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Seat base warranty, am I being treated unfairly?

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Stu, spot on mate. :thumbup:

Hellfire - I would refuse to pay, pathetic.

Makes me glad my car is standard.

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Can I suggest something here..........yes if the the mechanical parts fail because the remap is putting too much strain on those parts then fair enough...but the seat ?

Perhaps we could turn the tables somewhat ..........Skoda rely on their image of a good quality and bomb proof car ....what if they got a bad report on the top gear reliability study....with the amount of people on here all the models could very easily drop to 30 or 40th place in the tables this year....

so come on Skodaspy play fair or else!!!!

If you want to get into real terms and if it went to the local County Court SUK would have to prove that -

1. The owner had utilised any supposed extra power gain from said remap.

2. The amount of extra strain placed upon the seat base were significant.

3. The amount of extra strain placed upon the seat base by said remap were greater than that of say an 18 stone owner.

Wouldn't even get as far as that IMHO - Take it back get and it sorted.

Now had you had a leather trim or some other modification to the seatbase then I would understand SUK's position - have you?

Can I suggest something here..........yes if the the mechanical parts fail because the remap is putting too much strain on those parts then fair enough...but the seat ?

Perhaps we could turn the tables somewhat ..........Skoda rely on their image of a good quality and bomb proof car ....what if they got a bad report on the top gear reliability study....with the amount of people on here all the models could very easily drop to 30 or 40th place in the tables this year....

so come on Skodaspy play fair or else!!!!

I think that's a spot on idea. Skoda appear seem to be getting a little up themselves, probably due to recent honours etc... recieved by the motoring press.

Yes the cars are very good, but they ain't perfect....... why do you think so many people mod the suspension, breaks etc.....

We shouldn't need to 'gang up' on them though. The whole idea of the reviews etc is that they are a fair representation of the facts. It's entirely up to the individual owners to make those choices I think.

We shouldn't need to 'gang up' on them though.

You're quite right, Stu, you shouldn't NEED to.

What I mean however is that you shouldn't be put into a position where you consider such a thing in the first place! ;)

If you want to get into real terms and if it went to the local County Court SUK would have to prove that -

1. The owner had utilised any supposed extra power gain from said remap.

2. The amount of extra strain placed upon the seat base were significant.

3. The amount of extra strain placed upon the seat base by said remap were greater than that of say an 18 stone owner.

Wouldn't even get as far as that IMHO - Take it back get and it sorted.

Now had you had a leather trim or some other modification to the seatbase then I would understand SUK's position - have you?

No they would ask if the vehicle was modified in any way. The answer would be yes. The person @ court would pay for the repair and the court costs.

Dont give people false hope.

Modified Cars have no waranty. If you cant pay - dont play.

End of story - whether you like it or not. Whether its a Skoda / VW / BMW / Merc / Ford / Vauxhall.

To clarify - taking you car on a track day also invalidates the mfr warranty.

No they would ask if the vehicle was modified in any way. The answer would be yes. The person @ court would pay for the repair and the court costs.

Dont give people false hope.

Modified Cars have no waranty. If you cant pay - dont play.

End of story - whether you like it or not. Whether its a Skoda / VW / BMW / Merc / Ford / Vauxhall.

To clarify - taking you car on a track day also invalidates the mfr warranty.

It's not the end of the story at all Paul. Did you take the time to read my post above??

Perhaps you shouldn't give people no hope and perhaps you shouldn't be so rude.

perhaps you shouldn't be so rude.

if you think my post is rude report it?

Skoda's Ts&Cs do not override your rights as laid down by the sale of goods and services act, borne out through many test cases. As Stu rightly stated - if a modification can be proven to be a direct cause of a failure then pay for it yourself. If it's indirect you can normally go 50-50. but you're on shaky ground, If it's Skoda being arsey (which this obviously is) then legally they haven't a leg to stand on - modified cars and warranty work have been through the courts so many times it wouldn't even get that far - it's pretty cut & dry and even if you'd signed to say you will never so much as change the mats it's completely irrelevant because the law of the land is the one that matters.

Skoda please don't start getting petty - you're not that cheap anymore and if you start annoying your fan base it'll cost you financially - I for one wouldn't have another if they treat me like that, and at 26 there's a few new car purchases left in me yet.

if you think my post is rude report it?

Paul I've made my statement, if I wanted to report it I would have.

End of subject as far as I am concerned. Lets keep it on topic.

Don't know whats in the water down there at the moment :confused:

Just watch the passenger in a remapped car then decide for yourself if extra load is being put on the seat.

Since changing a few air freshners in my car it has rattled, squeeked, banged and clattered its way along our fine road network. Every component must be under a lot more load me thinks, going faster, stopping quicker and the whole thing being less flexible with braces everywhere, lowered suspension and even lower profile tyres.

And i do hope you get your seat fixed as others have. It's a problem with the vRS well known to SUK

Hmmm - Bit of a tetchy issue this one.... I can see both sides - a) the seat should be able to cope with greater strains than what a little more stop & go juice can exert, but also B) Skoda say your whole warranty is void, no matter how tenuous the link between the mods and the problems.

Makes me so glad my car is out of warranty and that I have little to no involvement with Skoda directly. :) If I had this issue, I would probably undo all 4 M10 bolts, take the seat out, give a good few squirts of WD40 on the running gear, put the seat back and rebolt in with some kind of gunk on the 4 bolts - and do up tight again. Would be a 15 minute job. :)

Hi

Odd that SUK are getting silly about this. Surely they must realise that many people will buy a car like the Skoda vRS range because of its modification potential. There will be plenty of people who will not buy Skoda if the warranty is too picky. AFAIK, your warranty on say engine and driveline components would be voided by a remap, but creaky seat base, a known issue on these cars, would be hard to defend as it is an issue in standard cars as well.

Also, I know that there are Skoda dealers who propmote modification by supplying cars ready modded (I think one ties it up with Superchips) and also one dealer has or is due to supply a car to one of out tuners to develop a map. There has to be some common sense here. IMO, refusing to do the seat is a good way to kiss goodbye to quite a few customers.

Chris

I know what you mean Chris, Skoda are shooting themselves in the foot on this one, how many come on here looking to get advice on buying one and see posts like this.

My dealer offered a remap from the showroom.

Skoda had blocked the warranty work until a they had some logs of my car to see if it had been remapped and if so they wouldn't be able to fix it under warranty because of the extra forces exhorted onto the seat causing the seat base to break the first place.
I've never heard such UTTER BULL$HIT in my entire life. :thumbdwn:

Extra forces ???? Behave.

If Skoda start taking this lame stance on something which is not connected with an engine mod then they will soon drop down the surveys like the preverbial lead balloon. Good old customer service should prevail, yes, having a chat with the owner one on one and coming to an ammicable decision.

Please Skoda, don't take a leaf out of Renault U.K's book and start treating your valuable customers like *****$. :thumbdwn:

Uprated brakes would put 20-30 times more strain on seat bases than ANY performance modification you could ever make!

Quick question.

Is the seat frame fitted to the fabia vrs the same as the Ibiza Cupra TDI/1.8T/Polo GTI? Or are they uprated. If so get ones from one of these fitted to cope with the extra forces created by a remap.:rolleyes:

Quick question.

Is the seat frame fitted to the fabia vrs the same as the Ibiza Cupra TDI/1.8T/Polo GTI? Or are they uprated. If so get ones from one of these fitted to cope with the extra forces created by a remap.:rolleyes:

Exactly ! :thumbup: Bloody rediculous.

I had both seat bases and the driver's side seat back replaced under warranty, at 129,000 miles.

Skoda had a list of all the mods on my car (inc different turbo, decat exhaust, Leda tarmac rally suspension, different brakes etc etc) right down to what airfreshener I was using :rofl:

Oh and they did the gearbox for me at the same time :D

HEY, SKODA? ARE YOU READING THIS?

if you listen very carefully, that sound you hear is your most loyal buyers exiting stage right...

hijack>

Hmm, i'm just waiting for the day they refuse a warranty claim on one of our taxis' now due to unofficial modifications, I.e. taxi meters and radio equipment, signage etc.

If they ever come up with something like that they will have instantly lost at least 50% of their customers. I know for a fact, if I and all the other local cab firms stopped buying Skodas the 2 nearest dealers would be bankrupted.

They'll just force you to buy the Taxi equipment from them - it is listed as official equipment

They'll just force you to buy the Taxi equipment from them - it is listed as official equipment

But not available in the UK! believe me I've tried purchasing it!! nor is it compatible with UK radio frequencies. Or UK taxi meter tarrifs, or even UK

:P :rofl::thumbup:

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