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App/online portal not updating

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Has anyone had any issues with the app and online portal connecting to the car recently? 

 

Since Thursday morning mine hasn't updated so its still showing 100% battery for my iV and none of my recent trips are appearing. If I try and turn the air con on or plan any trips from the app it just fails, it's clearly not connecting to the car but I can't tell if its an issue with the car or the portal itself. I've also tried connecting to the store, downloading a manual and trying Internet radio, nothing works whether I use WiFi or the esim. I've tried resetting everything in the car to see if that helped but it doesn't seem to make any difference. 

 

 

Have you got the little "world" symbol on the top line of the infotainment ?

 

John

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1 hour ago, jjc said:

Have you got the little "world" symbol on the top line of the infotainment ?

 

John

The only world I can see is in the bottom centre, it's slightly greyed out and I get the following error every time I start the car 

 

20210724_175518.thumb.jpg.bb28ac6cbaf689943da5e245c6fb1bbd.jpg

  • Author

I've fixed this now, pulling a couple of fuses and rebooting the infotainment system did the job.

Good to know it is fixed, yes that is the little world that says the system is talking back to Skoda. On mine (Superb iV) that is on the top of the screen 

 

John

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