Hi All.

 

I checked the pressures on our new car, (Golf R wagon) last night, after wondering just why the ride was still "wooden" in comfort mode. 

 

All 4 tyres were inflated to 3.5 bar, rather than the 2.6 bar for 2 persons or 2.9 bar with a full load as per the sticker on the B pillar.

 

I'm guessing that it's a simple PDI mistake, & that tyres are usually over inflated for transit purposes, but were we really unlucky or is

it a common mistake?

 

TIA for any info, D.C. 

Common and dangerous and should act as a warning on the standard of the PDI.

So check tightness of wheel studs, fluid levels etc.

 

& let the Dealer Principal know at least by Email and also the Sales Executive and Workshop Manager.

Some member of staff needs training, and the Salesperson doing the handover needs to take responsibility.

I used to PDI for CAT UK and if anything the tyres on the Renaults we got were mostly underinflated when they came off the boat.

As George said also check the torque of the wheel bolts as a lot of the time they're only on hand tight. IIRC around 120 ft/lb Newton Meters is about right.

IIRC around 120 ft/lb is about right.

120Nm is a better figure Lee. ;-)

120Nm is a better figure Lee. ;-)

bloody foreigners comin' over here with their stoopid metric system. What next, a 'Royale with cheese'?!

Hi All.

I checked the pressures on our new car, (Golf R wagon) last night, after wondering just why the ride was still "wooden" in comfort mode.

All 4 tyres were inflated to 3.5 bar, rather than the 2.6 bar for 2 persons or 2.9 bar with a full load as per the sticker on the B pillar.

I'm guessing that it's a simple PDI mistake, & that tyres are usually over inflated for transit purposes, but were we really unlucky or is

it a common mistake?

TIA for any info, D.C.

Will that improve the road noise you complained about a few weeks ago?

I used to PDI for CAT UK and if anything the tyres on the Renaults we got were mostly underinflated when they came off the boat.

As George said also check the torque of the wheel bolts as a lot of the time they're only on hand tight. IIRC around 120 ft/lb Newton Meters is about right.

 

My VRS lost a locking bolt (or it was never fitted) within a few hundred miles of getting the car new.

 

Receptionist said it must have been nicked and I was just after a free replacement.

 

Dealer principle apologised for that one.

Will that improve the road noise you complained about a few weeks ago?

Thanks to you all for advice, etc.

I've started a conversation with the dealer's service dept, the salesman was not at work today, so I'll talk to him ASAP.

 

As for Keith's Q?, the road noise is still there. It varies a lot on different road surfaces, so it has to be caused by the tyres.

Anyone (probably already deaf, or with a penchant for loud music) want a set of 18" Bridgestones..........?

 

Fitting a Rubber Boot Protector has helped a little, the next step is to buy & fit some sound deadening material.

 

The DCC still seems to best in comfort mode, but normal might be better in what passes for twisties around here.

 

DC

bloody foreigners comin' over here with their stoopid metric system. What next, a 'Royale with cheese'?!

Nee Mijnheer, een Royale met Kaas, dunk u wel.

 

DC

Nee Mijnheer, een Royale met Kaas, dunk u wel.

 

DC

Et een apfelstrudel met slaag?

I'll take one of those as well.

I'll take one of those as well.

Alleen een?

Et een apfelstrudel met slaag?

Ja hoor, misschien met roomijs?

 

DC,

 

(Ik ben Engels, zo Ik spreek Nederlands niet..........)

I would be happy for over/under inflation to be the only issue when I pick mine up. I've heard much worse like the wheel alignment being completely off on brand new cars, not VW specifically but still no less worrying.

Alleen een?

No comment.

 

 

 

Now we've got people in Scotland and Essex posting in Dutch, and a Swedish resident posting in English. Truly a world wide web.

Ja hoor, misschien met roomijs?

 

DC,

 

(Ik ben Engels, zo Ik spreek Nederlands niet..........)

We've about exhausted my Dutch too; still, it was enough to show that I got the joke.

If tyre pressure have been ignored also check to make sure that the suspension travel blocks have been removed from the springs. These are usually bright yellow or black so you will see them clearly if they are still in situ.

If tyre pressure have been ignored also check to make sure that the suspension travel blocks have been removed from the springs. These are usually bright yellow or black so you will see them clearly if they are still in situ.

 

That would be my first thoughts if a new car had a wooden ride. Unfortunately it seems leaving the transit block in the suspension is very common.

 

Just goes to show how thorough some PDi's are.

 

Lee

That would be my first thoughts if a new car had a wooden ride. Unfortunately it seems leaving the transit block in the suspension is very common.

 

Just goes to show how thorough some PDi's are.

 

Lee

Thing I found after years of doing pdi's is the pdi's are generally a direct reflection on the quality of the mechanic doing them. Generally a better mechanic and a more experienced mechanic tends to do a more through job on pdi's. I've seen techs do pdi's in the car park? Now how genuine and through is that I ask you?

Thing I found after years of doing pdi's is the pdi's are generally a direct reflection on the quality of the mechanic doing them. Generally a better mechanic and a more experienced mechanic tends to do a more through job on pdi's. I've seen techs do pdi's in the car park? Now how genuine and through is that I ask you?

 

But that's also down to the Dealership quality control and management.

 

I run a team of engineers and have done in different industries for over 20 years. People have different work ethics and different abilities but a good manager would never let a workers deficiency reach the customer/client. And certainly any staff constantly not achieving the results expected should not be staying in employment.

 

A dealership or any company providing goods and services should have robust enough QA systems inplace to prevent individuals failing the business, especially where the substandard work can affect customers safety.

 

Lee

Pdi's and service work are never inspected by management unless the customer returns with a fault/query. Over the years I have worked for Nissan, Renault, Citroen and Vauxhall and despite no comebacks on my work (other than one customer that claimed I stole her sunroof? I kid you not) I have never seen management oversee someone's work

I used to PDI for CAT UK and if anything the tyres on the Renaults we got were mostly underinflated when they came off the boat.

 

that was the common cure I think RE:  brand new shot wheel bearings on BL stuff which chattered to death in transit  with tight tyres   P.S.   always take a pressure guage when on a new car test drive

Edited 8 June, 201610 yr by cheshire cat

Pdi's and service work are never inspected by management unless the customer returns with a fault/query. Over the years I have worked for Nissan, Renault, Citroen and Vauxhall and despite no comebacks on my work (other than one customer that claimed I stole her sunroof? I kid you not) I have never seen management oversee someone's work

 

The Renault, Citroen and Vauxhaul dealerships I've used have all been pretty dire so not surprised by the lack of supervision or accountability. The two Citroen dealers I used while trying to sort the faults out on my C5 Exclusive were borderline incompetent and have no right to be in business but there you go.

 

If any of my guys were cutting corners I'd soon know with the feedback from the client or having to revisit their work. Senior engineer or manager overinspections/audits can also find where the issues are.

If this is not being done then that explains why poor standards exist and these cars get through with tyre pressures exceeding the manufacturers maximum and transit blocks fitted.

 

It's about time dealerships used the safety and quality standards that most other safety critical industries regard as the norm.

 

Lee 

The Renault, Citroen and Vauxhaul dealerships I've used have all been pretty dire so not surprised by the lack of supervision or accountability. The two Citroen dealers I used while trying to sort the faults out on my C5 Exclusive were borderline incompetent and have no right to be in business but there you go.

 

If any of my guys were cutting corners I'd soon know with the feedback from the client or having to revisit their work. Senior engineer or manager overinspections/audits can also find where the issues are.

If this is not being done then that explains why poor standards exist and these cars get through with tyre pressures exceeding the manufacturers maximum and transit blocks fitted.

 

It's about time dealerships used the safety and quality standards that most other safety critical industries regard as the norm.

 

Lee

Very much so. Quality standards of garages in general, especially main dealers could be improved greatly.

I agree with Citroen being dire. I was there for 6 months and found the level of customer service appalling, the service work was very slap dash as it was more about volume of services rather than quality of service. What with that and what I won't say about Citroen cars in general was enough to make me walk out.

Out of the garages I have worked for Nissan I would say we're the most trouough and professional. Was a job I left because I was young and dumb and chased the £'s, however, having worked for other garages until my back injury put me out of the motor trade, I was a job and a place I regret leaving.

P.s. Citroen garage has since closed down so goes to show the value they showed.

Don't they come as standard with an 'over inflated' price, too.  .