Economy Care Gold Service

[Eck45]

Phoned my local Skoda dealer for quote on a 70200 Service and I was offered a Economy Care Gold Service for £109.00 so I asked what that involved and was told;

1. Visual health check
2. Oil Change
3. Replace filters
4. Replace spark plugs
5. Parts not original Skoda but quality good

So I thought "Not Bad" and booked it in today - When I went to collect it I was told I did not need the Filter as I had them replaced on my 57000 Service and was charged £69.60 - Sadly I never noticed (till I got home) that they did not replace the spark plugs either so somewhere along the line I think I was duped.

To make matters worse they have noticed that;

1. Front & Rear Pads are down to 8mm (despite being replaced 7000 miles ago)
2. Front & rear disks are corroded
3. Front & Rear wishbone bushes are split 
4. Advise replacing Timing Belt (due to age)
5. Advise replacing Water Pump (due to age)

[drefaldwyn]

Neat trick eh? 

 

8mm on brake pads....  there's  not much more than that when new! 

 

Hope they didn't  emissions 'fix'  it too. 

 

Drefaldwyn 

[Ootohere]

So was that Parks of Hamilton Skoda?  @ Any Dealership.

 

You need to watch them, unbelievable offers and dodgy servicing. when Gordon is a Moron was in Hamilton any old crap was told at the Service Desk Area.

 

?

What oil shows on the invoice.

I take it will be showing correctly as 5w 30 FS LL  VW 507 00.   But then you need to check.......

 

?

So had your car had ' The Fix'

and if not have they done it permission given or not?

 

IS YOUR CAR NO LONGER THE TDI, BUT A TSI THAT NEEDS SPARK PLUGS?

Edited 15 December, 2017 by AwaoffSki

[DEL80Y]

£109  for an oil and filter change   oofft

[Eck45]

2 hours ago, AwaoffSki said:

So was that Parks of Hamilton Skoda?  @ Any Dealership.

 

You need to watch them, unbelievable offers and dodgy servicing. when Gordon is a Moron was in Hamilton any old crap was told at the Service Desk Area.

 

?

What oil shows on the invoice.

I take it will be showing correctly as 5w 30 FS LL  VW 507 00.   But then you need to check.......

 

?

So had your car had ' The Fix'

and if not have they done it permission given or not?

 

IS YOUR CAR NO LONGER THE TDI, BUT A TSI THAT NEEDS SPARK PLUGS?

Yep Parks of Hamilton and oil was 5W-30 Fully Synthetic - I did not have any of the recommendations done as I will get an opinion from a local non Skoda garage that is well used by friends - finally penny just dropped with the Spark Plugs but in saying that I thought Diesel engines had some sort of plug and that's what I assumed was going to be replaced

 

Thank You for your response  

[Ootohere]

?

So had your car had the 'VW Emissions Fix'  already? 

 

I hope they have not done it and been paid by Skoda for that while ripping you off for what was less than a Minor Service.

 

Parks never got what they have by offering value for money.

[Eck45]

On 12/15/2017 at 20:18, AwaoffSki said:

?

So had your car had the 'VW Emissions Fix'  already? 

 

I hope they have not done it and been paid by Skoda for that while ripping you off for what was less than a Minor Service.

 

Parks never got what they have by offering value for money.

The Emission "FIX" was carried out last year - And YES I now recognise that I was ripped off by paying £69 for nothing more than an Oil change but "Hey Ho" Parks will be the loser as I will never use them again and like everything else word gets around very quick especially when you are a member of two golf courses 

[Ootohere]

Their reputation proceeds them, seems to do no harm!

As long as 'potential customers beware' that is enough.

 

Maybe post in the Dealershipreview  sections your experience.

[Ootohere]

http://briskoda.net/forums/topic/34819-parks-hamilton/?page=2 

Never want them mistaken with any other 'Stealer Dealers'.  

(Scotland has another large Dealership Group that also needs watching closely & people need to remember if an offer looks too good to be true it probably is.)

Edited 17 December, 2017 by AwaoffSki