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Radio won’t turn off!

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Got home tonight and the car radio wouldn’t turn off.  Any clues?    Waiting for Skoda Assist to arrive but try to do things myself if I can.  
 

it may be a red herring but I also have an error message saying the SOS emergency call facility isn’t working - anyone think the two things are connected?

Did you resolve this issue ?

  • Author

Hi Skoda Assist sent a helpful gent who removed a fuse that runs the air bags and then the radio was able to be turned off.  He replaced the fuse.   I had had an error message come up the day before saying SOS emergency call Workshop.  He is pretty sure it’s all tied up and told me there’s an update available re the SOS error message.  The SOS call button in the roof light cluster had gone red before the fuse was taken out.  It’s now gone back to green.  The car is booked in tomorrow to have this looked at and the service brought forward by a couple of weeks so I don’t have to take it in again.  They’re lending me a car as my partner is terribly poorly and has a stream of hospital appointments so I need a vehicle at all times.  Thanks for your interest.  

Thanks for replying, it's always good to log problems and fixes in case other owners have similar problems.

As a matter of interest, did you mean your radio wouldn't turn off with the ignition, or you couldn't turn it off even with the on/off button ?

There have been a number of issues with the latest MIB3 infotainment system and there are some updates that will fix them.

It seems likely the your SOS and radio problems are linked as they happened at the same time, but sometimes a simple reboot of the infotainment system will clear glitches.

To do this, hold your finger on the infotainment on/off icon until you hear a loud pop (this could take several seconds), after which turn the system back on. This will do no harm to the system and you won't lose any personal settings that you've entered.

It may not work for you, but it's always worth a try

  • Author

Thank is for that - I will keep a note of it in case it happens again.   To be clear, I generally turn off the radio before I turn off the ignition.   Old habits die hard.  Never been told anything else.  Sometimes I don’t do that but if not, it always goes off when I take the key out of the ignition.  Last evening nothing would turn off the radio.  I got out of the car and locked it and the radio continued to play - entertaining the birds!   I was so furious (being worried about my partner just added to everything else) as we bought this car just before we moved to Devon two years ago - I think it was one of the first Kamiq models in the country.   We certainly didn’t think it would start to go wrong quite so soon.  Also, the lever that raises and lowers the driver’s seat, hasn’t worked for almost a year.    Not at all what I expected from a brand new car produced before the virus was known of.   We ordered it December 2019 and took delivery Valentines Day 202.   

Well I hope you get it all sorted, let us know what the problem was.

I don't know if it's common across the whole Skoda range, but my Kamiq certainly doesn't feel as solid and well put together as my previous three models.

It's too late for you now, but it's rarely a good idea to buy a brand new model straight after introduction as there's often teething problems which normally get ironed out in the fullness of time.

 

Quote

 Also, the lever that raises and lowers the driver’s seat, hasn’t worked for almost a year

All cars have problems from time to time, you should have had the car into your local dealer to get that sorted before now.

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