Happy days.

Text received today to confirm BT Openreach here to install Full Fibre Broadband on Friday forenoon.

Over 18 in house permission to drill hole in wall required etc etc, video to watch.

'Do i want to cancel?'

Just now a TXT received. Cancelled Friday appointment now on 23rd April.

'Do i want to cancel?'

NO I DO NOT.

I Called SKY to say i got £20 credit last month and this month it is £43 to pay.

The gent explained that scaffolding is not for the house it is for the Pole. Permissions required from land owner.

Well the pole is now on the edge of the field behind with a Millennium Forest line of trees as part of Paths for All. (Paid for from the Commonwealth Games Shooting being held at Barry Buddon back when.)

The Fields are owned i think now by American Aggregates and the local quarry will be expanded into the fields.

Handy that the Trees are up and save them having to screen the quarry...

So i will not cancel the request for the Full Fibre installation because the compensation of £6 a day is still running from the first cancelled installation date of the 14th February.

I bet BT Openreach would like people to cancel, it is them paying compensation not SKY according to the Customer Services guy @ SKY.

Edited 11 March11 Mar by Ootohere

@Ootohere can you post a pic of the pole they say they need scaffolding for and any markings on the pole itself if you have time. I'm interested in any markings carved into it, round white tags nailed onto it, a red D marking or a yellow and white A1024 notice.

It's strange as an ex BT pole climber they say they need scaffolding to work on it.

Edited 12 March12 Mar by Lee01

@Lee

Someone is taking the Micheal. Pole is just in a garden. 3 gardens away.

EDIT.

Ahaa still wrong way up.

Edited 13 March13 Mar by Ootohere

Bingo.

@Ootohere that red tag is I strongly suspect a 'D' marking - decayed, do not climb so hence the scaffolding. No hoist access either. The two labels at the bottom means it's been inspected at least twice so Openreach will be aware but probably can't do much about it without the land owner granting access for their equipment
Ideally that pole will need changing out but looks like difficult access for the poling wagon with it's mechanical augur and pole arm.

Edited 13 March13 Mar by Lee01

@Lee Thanks. I did see guys back and fore into the garden months back and full harnessed up / rope access type gear and a contractor.

My son is in Rope Access and i looked but never paid attention, i thought '3 fellers' From Ireland....

Ahhh but there's only the two of us....

@Lee the go live on 7th May might be coming forward. That is the machine here for putting in a new pole.

Edited 24 April24 Apr by Ootohere

@Lee Engineer here to install Full Fibre Broadband. 1-6 pm appointment.

A BT Engineer the txt,s said

He is away looking at the new pole because the line has not been run to the house from it, he wants to see if they left a coil.

He will drill through wall and install the new box.

But?

His issue about running it from Pole to House is 'They do not get paid for that'.

'circet' is the name on the van with the rear telescopic platform.

Not to worry Openretch will manage to **** it up no matter what.
Watch when they're drilling, I ended up having to lend them my drill bits to do mine. then the pulled the fiber out of the cabinet and into the conduit. Only found out after they'd cut my copper.

Have the Easterbank locals been milling round the trucks like 28 days later? ;-)

2 minutes ago, Aspman said:

Not to worry Openretch will manage to **** it up no matter what.
Watch when they're drilling, I ended up having to lend them my drill bits to do mine. then the pulled the fiber out of the cabinet and into the conduit. Only found out after they'd cut my copper.

Have the Easterbank locals been milling round the trucks like 28 days later? ;-)

Was it actually Openreach or one of their contractors? I'm in a couple of ex BT/ Openreach FB groups and the overwhelming majority of **** ups are made by the likes of Quinn's, Telent etc.

21 hours ago, Lee01 said:

Was it actually Openreach or one of their contractors? I'm in a couple of ex BT/ Openreach FB groups and the overwhelming majority of **** ups are made by the likes of Quinn's, Telent etc.

It was their sub-contractor. But Openretch bear responsibility so I'm not letting them off by blaming the hired help.

My man lives up the Shade and was brilliant. Completed the job himself. Nice chap. Pity no land line now and he said contact Sky. I did by mobile to ask about my compensation from BT. He could not understand why I wanted compensation since I was not without my broadband since the go live date back in February. True but they charged me for the new fast broadband while not getting it. Anyway after getting no place I recalled and tried a different menu choice got a nice guy from Nottingham on the line who could give a gesture not compensation. 1/2 the cost from next month for 24 months. That will do. Just need to not move. Pity I am planning on doing just that. PS, after seeing the pavements up in Forfar and done PDQ by contractor for Virgin, there are a crew doing outside where I am just now. Holly s,hit this lot are damn slow. Causing mayhem as far as parking and they have the other side of street to go to next.

Edited 6 June6 Jun by Ootohere

@Aspman @Lee Un-bloody believable.

£6 a day compensation from when going live should have happened.

EDIT,

It was put as credit on my SKY account but is after i called being put into my bank account in 3-5 work days.

Edited 22 June22 Jun by Ootohere

You'll get it in shares next