Hi Guys,

 

I've got a Karoq spotline on a 69 plate and I've paired my Samsung Galaxy A71 phone with the car, no probs at all.  The Galaxy A71 is a dual sim card phone, and I have 2 sim cards installed.  I can receive calls to either of the Sim card numbers, however as soon as I try to make an outgoing call via the car audio system it fails.

 

Does anyone else have this problem?  Does anyone know of a way to get the Karoq working with a dual sim card phone for the making of outgoing calls?

 

Cheers 

Have you set the phone to ask which SIM to use when making a call instead of having one of them as a default?

4 hours ago, john999boy said:

Have you set the phone to ask which SIM to use when making a call instead of having one of them as a default?

 

If I dial or choose a number on the phone handset it asks me which sim I want to make a call from, so neither is set as the 'default' sim for calls. 

 

The reason I bought the phone is because I have a personal phone and a private phone, and it's a pain in the butt carrying them both around.  I know the car will allow me to have two separate phones connected via bluetooth and make both available to use via the car audio etc.  However if I use it that way, it kind of defeats my own issue of not wanting to carry phones around.  Hence I wasn't sure if there was a setting to use on the phone together with some magic from the car which would prompt and ask which sim I wanted to use, just like the phone handset itself does?

 

Any thought or advice guys?

I appreciate why you've got 2 SIMs but I seem to recall that when I set up a default one, my 2 SIM problem went away.

It won't hurt to try will it? 

14 hours ago, john999boy said:

I appreciate why you've got 2 SIMs but I seem to recall that when I set up a default one, my 2 SIM problem went away.

It won't hurt to try will it? 

 

I'll definitely give it a try, thanks.

 

Update after speaking with Skoda.   Basically, nope its not possible to use a dual sim phone and have access to both of those sims (work & private) whilst connected to the audio system in the Skoda Karoq.

 

So, I'll be trying to prioritise one of the SIM cards and will then see if the phone works when in the car.  This will more than likely be my private number, and I'll ask 'work' to refer to their own policy about not using phones at all whilst driving.  I'm sure that won't be popular, but that's just the way it goes sometimes.

 

2 hours ago, AndyGrob73 said:

So, I'll be trying to prioritise one of the SIM cards and will then see if the phone works when in the car.  This will more than likely be my private number, and I'll ask 'work' to refer to their own policy about not using phones at all whilst driving.

It’ll only be the inability to make calls with the work’s SIM whilst driving that will be an issue which they probably wouldn’t want you to do anyway!