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Bluetooth no longer working

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Hi

I have a Fabia Mk2 2011 that has factory fitted RNS310 unit with bluetooth which has been working fine for last 3 years since I bought it.

Suddenly the car no longer shows any bluetooth option but the rest of the unit works. 

My understanding is that the bluetooth module is separate to the unit and that the reason that it's not working is that may either have the module has become disconnected or broken 

 

My question is

1. Am I right with my assumption?

2. If so, where can I find the bluetooth module? (I've looked under both front seats and under the glovebox with no luck)

 

Any help would be much appreciated

Can you post a picture of your unit please?

  • Author

Yes. Thank you

 

PXL_20210517_065848836.jpg

PXL_20210517_065853943.jpg

Well, it's certainly just an Amundsen rather than a Plus, so the Bluetooth module will be there somewhere. I guess it's gonna be a search, so possible places are behind the head unit in the void behind the dash, or in the centre console, or in the footwells up under the dash. Provided you're certain it's not under the driver's seat?

  • Author

Hi, thanks for the reply

I've just had another look today

Could any of these be it?

Thanks again

16216902354477734435184914266446.jpg

No, Nothing there looks like a Bluetooth module. However, looking at the loom it doesn't look like a retrofit kit has been fitted so maybe the factory kit is somewhere other than the driver's seat. 

 

Just to confirm, you're certain it's not under the driver's seat?  Might be either under a steel cover, under a plastic cover, or Velcro fixed to the carpet. 

  • Author

I've just had another look. There are some cables dangling but I think they are for the heated seat.

The images below are under the front seat

PXL_20210522_144158351.jpg

PXL_20210522_143922889.jpg

Not on the underside of the seat. On the floor under the drivers seat.

  • Author

Below passenger seat

PXL_20210522_144121763.jpg

  • Author

Ah I see. Will have a look now

  • Author

Nothing there I can see

  • Author

Decided to take the car to an independent garage and even they couldn't find it lol.

Diagnostic did show the following:

Error 0517. Transmitter/receiver unit for telephone. No signal

They said that it's likely faulty and advised taking it to Skoda if I want it replaced otherwise 3rd party external device which will be cheaper

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