4 minutes ago, AwaoffSki said:

'Rejection'  is rather different from when The Dealerships do a 'Buy back',  with help (cash money) from Skoda UK the Importer, 

this is when they do the right thing as they have to when a vehicle received, PDI'ed / First Registered is wrong, not as paid for, 

and can become a Skoda EX Management car and Skoda UK have to suck it up.

 

So, have you bought a car and own it even with finance / loan, so it will be your car, or is it Leased and someone else owns it and has the value of it when they get it back worked out, 

maybe they even financed it, ie borrowed money to buy it.

Thanks for the info.

 

It's a straightforward transaction (at least from my point of view) - it's on a PCP with VWFS, deposit from P/X of previous car.

 

Thanks for the info, it's good to know the kind of options I had in my head are there. As I said, I really don't want it to come to a long drawn out "battle" with them, but do want the car to be the spec I've paid for.

 

In terms of the the LTE / SIM slot thing - the dealer has come back with "I've checked the Sportline we have in the showroom and that also doesn't have a SIM slot". I am still 99% sure they should as the option is clearly there.

 

I'll give them the chance to come up with a proposal as to how this all gets fixed, and if not happy will start the process you mention above...

31 minutes ago, thebigred said:

Thanks, useful to know. When you say stop using it, I presume this is once you declare that you want to reject it? It's my only car and having P/X'd the vRS I'm a bit stuffed without it.....

 

That is correct. If you continue to use it the dealer will rightly argue that the car is fine, if you were really unhappy with it or the car was unsafe in any way it would/should not be on the road.

1 minute ago, skidpan said:

 

That is correct. If you continue to use it the dealer will rightly argue that the car is fine, if you were really unhappy with it or the car was unsafe in any way it would/should not be on the road.

Thank you skidpad, very useful to know. As I said, I hope it doesn't come to it, it's just more of a disappointment that it isn't quite what I was expecting. It is annoying that Skoda don't seem to be particularly good when it comes to accuracy in the brochures etc, perhaps I'm just unlucky but I seem to remember a similar issue with pricing on the vRS DSG when I ordered mine a few years back.

PCP / So owned by VWFS which is handy.   Car needs to be what you agreed to buy and pay for, and that is usually important to if you make the final payment and keep it.

Normally the SIM card slot is an option bundled with Premium Bluetooth. 

 

Regarding the missing paddles, it’s just a new steering wheel. If they say it can’t ve done, I’ll gladly find the P/N in Etka for you, so you can force them that way. It’s dead-easy, and have been done many times before. 

I don't know the answer to this but surely if the 6 speed DSG is fitted it will have less torque capability than the seven speed. Does this mean that the engine and gearbox mapping is different. 

So are the 7 speeds less dumbed down than the 6 speeds. Having got a DQ500 7 speed in my Transporter Bi-Turbo I feel it slips the clutch a lot less than my 190 Superb 6 speed DSG. I always get the impression that the mapping is set to reduce the strain on the gearbox.

 

I would send it back and ask for the seven speed one.

 

xlray

My SEL which I picked up last week has a sim slot in the glovebox. I have the Canton upgrade which may have an impact but not sure.

9 hours ago, PSM said:

My SEL which I picked up last week has a sim slot in the glovebox. I have the Canton upgrade which may have an impact but not sure.

 

Cheers, this is what I'd expect as the SE L also has the "Premium Wifi with Integrated LTE" option....

 

Interesting earlier comment on the "Premium Bluetooth" - but there's no such option on the UK Spec S3.

 

Still waiting to hear back from SUK, I will chase them later today but I'm guessing it'll be Monday at the earliest before they give me an answer.

2 hours ago, thebigred said:

 

Cheers, this is what I'd expect as the SE L also has the "Premium Wifi with Integrated LTE" option....

 

Interesting earlier comment on the "Premium Bluetooth" - but there's no such option on the UK Spec S3.

 

Still waiting to hear back from SUK, I will chase them later today but I'm guessing it'll be Monday at the earliest before they give me an answer.

It used to be an option but I think it was integrated into the latest Columbus head unit. 

 

If  you don’t have a Columbus then I think spec’ing the phone box wireless charger then gets you the premium WiFi with LTE.

 

 

 

 

40 minutes ago, penguin17 said:

It used to be an option but I think it was integrated into the latest Columbus head unit. 

 

If  you don’t have a Columbus then I think spec’ing the phone box wireless charger then gets you the premium WiFi with LTE.

 

 

 

 

 

OK. Well mine does appear to have the Columbus (as per Sportline spec) - I wonder if Skoda have been not including it on all other builds and not many people have spotted / cared enough to raise it with them.

 

The main reason I want it is that I'd like to use Google earth, it's a pain setting up a hot spot each time I get in the car and fiddling around with it, so for the sake of a few quid a month I'd quite like the head unit to be online, also useful for custom POI's (speed cameras) and more importantly traffic. Apple still have a fair way to go on CarPlay so without 3rd party sat nav support it's not particularly useful for nav.

 

And besides that, it's an option it's meant to come with, and by now I'm starting to get a bit grumpy about them missing stuff like that off!

Is it the latest 9.2” completely touch screen Columbus, without volume and navigation knobs? 

 

 

11 minutes ago, penguin17 said:

Is it the latest 9.2” completely touch screen Columbus, without volume and navigation knobs? 

 

 

Yep, the full glass one, no physical buttons at all...

 

But I did spot that I have the "older" style DSG gear knob, at least from the photos that were posted on here of the MY18 changes, in that photo they showed the bigger DSG "handle" you see on VW's....To be honest I'm glad of that, the bigger one is ugly!

 

If i'm not getting confused with the above, it's starting to feel like my car was put together with odds and sods they had laying around from the previous MY....

Edited 17 March, 20188 yr by thebigred

1 minute ago, thebigred said:

Yep, the full glass one, no physical buttons at all...

 

1 minute ago, thebigred said:

Yep, the full glass one, no physical buttons at all...

Crikey Škoda need to read their own brochure! 

 

Sounds like a communication fluster cuck between a few key depts. As a car gets further into its life cycle they should be adding extra kit not taking it away or making it a cost option! 

 

It it could also just be a parts shortage in the supply chain and orders will be vastly delayed if they don’t build with what’s in stock (??) 

4 minutes ago, penguin17 said:

 

Crikey Škoda need to read their own brochure! 

 

Sounds like a communication fluster cuck between a few key depts. As a car gets further into its life cycle they should be adding extra kit not taking it away or making it a cost option! 

 

It it could also just be a parts shortage in the supply chain and orders will be vastly delayed if they don’t build with what’s in stock (??) 

As I said earlier I've had a similar issue which tends to suggest they are not great at checking the content of their brochures. When I ordered my vRS about 4 years ago there was a mistake in the pricing for the DSG version which meant it looked like it was about 5 grand more expensive, they literarily swapped two numbers around, I think it was a 5 and 1 or something. I bought a manual on the basis that I couldn't afford the DSG, months after delivery I remember reading about the mistake on here....

 

I don't know if this is widespread in VAG, or indeed most car manufactures, but previous experience combined with this tends to suggest to me they are quite flexible with the truth when it comes to what is written in the spec documents and what you actually get. Others commenting here tend to suggest that there are other Sportline's out there with missing parts as well, which just seems bonkers.

 

It's such a shame to tarnish what is otherwise an excellent car with annoying mistakes like this. I'm really pleased with the rest of the car. I'm fine with the idea that it may be slightly individual, but at least be honest about it, if they've had to sub a part could it be that hard to highlight it on the build sticker, so at least as a customer you are aware of what you are going to get.

I wonder if the car got labelled incorrectly for the wrong market. So it was built to a slightly different spec i.e. It is an Irish spec by mistake.

Whether the DSG paddles had been included would be the least of my worries. The fact that you have a 6-speed but payed for a 7-speed would be of greater concern to me. The steering wheel is a rather easy retrofit, the gearbox, not so much.

 

About the DSG shift knob: The bigger knob never made it into production runs.

Just checked the pricing brochure from when I ordered my car which was September, and the latest brochure, premium WiFi is now standard but was an option in September, my car was built late October and does not have the extra sim and premium WiFi it it looks like later models now have it all included, as regards paddles these are and always have been standard on the sportline.only way you might not get them is if you spec heated steering wheel as on the configurator it is extra to have the paddles added to that 

as regards 7speed dsg if it is a 150 tdi it should be 7 speed since this summer  if it is a 190 then they weren’t swapped to 7 speed till later and continued with 6 speed for a few months 

I would check build date of car 

Just re read the the earlier post and see your car built same time as mine late October I am sure my dealer said that the 190 were still 6 speed at the time especially the 4x4 

1 hour ago, Blowhard said:

Just re read the the earlier post and see your car built same time as mine late October I am sure my dealer said that the 190 were still 6 speed at the time especially the 4x4 

 

Thank you. Do you happen to (long shot I know) have the price list and spec sheet from September please? I will ask Skoda UK to send this to me as well.

 

I'm smelling a rat now, and feel misled. I was told the car was a MY18 and was exactly the same spec as ordering a new one.

 

I'll be writing formally to the dealer and Skoda UK.

 

Thanks everyone

12 minutes ago, thebigred said:

I was told the car was a MY18 and was exactly the same spec as ordering a new one.

 

If the car was built in October 2017 it would be a 2018 model. The model year changes June/July time.

1 hour ago, skidpan said:

 

If the car was built in October 2017 it would be a 2018 model. The model year changes June/July time.

But yours came without and is also a MY18?

 

Sounds like if yours was built around the same time, the spec is "right" according to the spec list at the time, but what wasn't made clear to me was that the car I was ordering was different from the current spec, in fact the opposite, they confirmed it was the same...

1 hour ago, thebigred said:

 

Thank you. Do you happen to (long shot I know) have the price list and spec sheet from September please? I will ask Skoda UK to send this to me as well.

 

I'm smelling a rat now, and feel misled. I was told the car was a MY18 and was exactly the same spec as ordering a new one.

 

I'll be writing formally to the dealer and Skoda UK.

 

Thanks everyone

If you PM me your e mail I will send pdf of sept brochure and pricing brochure but skid pan is right MY change in the summer 

looks like you have an early MY18 like me but I knew mine was a early version 

PDF sent 

Modelyear changes in CW22. 

9 hours ago, GaSelle said:

Modelyear changes in CW22. 

And this is what I don't really understand. Mine should def be a MY18 (built in October), but appears to not include the SIM slot, which was standard for the MY18 as I understand it....It seems others on here are similar, someone who was built in November and doesn't have it as well, some others do. It's irritating that Skoda do this.

 

The paddles just seems to be a complete fup, although I'm still to hear what the resolution to that is going to be...