I took delivery of a brand new Skoda Kodiaq yesterday. When trying to set up Skoda connect it’s coming up with this error. Any ideas please. 

Kodiaq 2017 2.0 TSI petrol (2018 AUS delivery, first registered March 2018.

When I first installed the "Skoda Connect" App (2018), and added my vehicle registration VIN etc details, and my dealer added their service history details, and the App also included a PDF version of the owner's manual for Kodiaq (amongst other useful tools like vehicle rescue contact details etc ). It was a useful App.

 

Apparently, Skoda has now (December 2020) taken down "Skoda Connect" replacing it with a a single "My Skoda" App. The former App is no longer visible on the Google Play store. However, this  new App appears to only offer (1) adding a new vehicle, or (2) revising "garaging details" of the existing registered vehicle, with all the other useful stuff on the old App disappearing into the ether! Either I'm missing something hidden, or the new App is crap? 

 

I contacted Skoda in CZ, but no response so far. 

 

Does anyone have a similar problem?

 

Thanks, John

Here's a response from Skoda CZ App Developers to my complaints about "Skoda Connect"/ " My Skoda" Apps malfunctions. Who knows what solutions, if any, they will come up with.

 

Also see the Skoda Developers' response to my Google Play feedback on this App (in attachment):

 

 

 

Caution! This message was sent from outside your organization.

sophospsmartbanne

Dear customer,

thank you for your email.

Please provide us with your VIN and country of origin so that we can direct your problem to the competent department.

Thank you in advance.

Best regards,

Martina Schultz

From: John Hooper
Sent: Friday, January 1, 2021 3:14 PM
To: [email protected]
Subject: MyŠKODA

 

Please advise me if my complaint (below), is valid, or have I missed something obvious?  

 

I.e. I can no longer access the Kodiaq online manual using the new "My Skoda" App; the previous vehicle servicing details from the past 2 years have disappeared; the find-vehicle location function has disappeared; and my (pre-paid) vehicle rescue emergency and dealer contact details also no longer exist on this new "My Skoda" App, amongst other useful functions with the previous "Skoda Connect" App.

 

Please advise if there are other Apps, or methods, that I can easily access my Kodiaq details and the online user manual etc, which have completely disappeared.

 

Thanks, John

 

 

The following was posted on the Briskoda.com forum yesterday

 

 

Re: Kodiaq 2017 2.0 TSI plate (AUS delivery), first registered March 2018.

When I first installed the "Skoda Connect" App (2018), and added my vehicle registration VIN etc details, and my dealer added their free service details, and the App also included a PDF version of the owner's manual for Kodiaq amongst other useful tools vehicle rescue contact etc - the new "My Skoda" App only offers (1) adding a new vehicle, or (2) revising existing "garaging details". 

 

That's it! Am I missing something? Crap, useless App!!!