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Octavia vrs electric boot

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Hi guys I've got a problem with my 2015 vrs estate electric boot.. unlock the car with the key go to the boot and try open it and it lifts about half inch and 3 beeps sound then I have to lift boot manually with resistance against me due to the motor I belive... but it should open from the touch of the button... any ideas of what's wrong thanks in advance. 

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