Just ticked over 30,000 miles and it looks like the water pump has failed.

 

Noticed a greasy patch on the drive, got under the car and saw a drip from the bottom of part of the timing belt cover between the engine and the aux. belt pulley. Pulled it away from the block slightly and got a shower of antifreeze.

 

It only ran out of warranty in June so hopefully the dealer is going to cover most if not all of the cost of sorting out this mess.

 

 

That's terrible.

How old and what guise Petrol or Derv. It's very unfortunate. Timing belt kit at the same time given opportunity ?

As cambelt has been soaked in antifreeze and possibly oil, its highly recommended thats changed. If a warranty or goodwill job, tell them the cambelt has also been compromised.

14 minutes ago, gav_is_con said:

How old and what guise Petrol or Derv. It's very unfortunate. Timing belt kit at the same time given opportunity ?

Helps if I read title. 2015 diesel. Echo what @xman said l, timing belt will be likely contaminated 

1 hour ago, xman said:

As cambelt has been soaked in antifreeze and possibly oil, its highly recommended thats changed. If a warranty or goodwill job, tell them the cambelt has also been compromised.

 

Given the mileage and the fact it was only out of warranty in June i'm hoping they will cover most of the repair. I did have a look at the belt via the top cover and was surprised to see no sign of any water being splashed about and no signs of any contamination but I would want it changing regardless.

 

I have been thinking of selling it so there's no wonder shes giving me grief.

 

Car is booked in for tomorrow, didn't even think of the £75 diagnostic fee before I've even started which means any good will will get eaten into already. This throws a spanner in the works really because if they don't offer to cover at least 50% I was going to do it myself but i'm going to be £75 out of pocket regardless now.

 

What are the options if the service department at the dealer cannot offer a reasonable contribution? Do I decline, take the car back home and contact Skoda UK?

Edited 24 October, 20187 yr by SuperbTWM

So the car has been in and confirmed water pump failure at a cost of £495 to replace water pump. I questioned this as Skoda offer a fixed price of £499 to do the complete timing belt kit and waterpump but they came back and said that this was subsidised by Skoda and costs the dealer more than this.

 

They told me that they would negate the £75 diagnostic fee and charge me £200 to replace the water pump as the belt was not contaminated (which is fair enough as I had a peek up top after running the car and it was dry as a bone)

 

Given the belt is 3 years old I've  chosen to replace the belt and tensioner anyway at an added costs of £160. I'm pretty sure the last time I got a timing belt for a VAG engine it was nowhere near this much but it was a few years ago.

 

So total damage is roughly £360

 

 

That is a good price to replace them on their own BUT I think it is a stinker that they have not offered to contact Skoda to find some at least goodwill as the water pump under the sales of goods act or whatever, it should have lasted longer than that. Be the goods should be of reasonable quality.

Edited 25 October, 20187 yr by Danny 57

Only just seen this thread, hindsight is a wonderful thing but after discovering the leak my first call would have been to Skoda UK, not the dealer.

 

Skoda UK then open a case, and provide you with a case reference number. They then tell you to book it in. When booking it in make it clear to the dealer that Skoda UK are aware and you have a case open. Your expectations are then clear to everyone, you're looking for a significant financial contribution.

 

Disappointing that the dealer hasn't pursued this via Skoda UK on your behalf, but understandable given the hassle this can cause them. Unfortunately this is why you have to make contact yourself, earlier the better.

 

Leaking plastic impellored water pumps are a known weakness, I think you'd have had a good case for some goodwill. The cambelt has to come off to access the water pump, once the belt is off then it should never go back on so the dealer should have made it clear you'd need a new cambelt kit if the pump was to be replaced.

 

Nevertheless, £360 is a good price for a full cambelt and waterpump at a main dealer.

My water pump went around 48k miles 2.0tdi 2014, car was still under warranty with garage (not skoda) I bought it from. My mechanic carried out the work, but insisted that the timing belt was done or he wouldn't touch the car. Dealer wasn't happy but agreed to sort