Amundsen Radio sound fades

[Loranox]

Hello, got my new Karoq one week go and immediately noticed that on the FM band and even on internet radio through my phone, that the sound goes down for 1 or 2 second then up again. This happens randomly, can be after 5 minutes or 15 minutes and on any station. Also noticed that no AM band is available. Can this be enabled (I am in Belgium)?

Have you experienced this sound issue?

 Thx.

Edited 13 April, 2019 by Loranox

[Loranox]

Small update, plugging my phone into the other USB port has stopped the behavior.

[Berisford]

33 minutes ago, Loranox said:

Small update, plugging my phone into the other USB port has stopped the behavior.

 

2 USB ports......nice, where is number 2 situated?

 

[Loranox]

Both are located by the cigarette lighter:

 

[Janner74]

On 13/04/2019 at 16:49, Loranox said:

Hello, got my new Karoq one week go and immediately noticed that on the FM band and even on internet radio through my phone, that the sound goes down for 1 or 2 second then up again. This happens randomly, can be after 5 minutes or 15 minutes and on any station. Also noticed that no AM band is available. Can this be enabled (I am in Belgium)?

Have you experienced this sound issue?

 Thx.

Mine does the same. I only have 1 USB socket as well.