a Skoda forum Audi were head & shoulders above the other 2 in the group. Always went out of their way to get things done & if things weren't right, they would always put it right.

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    In the last 3 years I've had a new Skoda, Audi & VW.

    The VW service department are by far the worst.

    Skoda weren't great, but got the job done abeit with sour faces.

    Although probably not a view liked on a Skoda forum Audi were head & shoulders above the other 2 in the group. Always went out of their way to get things done & if things weren't right, they would always put it right.

    Interesting!

    I guess this depends on which audi/skoda/vw dealer you use though?

    • Like 1

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