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Dealer software update - advice

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Octavia 3 LandK MY 16 2l 150bhp diesel.

 

Hi all, my car is having an MOT with dealer in next few days. The dealership has informed me that the car needs a software update. I have asked for more details, but in the meantime I thought I'd ask around whether this is a wise move given that VAG owners were asked to present their cars to dealership for a 'software update' following diesel gate emissions scandal. This resulted in people's cars going into limp mode, premature blocked EGR etc. Not sure if Skoda was involved or just VW?

 

Has anyone any information on what updates they have had on their Octavia car? Any issues?

 

Thanks

?

Was their keyboard faulty so they could not just tell you?

 

Once you find out what the TPI or Service Campaign is about on your particular car then it is time to consider.

 

It can not be a Recall or Critical Safety Recall since the car was never Recalled, 

so one of those Skoda Secret Service 007 Service Campaigns, on a need to know basis. Owners need not know unless car at a Main Dealers.

http://skoda-auto.com/services/recall-actions

 

https://www.gov.uk/check-vehicle-recall

 

 

  • Author
27 minutes ago, roottoot said:

Was their keyboard faulty so they could not just tell you

Hahahaha!

I have asked and awaiting their reply, probably get it tomorrow, which I will pass back to this forum. How vague it will be I don't know, but as the car is booked in Friday this leaves little time to ask this community for their opinion. 

 

I wouldn't be worried had it been for the experience other road users have had from such software updates.

 

I will read your links posted, thank you. 

 

If it comes back a engine/ECU/PCU update would you pass? 

 

Car is fine,except for infotainment resetting, locking up over several months (maybe didn't like new mobile phone). Started.diring lockdown 1

 

One day it cured itself. Weird? 

 

I tried a map update but it didn't seem to work.

  • Author

Thanks Roottoot.

This is a quote from campaign 23A in the link above. 

"

What I didn't realise is that it covered the EA288 engine aswell of recent. I always thought it was purely down to the EA189 engine. The emissions scandal covers engines upto 2019

"

My car has the EA288 engine...

 

The EA189 engine was the Octavia 2 up to 2013 , a 2l PD engine and a couple other engines, also PD.

 

Been offered a £20 MOT, then this email came today. I wouldn't have gone out my way for a cheaper MOT, but I needed some Skoda parts for the other Skoda, so it made sense. 

 

I think I'll cancel, do you think they are getting paid by Skoda to do the work (software update)?

 

I'll let you know what comes back in way of a reply from the dealership tomorrow.

 

BTW The Recall Skoda website states my VIN is not affected, but that only applies to the EA189 engine, not my EA288 engine.

 

Commentators suggest symptoms of the update include longer DPF regenerations.

 

 

I posted that for the OTHER RECALL ACTIONS.   'Recall-actions'  as in Service Campaigns,  always worth reminding the Service Desk Staff that say 'There is a RECALL'.

http://skoda-auto.com/services/recall-actions

 

we know your car is not part of the 'Voluntary recall' for Euro 5 TDI's.     

We know they are not really RECALLS when the Registered Keeper is not notified. 

Edited by roottoot

  • Author
27 minutes ago, roottoot said:

RECALL ACTIONS

After trying EA189 link,  I tried 'Recall Actions'. It is one and the same link to the EA189 engine link.

The Skoda link doesn't work, not your fault.

 

Here is some interesting reading from https://onlymotors.com/dieselgate-vw-ea288-engine-could-be-affected/

 

Willis also gave the first clear indication of what work will be undertaken in the recall, which affects some 1.2 million cars in the UK. 1.2- and 2.0-litre cars will only need a software patch, while 1.6-litre cars will also need new injectors, a longer and more expensive fix. He added that the fix should make no difference to fuel economy.

 

 

 

 

Your car had a Euro 6 engine. This is not the Euro 5 campaign mentioned above. What it will probably be is the upgrade of firmware to improve the MPG of your car. My old Scout (2016) and my husband's 2016 SE 4x4 had recalls for updated firmware to improve emissions and MPG. Cars were less thirsty and more responsive. However please let us know what campaign it is that Willis will be applying when you get an answer.

The 23A recall for our cars is not about emmisions but about reducing the wear on the catalytic convertor during the warm up phase. I have a printout saved on my phone somewhere. If I can find it I will upload it. 

Technical background

All affected TDI vehicles may experience reduced catalyst activity with increasing mileage as a result of the ageing process of the catalytic converter. This may lead to less optimal performance during the initial warm-up phase as the vehicle ages.

Remedy

On the affected vehicles, if the customer agrees, the software of the engine control unit must be updated and on vehicles with dual clutch gearbox (except 1.6l DQ Octavia) also the gearbox control unit must be updated.

The software update addresses this potential issue via a correction value. The software update improves how the vehicle behaves during the warm-up phase by more accurately taking into account the aging process of the catalytic converter.

This helps to stabilise the vehicle’s emissions throughout its lifetime. In addition, we anticipate that the software update will reduce real world emissions (measure of National Diesel Forum Germany).

Please inform the customer that the software update does not have any negative effects on the vehicle’s official fuel

consumption figures, CO2 emission figures, engine performance, maximum torque, noise emissions, the durability of the engine or exhaust gas after treatment system.

Edited by Ecomatt

17 minutes ago, Ecomatt said:

On the affected vehicles, if the customer agrees, the software of the engine control unit must be updated

For me the phrase I have highlighted is the important thing that hasn't happened in this case.

 

The customer can only properly agree if they are informed what the firmware update is expected to achieve, which the dealer clearly hasn't done here, and then choose whether (or not) to give informed consent.

  • Author

The software patch is an ECU update, reading my email again. Still waiting for dealer to get back to me. I will get an answer this am.

 

My car is EU6 110kW Dual clutch DSG 6 speed. 

 

The article I linked to mentions vehicles upto 2019, which would cover EU6?

 

So, does the campaign 23A firmware update for EU5 also include EU6. It seems from the answers above that both EU6 specifications relate to catalyst emissions?

 

Should I agree to the update?

 

Anyone had it on a EU6 engine?

 

I don't know if I trust the dealer not to do it anyway. I originally was asked to leave car for 2.5hours when MOT needs only 1 to 1.5 hour time slot. Reading other posts I got told dealer gets £ from Skoda for doing this work.

 

2 minutes ago, bmbmdmb said:

The software patch is an ECU update, reading my email again. Still waiting for dealer to get back to me. I will get an answer this am.

 

My car is EU6 110kW Dual clutch DSG 6 speed. 

 

The article I linked to mentions vehicles upto 2019, which would cover EU6?

 

So, does the campaign 23A firmware update for EU5 also include EU6. It seems from the answers above that both EU6 specifications relate to catalyst emissions?

 

Should I agree to the update?

 

Anyone had it on a EU6 engine?

 

I don't know if I trust the dealer not to do it anyway. I originally was asked to leave car for 2.5hours when MOT needs only 1 to 1.5 hour time slot. Reading other posts I got told dealer gets £ from Skoda for doing this work.

 

I know a few who have had the update and they reported the car drove fine, no issues with economy and actually felt a bit smoother. My car has not yet been flagged as needing it.

  • Author

I telephoned the dealership.

The ECU software patch is Campaign 23AX.

 

Staff said it was to do with warm up phase emissions of catalyst as car ages, like others have indicated in replies above, thanks.

 

I asked if any adverse effects. He said none.

 

Apparently, the EU5 campaign 'R6' ( I think I got that right) is not related to this one that caused EGR to block etc.
 

I read the campaign 23AX link.

Some people say engine smoother, better mpg.

Others state more DPF and longer regenerations after the patch.

 

Should I have it done?

 

I am keeping the car for years to come, longer regens would be a deal breaker. Regens are a real mpg killer BTW.

 

 

 

Edited by bmbmdmb

  • 6 months later...

I was informed I had been given the ECU update during a recent service.

Only notable difference is the car holds second and third gear longer when cold.

Didn't get to choose if I wanted it or not.

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