Hi

I stay in Orkney, but have always had my Octavia(5 years old) serviced when I'm in the central belt. I contacted the Skoda garage to get a price for oil service and cam belt change, and was quoted £149 and £623. Skoda have £479 listed on their website as their maximum price for cam belt and tensioners, so I went back to dealer. They explained they had allowed for replacement water pump as well, which it doesn't need, so gave me a revised price of £529. Apparently the extra £48 is for replacing" bolts", which Skoda recommends, but I would have thought the Skoda price should include ALL materials required for the job.

I intend to keep the car for a while yet so would be good to have a Skoda stamp for this service at least.

I suspect they're taking the p**s, and I should go to a good local garage. 

Views? 

 

Last month I was charged the £479 fixed price by Marshalls Skoda in Barnstaple to replace the cambelt on my 1.4TSI (also 5 years old), I too had to decline the unnecessary water pump change (when I mentioned that on the 1.4 the water pump is on the opposite end of the engine so changing it isn't necessary there was a loud choking sound from the other end of the phone just like they realised they had been found out!).

5 hours ago, PetrolDave said:

Last month I was charged the £479 fixed price by Marshalls Skoda in Barnstaple to replace the cambelt on my 1.4TSI (also 5 years old), I too had to decline the unnecessary water pump change (when I mentioned that on the 1.4 the water pump is on the opposite end of the engine so changing it isn't necessary there was a loud choking sound from the other end of the phone just like they realised they had been found out!).

Mine is also 5 and next March will be 6 years old. I overheard a discussion at My local Skoda dealers that they price matched where they could. I got a quote from another local  garage for the belt and politely requested Skoda dealer to price match. The local garage quoted for both belt and water pump which the Skoda dealer after much puffing about labour costs begrudgingly agreed to match it.

In went my car for the work to be done. I then went to collect my car and carefully checked the invoice and the price was matched as promised. I then asked why was no water pump listed, you have matched the price but not the work as my car does not need a pump (As in Dave's post above) So I was being invoiced for parts and work that was not carried out and in any case was not needed. 

I asked how much to supply and fit the pump and as they had done neither, to knock that cost off my invoice, they were not happy and reported that two separate jobs were more expensive (which I fully understood, but just wanted them to squirm a bit longer) In the end we mutually agreed on a total price.

I learnt a lot from my Dad, He marked anything he knew was to be replaced or serviced so he could check the job had been according to spec  and if any job was not done properly there was trouble!

 

So, I got the job done by Skoda Dealer but at a local garage price.

Edited 27 October, 20205 yr by ajw1100

When should the timing belt be changed?  Mine is four years old in November and has 43000 on the clock.

1 hour ago, match14 said:

When should the timing belt be changed?  Mine is four years old in November and has 43000 on the clock.

Basically when you make up your mind whether Skoda uk are right (5 years) or sometime a long way in the future (official Skoda Workshop manual).