Has anyone had a fault with a Sonos speaker losing its ability to be used wirelessly? 
I have a few play 1’s and play 3’s, along with several bridges and a play 5. Recently the play 5 has Been absent from the app. I’ve tried using the app to find it and recognise it again to no avail. 
it was working perfectly up to then wirelessly with the rest of the system. 
I assumed it was the app messing about as usual and left it sitting in the hope it would return on its own. 
discovered today it will only connect with an Ethernet cable and work perfectly, but will not connect to WiFi for wireless use. 
Im assuming it’s a faulty wireless unit in the speaker itself. 
Anyone else had a similar fault with one of theirs?

On 16/08/2020 at 17:06, UndertheRadar said:

Has anyone had a fault with a Sonos speaker losing its ability to be used wirelessly? 
I have a few play 1’s and play 3’s, along with several bridges and a play 5. Recently the play 5 has Been absent from the app. I’ve tried using the app to find it and recognise it again to no avail. 
it was working perfectly up to then wirelessly with the rest of the system. 
I assumed it was the app messing about as usual and left it sitting in the hope it would return on its own. 
discovered today it will only connect with an Ethernet cable and work perfectly, but will not connect to WiFi for wireless use. 
Im assuming it’s a faulty wireless unit in the speaker itself. 
Anyone else had a similar fault with one of theirs?

I had this happen with a play 1 it refused to be seen after a Sonos app update, contacted Sonos and they suggested a ‘hard reset’ which cured it.

 

1. Unplug the Sonos speaker from the outlet.
2. Hold down the Play/Pause button while plugging the speaker back into the outlet.
3. Don't take your finger off that button. After a few seconds it will start flashing amber and white.
4. Once the reset is complete, the light will flash green.

You’ll then be able to setup it up the same as a new speaker.

1 hour ago, Jfhuk said:

I had this happen with a play 1 it refused to be seen after a Sonos app update, contacted Sonos and they suggested a ‘hard reset’ which cured it.

 

1. Unplug the Sonos speaker from the outlet.
2. Hold down the Play/Pause button while plugging the speaker back into the outlet.
3. Don't take your finger off that button. After a few seconds it will start flashing amber and white.
4. Once the reset is complete, the light will flash green.

You’ll then be able to setup it up the same as a new speaker.

Thank you. I’ve just heard back from the retailer I bought the play 5 from. It does indeed have a faulty wireless board, which turns out to be very common apparently in that Gen2 version. They are replacing it with another one, and have ordered it in for me. 
maybe something for others to be aware of if buying second hand, as it would be a very expensive brick to own. 

Glad it got sorted hopefully