Hmm' date=' i'm just waiting for the day they refuse a warranty claim on one of our taxis' now due to [i']unofficial modifications[/i], I.e. taxi meters and radio equipment, signage etc.

If it's an electrical fault in anything connected to the same circuit as your kit then thats exactly what they would do.

Ok, so whats the limit here. Are we talking a new aftermarket Head Unit and your warranty is null and void? It is afterall plumbed in to the electrickery? How bout using non Helix oil like Skoda advertsise? Or even fitting new light bulbs by DIY, rather than taking it to dealer?

If it's an electrical fault in anything connected to the same circuit as your kit then thats exactly what they would do.

They'd only try once!

And I seriously doubt either of the local dealers would be that silly!

Stu' date=' spot on mate.

Hellfire - I would refuse to pay, pathetic.

Makes me glad my car is standard.[/quote']

LOL !!!

I work in the motor trade myself, I would be amazed if Skoda @ MK actually Knew anything of your car and the seat fault on it. Sounds like it's the actual Skoda dealer who is being snotty, makes me wonder why they want to make such a big thing about it (have you fallen out with them before?) If they wanted to they could submit a claim for this repair with out much fuss (I would be amazed if Skoda wanted a 5051 print out with the claim). Get it esculated up to area service manager level and you will get it sorted pretty quickly.

Way around this is to get the Skoda dealer to fit the option to the car. That makes it a dealer-fit accessory. In turn that makes them responsible for getting the fitting right.

If you use a 3rd party it's more difficult in a sense. It's why I got my BT kit fitted by the dealer. Admittedly since other things have been fitted but my warranty is voided by the mods done anyway. My HU is still standard though

Thanks for all the replies, after much badgering my dealer is fixing it FOC.

Another result for the excellent members on Briskoda for giving me some clear advice on how to resolve this.

Does your delaer read threads on here ?

Looks like

Thanks for all the replies' date=' after much badgering my dealer is fixing it FOC.

Another result for the excellent members on Briskoda for giving me some clear advice on how to resolve this.

[/quote']

That's good new. Can you give us the reason why they siad ok afterall, ie. what you said and what they said (in short).

I think it does come down to the dealer. It's all warranty work for them and easy money, so why would they refuse it on suspicion of a remap?? doesn't make sense. Perhaps if anyone else has similar troubles they should try a different dealer, providing information isn't shared.

If this had dragged on, i wonder would it be down to them to prove why they turned you turn (i.e. extra forces excerted etc) or you to prove the remap would not cause early failure of the seat??

JD

It's not the dealer that was refusing.

The dealer has to submit a request to skoda detailing the car and what needs fixing.

Skoda need to approve this or the dealer doesn't get paid for the work.

In this case either the dealer has decided to swallow the cost themselves even though skoda aren't paying , or skoda have decided to allow the dealer to claim the cost , possibly after reading this thread.

bloody hell this thread got me worried until the last post by hell Fire

I thought my cuddley toys and ikle model WRC where going to void my warranty

also when I had my car in for a service last are they aloud to take it out for a test Drive, or do they have to ask my permission first.

as a few miles after that I found my clutch slipping problem (which fixed itself luckily)

I'm coming upto 40,000 miles now

with oil and fuel all they say (I think) is Deisel with a better spec than ???? and oil with a VW505.01 spec

so thats all fine :eek: I hope

same with tyres all they say is a particular speed rating or higher

I'm begining to wonder if it's the dealers reading this website and not Skoda UK, and the dealers just using Skoda UK as an excuse so they dont get the irate customers having a go at them?

I'm pretty sure they get much less per hour for warranty work than they do for working on joe publics cars, not to mention they probably cant make anything on the warranty parts either, whereas on joe publics cars they will make on the parts too.

I also find it hard to believe that Skoda UK would actually employ someone to sit around surfing the internet all day, whereas when there is no-one in the showroom, the sales men could quite easily be perusing the site's!!

also when I had my car in for a service last are they aloud to take it out for a test Drive, or do they have to ask my permission first.

IIRC, a test drive is part of the annual inspection? Or maybe that's a Ford thing - I forget

Chris

I'm sure Ross will confirm but as John says above warranty work isn't all it's cracked up to be. The labour rate will probably be less and the timings restrictive.

I am not normally petty like this' date=' and I would take this on the chin and think 'well fair enough, I knew there was a risk of invalidating my warranty by modifying my vehicle' but I am under the impression (maybe incorrect) that only the modified area isn't covered :confused: e.g. remap - engine/drivetrain, springs - suspension.

I cannot honestly see why they are refusing this considering the part in question as far as I can tell isn't even indirectly related.

What should I do?[/quote']

Seems to me Skoda are being unfair They changed my seat base and both front covers at 36k miles on 54reg. Skodas rep came and inspected the seats before agreeing to the work but acknowledged there was a problem with them.

Martin

old car 54reg red furby standard

new car 06 furby silver cruise, runs like a bag of ****, waiting for Skoda to replace it!

Good to hear they came to their senses!

thought: remapped tdi vs standard vrs. i'd imagine the forces acting on a seat base would be pretty similar. plus, if the extra power of a remap affected the seat base, does that mean that there's a maximum occupant weight for the seat, too? otherwise a hefty bloke is going to put more pressure on it than a skinny one. are they trying to persuade us they're so poorly built they're borderline snapping off as standard? idiots.

After an accident in a VRs I would bet that the insurance doesn't automatically replace all seat bases.

The forces from any accident on a seat base will be far far greater than anything the engine can produce. eg 50mph to 0 in no time with bending of the crumple zones.

If the seats couldn't take the force then selling the seats out of a properly crashed car for reuse wouldn't be permitted as it would be dangerous as it would be obvious the seats couldn't cope with the force. If that was true when you got **** ended or had a nasty frontal impact you would go through the windscreen.

Sorry but the extra forces argument it utter bulls**t.

Dunno if it is skoda being evil or the dealer using skoda as an excuse. I have no idea how long it takes skoda to authorize the work, but i don't believe for a second that a seat base forming part of the cars safety system couldn't take the forces generated by a remap but could deal with an accident.

Anywya glad they gave in, but this is starting to worry me a bit. I think I will have to strongly consider the situation before buying another skoda if this keeps up.

Funnily enough, coincidentally I received a survey from JD Power regarding our 6 month old Fab yesterday. The ONLY bad thing I could say about ours was ... the seat base creaking.

Must get around to getting it fixed I suppose ... at the 12 month service 'cos I'm too lazy to get it done sooner.