Just getting home open the car door and the inner handle has broken off

There's a few people over the years had this problem https://www.briskoda.net/forums/topic/439822-interior-door-handle-snapped/?tab=comments#comment-4945238

Dealer just told me that this isn’t a Design fault problem or a warranty covered thing and that I must be too heavy handed . Then blamed the wind . 
 

offered part at cost price and discounted labour costs . 
 

Good try, you have to admire them.

After me refusing to back down and telling them that I’m not heavy handed and there was no wind and that paying even a discounted bill didn’t really seem right when the car is less than three years old ...hey presto they did it under warranty without the need to contact Skoda warranty ! 
( though the first instance was that Skoda warranty would want photos and then would say it’s not a warranty issue ) 

 

So much better customer service to have just done this in the first place but door now fixed .... just too flippin scared to use it now !! Gently does it 😂😳🤦🏼‍♀️

Ah well a result for what should never have happened, and when it did, should have been handled a lot better, maybe that dealer just likes making money out of ignoring warranty claims as by doing that improves their workshop revenues?