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Sporadic DCC - Comfort mode, really?


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My Superb is in right now for its first service, and on the way over to Wimbledon I noticed the same, odd, thing I've been noticing for a few months now. 

 

And it makes me ask "is my DCC really in comfort mode?"

 

I often find that it's not very comfortable/soft over bumps/cracks when I switch it to comfort mode, but every once in a while when I'm driving down the same, speedbump laden, road home... I switch it to comfort, and then the suspension becomes like butter. Almost air suspension good! 

 

It always makes me wonder, does my DCC just sporadically choose to listen to me and otherwise ignore the changes I request? Because I can't seem to make it go to butter mode on demand! 

 

Anybody else noticed this? I've raised it today but imagine the technicians won't have a clue what to say... 

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When I first got mine comfort mode made me sea sick it wallowed that much :sick:  

over a year later (but with winter wheel and tyres on... in the same 19” size) it is acceptable, I can certainly tell the difference between normal and sport, but less so between comfort and normal, summer wheels will be back on very soon (today if I get the time) so will be interesting to see if that makes a difference. 

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I have certainly had mine go into some odd condition/state on less than half-a-dozen occasions and in every case have lost the ability to change mode for a while.  It is almost as if the system just switches off completely.  Annoyingly it does not generate an error in the log.

 

The first time it happened the car was less than a week old and the Dealer found that some of the systems had reverted to some sort of transport mode.  Oddly though it only does it when 'Comfort' is selected.  The system works perfectly (or at least as expected) in every other mode.

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There is a known issue that even after the Dealer deactivates Transport mode, it stays active and so some Funktions of the Car don't work as they should. He should recheck that and also check if after that it really is deactivated.

 

If not, someone with VCDS can deactivate it to

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