It does affect the ownership experience, but I have had new Mercs and BMWs with much worse on delivery. Some with dealership induced damage as well; thanks BMW for destroying the leather on my new car!

 

The superb so far has been.... well Superb! And the dealers have been great as well.

 

Canton are a low to mid end hifi manufacturer. I have had much higher end stuff delivered home with loose drivers and cables. Infant mortality in mass produced consumer items are variable, sporadic and often difficult to predict.

 

I know it doesnt feel like it now, but the two issues stated seem minor and hopefully should be resolved quickly.

Doesn't seem like the dealers have any incentive to properly do PDI. Or they actually do PDI but hope that customer don't notice the flaw or care enough to reject the car. Which one is it?

 

And yes, they do have QA issues but then again, it's cheaper than equivalent "premium brand" car? Mine has an alignment issue on the rear spoiler (have to look close to notice) and door gasket was misapplied (just one small spot, fixed myself).

UPDATE:

 

After a wait for the parts to solve the speaker and Blind Spot & Rear Assist problems, my car has spent 6.5 hours in the workshop with no resolution.

 

I am dismayed.

 

Canton Speaker: The speaker has been replaced in the central dash (sounds fine as opposed to a burnt out distorted sound from new) but this has now birthed a vibrating dashboard problem at 2-2.5RPM which was not there before.

 

Blind Spot / Rear Assist: Despite 6.5 hours and new parts, the garage and its technicians cannot solve the problem. They have stripped it all down, replaced potential problem parts with new components and the system should work but doesn't and won't come on. They just don't know why, apparently haven't seen a problem like this, and don't know the answer despite liaising with Skoda Technicians. They have sent all of the diagnostics over to Europe and the factory to try and get some next steps as to what to do, but it seems self-evident that this car was mis-manufactured as two of the trim computer systems in the L&K didn't work from leaving the garage and despite new parts and extensive remedial work remain faulty.  I do a lot of motorway miles and this was a very important feature for me. 

 

In fairness the local dealer (not those who sold it) have tried everything and have been polite and SUK have listened and tried to resolve the questions, but at this point I have lost faith in this car and in the Skoda brand.  Standing back, they have managed to produce a new 30K + car with a burnt out / mis-fitted speaker giving distorted sound, a vibrating dashboard at modest power and multiple faulty on-board computer systems. This was my first Skoda. I took the plunge. My car has on any view, been far from 'Superb'.

 

Caveat Emptor.

 

 

 

 

@Mccrosss
welcome to Škoda haters club :(
https://www.briskoda.net/forums/topic/410523-rattles-vibrations-mediocre-handling-questionable-paintwork-and-other-general-negativity/#comment-4707765

 

but look positive:
1. now you know what brand to avoid - Škoda & VW
2. you can meet new friends in dealercenter - Deerjohn i have met 5 times in my 13 service visits during last year
 

20 minutes ago, MartiniB said:

@Mccrosss
welcome to Škoda haters club :(
https://www.briskoda.net/forums/topic/410523-rattles-vibrations-mediocre-handling-questionable-paintwork-and-other-general-negativity/#comment-4707765

 

but look positive:
1. now you know what brand to avoid - Škoda & VW
2. you can meet new friends in dealercenter - Deerjohn i have met 5 times in my 13 service visits during last year
 

 

Maybe you should start a new site ? Skoda Haters Unite ? :-D

I am dismayed, but a 'Skoda hater' is perhaps a bit too strong at this point. How my complaint is handled and remedied from here  by SUK and the dealer in question will determine my disposition towards ever buying another Skoda.

 

It is notable however, that the vibrating dash seems to be a recurrent theme on the threads - unlike my L&K system faults.

I think my Skoda's must have been made in a different factory

 

1) Skoda Octavia 2001 1.416v now 120k miles - very little gone wrong although it did need a clutch a few thousand miles ago 

2) Skoda Superb I 2003 1.9pd - sold at 164k miles(now has done 190k under new ownership) - Original clutch , exhaust and battery 

3) Skoda Superb II 2014 1.4tsi now 40kmiles - No warranty work at all, faultless thus far

 

Possibly one difference - all mine have been basic "Yorkshire" spec

 

Edited 24 February, 20179 yr by bigjohn

10 hours ago, bigjohn said:

2) Skoda Superb I 2003 1.9pd - sold at 164k miles(now has done 190k under new ownership) - Original clutch , exhaust and battery 

Same battery for more than 10 years? really?!

3 hours ago, ionelmc said:

Same battery for more than 10 years? really?!

 

Yes, unless it was changed in the first 18 months before I owned it(I owned between 2005-2015 & I work with the current owner - so battery nearly 14years old now) . I think the Superb I had great Original Equipment batteries (Varta I think). 

 

Saying that the battery in my Superb II looks tiny in comparison - we shall see

Edited 25 February, 20179 yr by bigjohn

On 2/24/2017 at 20:12, MartiniB said:

@Mccrosss
welcome to Škoda haters club :(
https://www.briskoda.net/forums/topic/410523-rattles-vibrations-mediocre-handling-questionable-paintwork-and-other-general-negativity/#comment-4707765

 

but look positive:
1. now you know what brand to avoid - Škoda & VW
2. you can meet new friends in dealercenter - Deerjohn i have met 5 times in my 13 service visits during last year
 

 

I am a relatively new member, but have noticed that any posts you make have been non-constructive and brand bashing. It is quite irritating, when reading an informative post, to find you pop up just to slate the brand. Could you not just find another outlet to do this, rather than muck up threads with your hate of the brand?

 

To the op, sorry you are having such a rough time. But I can direct you to the Jag and BMW forums with 70k+ cars having worse issues than yours. I think the way your issue is resolved is what really matters. All the best in getting things resolved.

Edited 26 February, 20179 yr by indyjukebox

I have sympathy for the issues the OP is facing but I have lost any for the "other". Repeating something a couple of times is acceptable to air and share your experiences and opinions, for both the positive and negative. To be fair, the member in question has indeed made some positive and informative posts. Unfortunately they're heavily outnumbered by the repetitive negativity and always on the same issue, ad nauseam, in countless threads. This then becomes trolling, a practice that merely leads to the irritation and anger of other members, and shows a remarkable disrespect for the intelligence of the Briskodian community. Now, when I see those posts, certain words and phrases always come to mind, but then my post would just be a series of asterisks.

16 hours ago, indyjukebox said:

 

1. have noticed that any posts you make have been non-constructive and brand bashing.

2. direct you to the Jag and BMW forums with 70k+ cars having worse issues than yours.

1. have you read all of them?
2. i'm talking about brand new car with price 40k€, 13 service visits in 11 months is it what i dreamed for?

 

only after point to this forum(problem is known and there is solution) dealer solved rattles in rear,

but in first visit i got answer: you have bought Škoda, all is ok, it must be that.

some problems are solved: rear rattles(4 visists, 5 months), high spin of engine vent(5 visits, 9 months),

but most are rejected: rattles in front, rattles from dsg, dead door's chrome, rear brakes discs wear; broken umbrella; impossible GPS signal reception under windscreen

 

p.s.
truth can't be positive or negative
opinion can, i just share it for members who haven't read this great forum from beginning of times

 

UPDATE 2:

 

The speaker was accepted as dud and replaced - now working.

 

Re: Blind Spot - after 13 hours of investigations and liaison with technical, the fault has been discovered as a factory fault which was a damaged terminal behind the main connector behind the dash. This was a mixture of hand and machine fit which led to it being "mis-made". Moreover, the problem eluded factory quality control and the dealer's PDI. I understand that each vehicle trim has a unique PDI list which the blind spot spot should have been checked - and it shows at ignition in the mirror - but had never ever shown for me or evidently anyone who did quality control at the factory.

 

After 4 weeks of a new car and 4 visits comprising 13 hours the vehicle appears fixed after the factory error. Curiously, I heard that another S3 L&K was due to come in with reportedly the same problem and had been made within a week of my vehicle (Jan 2017)

 

By way of compensation I have been offered 2 free services from SUK....

 

SUK were efficient and friendly and the dealer trying to remedy the fault have been most polite and done everything they can.

 

Confidence in Skoda quality still shaken however.

3 hours ago, mccrosss said:

UPDATE 2:

 

By way of compensation I have been offered 2 free services from SUK....

 

SUK were efficient and friendly and the dealer trying to remedy the fault have been most polite and done everything they can.

 

Seems fair enough, all things considered; everything fixed and two free services. Considerably better than the "bugger all" Toyota offered me for a Celica which arrived covered in broken glass.