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My first service - what do I need?

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I bought the car last July and it needs it's service within 1000miles or 29 days. First registered 2nd March 2018.

 

I am paying for the All-in plan (£32/m).

 

I'm looking at the booking form and wondering what exactly I need.  

 

Car's done 23000miles.

 

Should I tick the aircon options, the pollen filter, brake fluid change, spark plugs, winter health check?  I don't want to penny-pinch but on the other hand I don't want to 

pay for things that don't need doing.

 

If I recall correctly brake fluid is normally changed at three years. Is it covered in the all-in plan. Need to check.

 

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Edited by MichaelTL

Are you sure this is the first service.  Or just you having it serviced for the first time? That was due at 24 months old 18,000-20,000 miles.  A pollen filter change was due then.   @ 3 years it is a brake fluid change.    ??? So what does the cars service record show as done at 1 year or sooner if done then or at year 2?

Edited by roottoot

  • Author
25 minutes ago, roottoot said:

Are you sure this is the first service.  Or just you having it serviced for the first time? That was due at 24 months old 18,000-20,000 miles.  A pollen filter change was due then.   @ 3 years it is a brake fluid change.    ??? So what does the cars service record show as done at 1 year or sooner if done then or at year 2?

I edited my comment just after posting re- service. It's the first service for me. The car had 15,000 miles when we bought it. When they did the pre-sale checks I asked about the brake fluid and was told it had been measured at <1% presumably water content.

 

How can I check the service record? It's all online isn't it or on the car's ECU perhaps. I don't have any documents.

Edited by MichaelTL

Someone here can help you with getting it online hopefully.

 

A Dealership or Skoda UK CS can provide it to you.  

It is a shame the seller never printed it out.

You want to see any Servicing, warranty actions or service campaign actions carried out from new.

 

A Brake fluid check done for H20 content is good enough.  

 

 

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Edited by roottoot

  • Author

I've logged into Skoda Connect both on my pc and my iPhone. I cannot see how I can access the service record. Will check with the dealer unless anyone can point me in the right direction.

Elsewhere I see that the service plan includes pollen filter and sparkplugs. 

I don't know if I need the air-con work. Edit - Checking on here looks like I don't need any aircon service work unless it is showing signs of needing it and that it's covered by the waranty anyway.

Edited by MichaelTL

The Skoda service computer will decide exactly what needs doing and what will not. Mine in a very similar circumstance/age/mileage was given an oil change and a pollen filter even though it had a pollen filter only 10 months previously. Iirc it also had the extended scope, which seems to be just some additional inspection and tick boxes.

 

You can request your car is left/put on variable servicing (up to 2 yr / 18,600 miles), but if you don't request it, it's likely to be reset to fixed servicing (1 yr / 9300miles). Spark plugs won't be changed as it isnt close enough to the 4 yr/40,000 mile spark plug interval.

 

Aircon won't be touched unless you agree to paying the extra charge which will be offered. Regassing is not covered under warranty.

 

You would need to pay for a brake fluid change which is not covered by your plan (1st change is recommended / required at 3 yrs) otherwise the warranty will not cover items that might be deemed affected by lack of this maintenance.

  • Author
15 minutes ago, xman said:

The Skoda service computer will decide exactly what needs doing and what will not. Mine in a very similar circumstance/age/mileage was given an oil change and a pollen filter even though it had a pollen filter only 10 months previously. Iirc it also had the extended scope, which seems to be just some additional inspection and tick boxes.

 

You can request your car is left/put on variable servicing (up to 2 yr / 18,600 miles), but if you don't request it, it's likely to be reset to fixed servicing (1 yr / 9300miles). Spark plugs won't be changed as it isnt close enough to the 4 yr/40,000 mile spark plug interval.

 

Aircon won't be touched unless you agree to paying the extra charge which will be offered. Regassing is not covered under warranty.

 

You would need to pay for a brake fluid change which is not covered by your plan (1st change is recommended / required at 3 yrs) otherwise the warranty will not cover items that might be deemed affected by lack of this maintenance.

 

  • Author

Thanks for this information.

 

Should the dealer have ensured the brake fluid had been changed when I bought the car. It had already passed it's third birthday. As I said I did ask and they said it measured ok.

 

Fixed servicing fits my annual mileage and the all-in service plan. The milage is higher than it would have been normally. I did a road trip in France. Mind you I expect to do another this year.

Edited by MichaelTL

The issue with FMDSH or Approved used cars with FMDSH is that the Full Main Dealer Service History is no guarantee that things were serviced to the Manufacturers Guidelines or Recommendations.

Service Schedule is not a term used because Service Plans do not always include Service Items Serviced to the Manufacturers Guideline or Recommendations.

 

Hence cars without AC services, Brake Fluid not changed, maybe the Haldex not serviced or the DSG, yet they get a Skoda Used Car Warranty & have FMDSH.

The history of stuff not done at Main Dealer Services.  

 

 

 

 

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SKODA_Warranty_Terms_November_2021.pdf 36172_SKODA_Approved_Used_Warranty_Dec20_SINGLES.pdf

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Edited by roottoot

I've not heard of Skoda dealer service measuring brake fluid rather than changing it and I doubt that would meet Skoda recommendations. It could give Skoda Financial Services who run your plan wiggle room in the event of a related warranty claim.

 

Ask for a full service record printout from your dealer and check what it says.

 

Your choice whether to take the risk and even some potential effect on the car's resale value.

 

 

Today someone has posted that their brake fluid was tested.  & that was the OP.

 

There are technicians that do jobs correctly and that will test brake fluid, and remove wheels and do things.

Victoria Garage, Maud being a Skoda Approved Repairer &  being an example of a place to trust. 

 

 

The point of checking fluid is to see if it needs changing.

If you are automatically just changing are you testing to see if it is needing flushed and changed. 

 

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Edited by roottoot

  • Author

I will ask the dealer about the brake fluid.

I have always been a scrooge about servicing and apart from the first 3 yr brake fluid change I've generally ignored any need to change fluid in 4 skodas run to well over 100,000 miles.

 

With the benefit of hindsight that now seems a costly mistake. After a further 6+ years they all required some costly remedial brake work. Leaking rear slave cylinders or brakes dragging, caliper pistons not fully releasing or becoming seized.

 

Again in hindsight whenevever I've changed pads and pushed the pistons back with the bleed valve open, a significant to large amount of crud and heavily discolured fluid always came out.

 

This despite the reservoir looking sparkly clean.

 

What I am suggesting is that corrosion can and does occur locally inside the calipers and slave cylinders regardless of what water content may indicate in the brake reservoirs.

 

With ever more complex and expensive braking systems, ACC, ABS ESP, traction control and more, its just too risky to skip a full fluid change and rely simply on H2O testing at the brake reservoir.

 

Skoda insist that parts replaced under warranty are returned to them for examination and will reject claims where lack of recommended servicing and maintenance can be used to explain the failure.

 

Yet you can buy a Skoda Approved Used Car with a 2 year Skoda Warranty that they put on the car even if not Maintained to the Recommendations or Guidelines.

Over 3 year old cars, even 5 year old cars with no record of brake fluid changes at 3 or 5 years. 

 

Skoda, VW, Audi & SEAT are rather poor at specifying what the Recommended Servicing & Maintenance is.

They sell Service Plans that do not cover all items that are in their recommendations or guidelines and then their Main Dealerships fail to advise customers there are additional items needs serviced. 

They might well try to upsell the the Fuel Treatment but fail to say the Haldex, DSG or Brake Services are overdue. 

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