Hello, this is my first post, I've got the following problem: I own a Skoda Octavia 3 FL year made 2018, picked it up from the dealer 4 months ago. All good until 2 weeks ago, when I saw at random times a warning message regarding ParkPilot front error. At first, the message appeared for about one or two seconds and then dissapeared. Gone to the dealer I've got the car from and made a booking for a check for the error. Until the time of that check, the error appeared more and more until it never dissapeared. When the inspection day arrived, I drove the car to the dealer, they took it and returned with the following result: it seems that they found the buzzer for the front parking sistem is missing and the wires look like they were cut off with a sharp tool. They accused me of cutting the wires and taking the buzzer off the car. They said that once the buzzer was fitted back in, all the parking sistems will be back online. They even showed me the wires that supposedly were connected to the missing buzzer. I explained them that NOBODY touched my car, that nobody could ever take that buzzer off the car, the keys were allways in my bag. Now the question: is there a chance that they might not know where the buzzer might actually be located? And if that buzzer was by any chance gone loose from the place that it was supposed to be, where could it dissapear? They showed me a picture of that buzzer (H22) they said the code was, but I did't see recall seeing it anywhere.

Sorry for the long post and for the eventually mispells, I am not a native English speaker.

I don’t think there is a separate Buzzer.

Whereabouts on the car did they suggest the Buzzer was removed from/Wires cut?

Welcome.

 

?

Who actually 'accused you'.   What is their job at the dealershjip? Cheeky barstewards. 

  I would be having a words with their boss / employer as to how they deal with customers.   So there could be many reasons for something going walkies but to 'Accuse a customer', 

is just not the thing one should do.    You could 'Accuse them' of having made the cut, but then that would upset them with no evidence to support that.

Edited 3 November, 20187 yr by Offski

18 hours ago, KevC_Derby said:

I don’t think there is a separate Buzzer.

Whereabouts on the car did they suggest the Buzzer was removed from/Wires cut?

Thank you for the reply, I asked the technician who worked on my car to point the finger the place where the buzzer was supposed to be, he gave me an evasive answer and left me with the impression that he didn't actually know where that place was.

I strongly think that there are two scenarios: one where the buzzer fell from the place where it was fitted or is still there and the guys from the dealer don't know where they should look and another one where the technician cut it off.

Edited 4 November, 20187 yr by cncata

18 hours ago, Offski said:

Welcome.

 

?

Who actually 'accused you'.   What is their job at the dealershjip? Cheeky barstewards. 

  I would be having a words with their boss / employer as to how they deal with customers.   So there could be many reasons for something going walkies but to 'Accuse a customer', 

is just not the thing one should do.    You could 'Accuse them' of having made the cut, but then that would upset them with no evidence to support that.

Thank you for the reply, I actually talked with their boss/employer, he was very kind and listened me and then his employers, the thing is that I don't have any proof that I did't take that buzzer from the car. It's like you said, if I would accuse them, things might not go in the right dirrection without additional proofs.

I’ve checked and My parking sensors alarm through the car, the radio mutes also.

I don’t think there’s a separate buzzer.

Has someone stolen your front radar and this has taken out your sensors too?

Which country are you in?

 

Lost in translation I think.

 

Parkpilot uses the ultrasonic sensors mounted in the bumpers (not the front radar)

 

All I can think this must be one of the sensors has been stolen, which would leave a small circular hole on the bumper. Not sure how that could be done without removing a bumper unless someone has prised it out with a screwdriver, and pulled it out and cut the wires. That would very likely also damage the sensor and your bumper.

 

Is there a hole in the bumper where the sensor should be?

 

With parkpilot, the factory fitted system, parking bleeps come through the vehicle infotainment system and speakers, you can adjust the volume of these through the infotainment system. It will give a prolonged bleep for about 3 seconds when selecting reverse if there is a system fault.

 

54 minutes ago, xman said:

Which country are you in?

 

Lost in translation I think.

 

Parkpilot uses the ultrasonic sensors mounted in the bumpers (not the front radar)

 

All I can think this must be one of the sensors has been stolen, which would leave a small circular hole on the bumper. Not sure how that could be done without removing a bumper unless someone has prised it out with a screwdriver, and pulled it out and cut the wires. That would very likely also damage the sensor and your bumper.

 

Is there a hole in the bumper where the sensor should be?

 

With parkpilot, the factory fitted system, parking bleeps come through the vehicle infotainment system and speakers, you can adjust the volume of these through the infotainment system. It will give a prolonged bleep for about 3 seconds when selecting reverse if there is a system fault.

 

No, the sensors are ok, the buzzer mounted somewhere under the dashboard cannot be found. When I start the engine, a message about parkpilot front error appears and a prolonged beep, and the button flashes constantly. There was indeed a beep when selecting reverse, but I don't know if it was through multimedia speakers or the buzzer that it was said it was missing.

Edited 4 November, 20187 yr by cncata

There is no buzzer under the dash as far as I know.

 

Well, I found in an online workshop manual for Skoda Octavia III 2014 the attached picture, it shows a hidden buzzer in the proximity of the fusebox, now I cannot find that specific place on my car as I don't know if that workshop manual still applies for cars made in 2018. For what it's worth, in that picture, the buzzer has the code H22.

21 hours ago, cncata said:

Well, I found in an online workshop manual for Skoda Octavia III 2014 the attached picture, it shows a hidden buzzer in the proximity of the fusebox, now I cannot find that specific place on my car as I don't know if that workshop manual still applies for cars made in 2018. For what it's worth, in that picture, the buzzer has the code H22.

That long, light blue item looks like a foot pedal. So the item in dark blue is going to be right up underneath dashboard. Very hard to get a look at without some kind of inspection tool.

 

I highly doubt anyone has removed a buzzer and if it just fell out, it would be sat in the drivers footwell. More likely it wasn't plugged in properly from the factory and vibrations have just worked the plug loose.

Edited 5 November, 20187 yr by ian_feel_keepin_it_reel