Skoda Connect - arghhhh!

[Cluke]

Hello all

When picked up my Kodiaq the dealership was unable to get me set up with Skoda Connect.  After an hour and a half I'd had enough and said I needed to go and they said they'd sort me out over the phone later.

Since then, the dealership have been dealing with the call centre who have, in turn, been dealing with the "escalation centre" but nothing has changed!  I have the app on my phone and created an account just before I picked up the car.

 

The problem?  

 

• When I try to log in , it says my email / password is invalid.  
• When I try to reset my password it says that my email is not registered and I need to create an account.  
• When I try to create an account, it says that my email is already registered...  

 

Anyone else had these issues?  Any solutions?   I just seem to be being passed from pillar to post at the moment!

[athon34]

need to have a google email like ...... ==> [email protected]

 

[romanv]

Try registering with another email.

[BoxerBoy]

My phone app hasn’t updated since last Thursday. Still thinks the car is 18 miles away where I was visiting.

 

I’ve filled up twice and travelled about 350 miles with 2 nights away and the app won’t budge.

 

Was a nice gimmick while it lasted.

[athon34]

U can use these phone's apps to test :

 

1- Skoda Connect

2- Skoda One App

3- MySkoda

 

Downloaded on the Google Play Store (with an android device).