I registered on the above site and ordered a spare wheel and spare wheel kit. Basket came to 187.68 euros including delivery to the UK. Later received an email telling me that they couldn't deliver for the cost paid at the time of ordering and the updated cost would be 80 euros for the wheel and 60 euros for the kit, total cost now 327.68 euros. I cancelled the order and got a full refund. Needless to say, I won't be going on that site again.

At least you had the option of a refund!

12 hours ago, NJRJ said:

At least you had the option of a refund!

Yes, but the thing I wanted to highlight was the excessive charge for delivery; 140 euros (roughly £120.00.) I thought this info would be of interest.

Where was the site? did you ask for a breakdown of the additional costs?

1 hour ago, gumdrop said:

Where was the site? did you ask for a breakdown of the additional costs?

It's in the heading, skoda-parts.com. I had a breakdown, ie invoice, for the original order which included the then quoted delivery charge to the UK; 17 euros. A day or so later I got an email telling me they had made a mistake. Delivery charge was going to be 140 euros. I find it hard to believe that Brexit has caused them to incurr such a large increase in shipping costs. 

Sorry, which country was it to have come from.

Skoda-Parts.com
Borská 87/47a
301 00, Plzeň, CZ

Thank you.

I think the real problem is availability of couriers to the UK from Czechia. My bet is that the vendor tried to book shipping at previous prices they used and got the same "surprise" as you did, then they got back to you.

I have used skoda-parts before, and until brexit they were very good, also with shipping large items.

After brexit, the delivery charges have increased, but I did not have problems.

Then again, I did not order very heavy items lately, though I did order quite a few window seals and door trim parts to fix my Octavia's high speed wind noise issues (the car got a brick through driver side window at some point before I bought it). 

Still, for anything that is a Skoda-specific genuine part , not too heavy and the only alternatve is a UK dealer, the saving is often in excess of 40% so shipping charges cancel out after literally 3-4 parts, and I found their part listings quite good.

On top of that, many Skoda accessories and gadgets are available in Czechia but certainly not or after 1month+ wait in the UK, and for these I have used either skoda-parts.com or a friendly deaer in Pilzen (notably to get black and narrow alloys for my car, but I drove through Czechia to pick them up). In summary, YMMV. 

 

I understand what you are saying but it's been a while now since we left the EU and I would have thought that they would be aware of the increase in costs for transport by now. The annoyance I felt with them was that they quoted a low figure for delivery and took payment. To me that is a contract which should be honoured, but they didn't. I'm probably old fashioned in thinking that but I won't go back to let them have another go.