We are looking to get a Kodiaq but after reading the reviews of the servicing I am wondering if it is a deal breaker and if the Kodiaq would last past 100k kilometres? Is the quality of the service an issue and what dealers would you recommend in NSW that would be good for servicing my Kodiaq if I decide to get one?
Cheers!

Are you metro or country?

Further the my previous post any vehicle can last past 100k and it all comes down to vehicle servicing.  No vehicle is perfect and you will find some vehicles have faults, as an example my current Subaru has been great but others hate the type i drive. Not everyone is going to like some brands and this is evident by comments people post on "reviews". Do your research and ask questions of people.

15 hours ago, whitevx said:

Are you metro or country?

Northwest Metro Sydney

Looking through this forum on the Kodiak, there ae no real issues being reported on the UK market

However you should consider what you intend to do in the car.

 

First off it is not a real off-road vehicle in the Australian sense, but perfectly adequate for our reasonably well maintained dirt roads, AWD is useful for when it gets wet or getting on/off a firm beach. The lack of ground clearance is the main issue.

If you are looking at doing any towing then be aware then you need to check the price of getting one fitted (relatively expensive) and its capabilities in terms of ball weight (relatively low). Tiguan options are better for towing as they can take a 200 kg ball-weight which is better suited to Aus caravans.

Diesel comes with DPF (as every diesel does now in Aus) but be aware they are not good news if your vehicle is only used for school drop/pickup and the local shops. It really needs a decent run at least every couple of weeks to successfully complete a particulate burnoff.

The 2.0tsi petrol engine is good, relatively economical and the DSG gearbox is the heavy duty 'wet' kind which I like and more reliable than some other options. However if you are used to a torque converter box you should get a decent test drive to make sure you like its characteristics, great on the go but some are not happy with it in stop/go conditions or reversing up a slope.

 

The problem with the Aus Skoda dealers is that they are relatively rare, so if you have a good one reasonably close to you then there should be no issue. Legally you can use a registered independent without affecting your 5 year warranty but I am not sure if they have access to updating your automated Skoda service record. So you would have to keep the receipts and reports as proof that servicing has  been maintained if you choose that path.

The pre-purchase servicing packages are better value but they do tie you to Skoda dealerships, although my experience with Adelaide dealers over 11 years of Skoda ownership is that they are pretty good.

 

Edited 13 January, 20215 yr by Gerrycan

2 hours ago, Tim123 said:

Northwest Metro Sydney

You have Pennant Hills and Parramatta. You also have Artarmon and then Penrith too. 

 

The dealer network isn't everywhere but you at least have options.

I’ve been using pennant hills for the last 7 yrs or so, got off to a rough start but there pretty good and consistent. Muller & Muller in Dural are exceptional and I go here now.

15 hours ago, Gerrycan said:

The problem with the Aus Skoda dealers is that they are relatively rare, so if you have a good one reasonably close to you then there should be no issue. Legally you can use a registered independent without affecting your 5 year warranty but I am not sure if they have access to updating your automated Skoda service record. So you would have to keep the receipts and reports as proof that servicing has  been maintained if you choose that path.

The pre-purchase servicing packages are better value but they do tie you to Skoda dealerships, although my experience with Adelaide dealers over 11 years of Skoda ownership is that they are pretty good.

 

Do you have to use Skoda dealerships only for servicing in Oz Gerry?
In NZ VW dealerships can do servicing pretty much if there is no local Skoda dealership available which is quite common outside the main centres. It's all the same importer so cross over etc....

Works the same for Audi too I believe.

Edited 13 January, 20215 yr by snala

Hi snala,

 

Nice to see another neighbour here and in relation to your questions im lead to believe that you can get your vehicle serviced at a non Skoda dealer aka VW/Audi dealer undee the premise that you don't have a Skoda dealer nearby. The Aussie Skoda website does explain more about this, however given Tim123 resides in Sydney metro area i think this exception wouldnt be applicable for him/her.

 

Im not an expert in this matter and nor am I trying to be rude either.

8 hours ago, snala said:

Do you have to use Skoda dealerships only for servicing in Oz Gerry?
In NZ VW dealerships can do servicing pretty much if there is no local Skoda dealership available which is quite common outside the main centres. It's all the same importer so cross over etc....

Works the same for Audi too I believe.

No you are not compelled to use a Skoda dealer, but in my experience there is not that much difference between independent servicing prices and Skoda fixed contract pricing, plus you get even better servicing pricing if you buy a 3 or 5 year Skoda servicing contract (the latter not available when I bought mine).

I was not aware but fully believe what you and @whitevx say about other VAG group dealerships offering servicing in dealership holes, logical since so many components are shared across the group.

Originally there was only one Skoda dealership in Adelaide when the brand was reintroduced here about 11 years ago and naturally that was with main dealer for whole VAG group, so my mk2 was serviced in the same facilities used for VW/Audi/Bentley and it was conveniently placed. Somewhat ironic when as a couple of times they tried to charge me at VW Golf rates instead of the Octavia $30 cheaper rate (same engine/transmission, just different badge).

My problem was that the local Skoda dealership and servicing went to another agent and their facilities were further away and much more inconvenient (and nowhere near as pristine as the former location) so I did start looking at alternatives but figured servicing travel was just a once a year issue I could cope with.

 

I think the importing company structure is differs in NZ and Aus as well as the fact that you don't have our crap high sulphur fuel, our ADR (Australian Design Rules) complications so NZ gets to see new issue of cars far earlier than we do.