Intermittent radio fault

[vegit8]

Hi

Anyone else had a similar problem?

 

Start the car, radio works fine.

Drive some distance, doesn't seem to matter how far.

Turn off ignition.

Do some shopping - or whatever.

Get back in car.

Start car, radio display is on - BUT NO SOUND.

Change source - still NO SOUND, regardless of volume setting.

 

After a random number of ignition on off cycles, radio resumes normal working.

 

I took video of this behaviour and went to my dealer.

They had car in (for 5 days) and eventually decided to replace the head unit.

They gave me a Karoq as a courtesy car. Quite impressed.

 

3 days after Citigo returned - problem returns.

 

I cant work out what the fault would be, if it was lack of power then there would be no display.

Changing the head unit should have fixed it.

 

Is there a generic issue with these radios?

I have had all the problems with a rusty aerial mount and now use an external DAB unit via the AUX socket, if I am not listening to music from the SD card in the PiD.

 

Waiting to hear back from the dealer as to what they intend to do next...

[Clockworks]

I've not had this problem, but since the head unit has been replaced, that shouldn't be the problem. As you say, it can't be a power problem, and an aerial fault wouldn't affect the other sources.

 

Has to be something external - maybe the PID. Try removing it from the bracket for a few days. Do you have steering wheel audio controls?

[Citigopher]

19 hours ago, vegit8 said:

Hi

Anyone else had a similar problem?

 

Start the car, radio works fine.

Drive some distance, doesn't seem to matter how far.

Turn off ignition.

Do some shopping - or whatever.

Get back in car.

Start car, radio display is on - BUT NO SOUND.

Change source - still NO SOUND, regardless of volume setting.

 

After a random number of ignition on off cycles, radio resumes normal working.

 

I took video of this behaviour and went to my dealer.

They had car in (for 5 days) and eventually decided to replace the head unit.

They gave me a Karoq as a courtesy car. Quite impressed.

 

3 days after Citigo returned - problem returns.

 

I cant work out what the fault would be, if it was lack of power then there would be no display.

Changing the head unit should have fixed it.

 

Is there a generic issue with these radios?

I have had all the problems with a rusty aerial mount and now use an external DAB unit via the AUX socket, if I am not listening to music from the SD card in the PiD.

 

Waiting to hear back from the dealer as to what they intend to do next...

 

I can't remember the exact details now, but if your Citigo is a 'Mk1' with a PID, check that the navigation voice isn't muted. There's a thread on this forum somewhere about it - if you mute the voice during navigation and don't turn it back on again before journey's end, you can't get it back on the next journey unless you set a new route and turn the voice back on. I think it also affects other sound output, but can't be sure - it was a few years ago now!

[vegit8]

19 hours ago, Clockworks said:

I've not had this problem, but since the head unit has been replaced, that shouldn't be the problem. As you say, it can't be a power problem, and an aerial fault wouldn't affect the other sources.

 

Has to be something external - maybe the PID. Try removing it from the bracket for a few days. Do you have steering wheel audio controls?

 

Yup - thought of that, but I still get the problem when using the AUX in, which doesn't use the PID.

However, having said that its always a possibility that the PiD is somehow muting the radio.

Mind you I have tried powering down the Pid whilst the ignition is on and that seems to make no difference either.

It's all a bit odd really!

[peter3197]

I have this problem and it is almost certainly to do with the PID. If no volume I remove the PID and put it back on, hey presto, the sound is back.