Rafal78

I have same issue on my Dq381 gearbox. Intermittent "gearbox in emergency mode" message, limp mode only 2,4,6 and R available and couple of times got stuck in 2 gear.. Once on German Autobahn🤦. Repaired by Skoda - replaced one of the clutch control modules, service of the dsg gearbox done. Cost me £1200 but they gave me 2 years warranty for "whatever happens" with the gearbox. Every dealership is different and some trying to rob us. Be persistent, expect answers with details and don't let them ignore you.... Good luck!

Are you changing to exact same baterry? If new one has the same parameters all you have to do is just put new serial number....You can use obd11, Car Scanner or other obd readers to code new baterry..

Thanks to everyone who has been reading and sharing the thread over the weekend—the view count has just cleared 15.7k! As a quick reminder, I am actively compiling a centralized registry of affected vehicles to pass to the Volkswagen Group technical risk teams. If you drive a 2019+ Facelift model with Matrix LEDs (Superb, Passat, Octavia, Golf, etc.) and have noticed your headlights masking the near-side curb or acting delayed on the motorway, please drop a quick reply below or send me a DM with just your: Vehicle Make & Model Model Year Country Variant (UK/RHD or Europe/LHD) No VINs or personal details needed—let's keep you anonymous and build a solid case list to show the engineers!

Many thanks. If anyone of Briskoda members is active on other forums of VW, Seat and Audi cars, could you please share this thread? Issue is affecting users of many VAG vehicles and the more members will get back to me, the biggest leverage we will have in this campaign. Specifically forums like VWROC (Volkswagen R Owners Club), Audi-sport. net and CupraForums. 👌

Exactly. It's well known glitch on Matrix Headlights documented on few Internet forums. Hopefully I will get to the bottom of this. 👌

ACTION NEEDED!!! As I'm handing car to Skoda for diagnostic to invastigate Full LED Matrix glitch on UK motorway on 24th of August and I need your help. I am fighting for pernament software patch or fixed TPI Buletin Number so everyone else can get their car fixed. Can you please reply to me with make and model of your car if experiencing same issue with Matrix headlights and your location? This list will be handed to technicians in UK and Czech who are receiving data logs from my car and also Senior management in Skoda UK and Volkswagen Group UK to flag this as not individual issue but glitch affecting thousands of drivers.. They already received my appendix with technical risk assessment and corporate product liability. Once my car being fixed I will post case reference number, software versions and how to escalate this and get your car fixed for free!

Ok, step forward. My car is going for a diagnostic in relation to issue with Matrix Led. If they can't find the fault ( and they will not) it's going to be raised to Technical Team to review. And this is important step. What are they gonna do about it.

So we email each other with Executive Customer Relations Manager and she is trying to avoid admitting that there might be something wrong with Matrix headlights... And trying to make me pay for the diagnostic that they want me to do... In the meantime I sent them video of what happens at night on motorway so they can say it's my imagination 😂 https://drive.google.com/file/d/17pPNKalgsRPKMi81HRkX0czFZsl0C2xT/view?usp=drivesdk It will be hard to make them fix it. They know it's f... ed but if they admit it it will cost them money... 🤷

With high traffic I wouldn't use them on motorway. I'm working nights and when going home at 3am on empty motorway it is annoying to see them working back to front 🤦...

Besides, I don't use full auto headlights on motorway because I know it doesn't work as it should so no chance to cause accident 😊 It would be nice to actually see how it properly works...

Potentially unsafe lights... Insurer wouldn't recognise this as a problem as its not something you can detect in average garage.. It's more about VAG and Skoda acknowledging the issue and we already know it's uneven fight....

Yep, it's about the sale. After that responsibility ends....

I used other cars with Full LED headlights and Superb's Matrix Headlights are indeed superb! But I clearly explained to them what would happened in case of some fatal accident. I know it's highly hypothetical but possible. That should at least trigger some worries.... Dear Catherine Moore, Further to the technical addendum submitted regarding the barrier obscuration failure loop, I must also ensure that Škoda UK’s legal and risk management departments are fully aware of the broader litigation exposure this specific platform defect carries. Because this Matrix LED highway light glitch is a systemic software logic boundary error affecting standard RHD platform programming from 2019 onwards, it does not just impact my vehicle. It is actively affecting thousands of Škoda Superb FL owners across the United Kingdom, as heavily documented across major automotive owner forums. In the event of a tragic, fatal collision on a UK motorway caused by an oncoming driver being blinded by a Škoda Superb FL operating with this glitched LHD beam profile, the ensuing legal consequences would extend far beyond an individual insurance claim. If forensic collision investigators identify this factory-coded regional logic inversion as the proximate cause of a fatal accident—and discovery logs reveal that Škoda UK was formally notified of this platform defect but chose to treat it as an unverified dealer-level anomaly—Volkswagen Group UK would face a major Group Litigation Order (class-action lawsuit). The financial and reputational cost of defending a multi-party product liability lawsuit for selling vehicles inherently unsuited for UK highway geometry—combined with the inevitable Driver and Vehicle Standards Agency (DVSA) mandated safety recall—renders a proactive engineering review at this stage the only responsible commercial and ethical course of action. I trust this will be appended to the engineering briefing files currently under review by your office ahead of our next update. Kind regards, Now I'm waiting....

Dear Catherine Moore, Further to my previous email, I am submitting this technical addendum to clarify the precise mechanical and environmental failure loop that occurs on UK highways. This must be attached to the engineering brief ahead of the data logging session at Faintree Shrewsbury. The Barrier Obscuration Failure Loop: The core danger on a UK dual carriageway or motorway is that the physical central reservation barrier (whether concrete stepped barrier or steel Armco) physically sits at a height that obstructs the low-slung headlights of oncoming traffic from the perspective of the Škoda’s rearview-mirror-mounted A5 camera. Under normal, correct Right-Hand Drive (RHD) programming, the car should naturally bias its light safely down the left curb. However, because the software logic error flips the system into a Continental European Left-Hand Drive (LHD) profile, the headlights intentionally push a high, intense light field across to the right side of the highway. Because the central barrier blocks the oncoming vehicle's headlights from reaching the A5 camera lens, the Matrix processor assumes the oncoming fast lane is entirely empty. The system fails to shroud the pixel segments, causing a severe, delayed reaction. The oncoming driver is subjected to full, unshielded high-beam glare directly into their cabin before the camera can finally register them over the barrier. This creates a high-risk scenario where an oncoming motorist is instantaneously blinded at high speed, significantly elevating the risk of a catastrophic, multi-vehicle collision. Please ensure this operational failure loop is specifically noted by the product safety team alongside the module byte architectures previously provided. Kind regards, Could I explain it better?

Most likely can't be bothered as it requires effort... It's like hitting brick wall. "bring it for a diagnostic"... Even when explained it's not malfunction but systematic factory level wrong coding... I'm very persistent but it start getting on my nerve.....